Spitzer Toyota Monroeville

Service of my 2007 RAV4 w/ 150k miles to a new RAV4 Although I came into the service department for the annual inspection and emissions test. I did not know I would be driving away the next day with a Although I came into the service department for the annual inspection and emissions test. I did not know I would be driving away the next day with a brand new vehicle. My great service manager Victoria, broke the news to me, very easily, that my car needed a lot of work to pass inspections, more money than my 2007 RAV4 was worth. She told me she had someone that could assist me in getting in the right vehicle, and Dan "the man" Murray Sir. He walked me all over the lots looking at used and new RAV4 on the lot. We went in and ran some numbers. Buying a used vehicle did not make since, for the year of the vehicle and the payments. Next was buying a new vehicle. That was not going to happen either. Money was just to tight to make either work, nothing that Dan "the man" Sir Murray was able to do, would allow me (us) could afford. The next option to do would be to lease a vehicle and that fit our budget. Dan the Man Sir, never gave up on the process and was just as pleasant to me as when I first met him. Thank You, Dan "the man" Sir Murray. More

Amazing Experience! Doug was awesome! Very personable and really showed he cared about my situation and wanting to help. The team went above and beyond to make sure my ex Doug was awesome! Very personable and really showed he cared about my situation and wanting to help. The team went above and beyond to make sure my experience was excellent, and that's exactly what i tell people who ask me about my new car. I could not have had a better experience in buying a new vehicle! Many thanks to Doug and the team! More

Went to buy a used car, left w/damaged car Went to test drive and negotiate to purchase a 2012 RAV4. No negotiation by the salesman and as I was driving out of the dealer lot, a sales mgr. was Went to test drive and negotiate to purchase a 2012 RAV4. No negotiation by the salesman and as I was driving out of the dealer lot, a sales mgr. was backing a customer car out of a parking space (for trade in evaluation) and struck my car, damaging the passenger side fender, the front light, flattening the tire and the passenger side door isn't able to be opened. They said I had to use my insurance and offered to replace the flattened tire. The store manager had the nerve to say that the customer's car who he was driving would be responsible under their insurance and my car wasn't worth filing a claim for. Unbelievable and unprofessional staff. Lawsuit material. More

Helpful Satisfied customer. Third auto purchased. Salesman Pat is awesome. Service person Deana very helpful. Would recommend checking out what they have to o Satisfied customer. Third auto purchased. Salesman Pat is awesome. Service person Deana very helpful. Would recommend checking out what they have to offer. Visit them soon More

Satisfied Customer!! Sales associate, Dan Murray, is a very nice guy and was very helpful during this experience. He was knowledgeable and patient with my father and I. Sales associate, Dan Murray, is a very nice guy and was very helpful during this experience. He was knowledgeable and patient with my father and I. After my purchase, he had no problem going over the details of my new vehicle with me; especially since I am not current with all the modern technology!! This was definitely a positive experience for me!! Dan is a great asset to your company!! Thank you again!! More

Dan :: Sales & entire Spitzer staff Dan has been helping me to reach the peak of happiness I have most recently reached by doing NOTHING but keeping my best interest #1 at all times. The Dan has been helping me to reach the peak of happiness I have most recently reached by doing NOTHING but keeping my best interest #1 at all times. There was no "pushiness". No trying to get me into something over my range. He was beyond accommodating and kept communication wide open the entire time. It was a hard road to get what I needed in my situation, and his patience and guidance will be FOREVER appreciated . I am currently down a positive, progressive & smart oath to help my credit along with being and feeling safe. There aren't enough thank you's to express how grateful I am for all his hard work and help. He literally never stopped until we figured out what was just right for me. & I know it wasn't easy. You're making a mistake if you go anywhere else . More

Great experiences Kyle and Steve took great care of me and made sure I got the best deal. They gave me a far price for my trade and made sure I got the right options. Kyle and Steve took great care of me and made sure I got the best deal. They gave me a far price for my trade and made sure I got the right options. I'm loving the new truck. Thanks guys. More

Great buying experience My sales rep Dan Murray and your complete staff presented all of my options buying new or used. They were able to answer all of my questions. I neve My sales rep Dan Murray and your complete staff presented all of my options buying new or used. They were able to answer all of my questions. I never felt pressured. More

Inspection & Emissions I really liked being able to pull the car right into the service bay and leave it with the technicians while I took care of the paperwork. The people I really liked being able to pull the car right into the service bay and leave it with the technicians while I took care of the paperwork. The people in the service bay and the people at the desk made it all easy for me. I went into the waiting room where I could make use of the WiFi that passed the time quickly. Best of all, everyone was friendly and helpful. More

So Happy with Spitzer Toyota The team at Spitzer Toyota worked with me to find the right vehicle for the right price to meet my needs and budget. GREAT JOB, Erika, Gary and Adam! The team at Spitzer Toyota worked with me to find the right vehicle for the right price to meet my needs and budget. GREAT JOB, Erika, Gary and Adam! You will be my first stop for my next purchase also, I am very happy with my new Sienna! They put me and my family first. I have told all my friends and family how happy I am with Spitzer Toyota! I have purchased multiple Toyotas from Spitzer and they always have the best price, bets team and best cars! More