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Spitzer Toyota Monroeville

Monroeville, PA

4.9
997 Reviews

4710 William Penn Highway

Monroeville, PA

15146

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Showing 997 reviews

January 09, 2024

James Thomas in the Service Department was very friendly and helpful. He kept me informed about my vehicle and made the whole experience very fast and pleasant. More

by willbnurse2004
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
James Thomas , Jennine Bonifati
Jan 09, 2024 -

Spitzer Toyota Monroeville responded

Will, We are very happy to hear James provided you with such a positive service experience! We sincerely value your business and look forward to your next visit.

January 07, 2024

Purchased my second Tacoma at Spitzer. Both times sales went very well. Stephen Skulka answered all my questions and got me in and out quickly. Have been buying parts here for a long time, More

by RJ
Sales Price Transparency
Trade-in Experience
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Stephen Skalka, Justin Costello
Jan 07, 2024 -

Spitzer Toyota Monroeville responded

Thank you so much for your excellent review! We are so glad that Stephen had the opportunity to work with you, and we are thrilled that you found your experience with us to be a positive one. Please don't hesitate to reach out if you need anything else.

January 06, 2024

Mr Rutul Shah was the best! ! He was knowledgeable and informative in all the vehicles available and coming soon. More

by myangelwalk1
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Jason Carroll, Rutul Shah
Jan 07, 2024 -

Spitzer Toyota Monroeville responded

Thank you so much for your kind words for Rutal and for choosing Spitzer Toyota Monroeville! Please let us know if we can be of any more assistance!

January 03, 2024

When shopping for my new Sienna, Spitzer was the only dealership out of five that called me and explained the option of pre-buying one in advance of its production. After choosing that approach for o More

by Andrew
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Collin Flaherty
Jan 03, 2024 -

Spitzer Toyota Monroeville responded

Andrew, Thank you so much for choosing Spitzer Toyota Monroeville! Please let Coliin and our team know if we can be of any more assistance!

January 02, 2024

Purchased a new truck at spitzer toyota. Many thanks to Charles Carter for making it a painless experience. More

by RJ
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Steve Skulka, Doug Klenoshek, Justin Costello
Jan 02, 2024 -

Spitzer Toyota Monroeville responded

It's great to hear that Charles was able to get you exactly what you needed. Our goal is to make sure everyone who walks through the door leaves happy. Thank you for choosing Spitzer Toyota Monroeville!

December 28, 2023

Very attentive customer service. The advisor James Thomas makes sure you are well oriented and make sure you know the steps on your car service, if anything comes up he will come and More

by dorisrosariorojas
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
James Thomas
Dec 28, 2023 -

Spitzer Toyota Monroeville responded

It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that we met your expectations. Thank you for choosing Spitzer Toyota Monroeville, we look forward to having you as a valued customer for many years to come! We will make sure to pass along your kind words to James!

December 27, 2023

Very Professional and Tyler Seddon first to greet didn't pressure me into a vehicle. More

by Dbthomas66
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Tyler Seddon , Kyle Hembree
Dec 28, 2023 -

Spitzer Toyota Monroeville responded

Thank you so much for choosing Spitzer Toyota Monroeville! We will make sure to pass along your kind words to Tyler! Please let us know if we can be of any more assistance! Enjoy your new vehicle!

December 24, 2023

Quick service this time. Although being busy my truck was ready in less than an hour. More

by nbcodes
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Elvis
Dec 27, 2023 -

Spitzer Toyota Monroeville responded

Thank you! We appreciate your business and look forward to helping you with any questions or future vehicle needs. Thank you for choosing Spitzer Toyota Monroeville.

December 23, 2023

Bought car ONLY on Dec 1st, been here 4 times since Dec 1 via issues More

by Disgruntled Customer
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
General Manager , Kyle Hembree, Deana Hicks
Dec 30, 2023 -

Spitzer Toyota Monroeville responded

Thank you for providing this feedback, and we apologize for not providing you with an exceptional service experience. We never like seeing that our service didn't meet the standards customers have come to expect, but reviews like this help us improve. If you don't mind reaching out to us so that we can speak directly, we'd love to address your concerns in detail.

December 22, 2023

Went in for a recall. Quickly taken care off. Charles Carter was efficient and kind. He is a terrific air traffic controller or service traffic controller. More

by hodilsuzy
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Charles Carter
Dec 27, 2023 -

Spitzer Toyota Monroeville responded

We are very happy to hear that Charles provided you with such a positive experience! We sincerely value your business and look forward to your next visit.

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