Back

Spitzer Toyota Monroeville

Monroeville, PA

4.9
1,001 Reviews

4710 William Penn Highway

Monroeville, PA

15146

Directions

By Type

Showing 1,001 reviews

January 23, 2024

Charles Carter and the entire staff at Spitzer Toyota in Monroeville are exceptional. I have been extremely impressed with your customer service over the years. Your dealership is like no other. Everyon More

by timnanb
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jennine Bonifati, Deana Hicks
Jan 23, 2024 -

Spitzer Toyota Monroeville responded

Thank you so much for your wonderful review! We are honored to have your continued business, and we will certainly provide you with nothing less than our best quality care in the years to come. Charles will be honored to hear of your very kind words. Safe travels until we meet again!

January 22, 2024

Always great service and Charles Carter is an awesome service writer. Always a pleasure dealing with this group. More

by jpr
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Charles Carter
Jan 22, 2024 -

Spitzer Toyota Monroeville responded

Thanks for sharing about your experience with Spitzer Toyota Monroeville. We appreciate your business and hope to see you again soon!

January 22, 2024

Came in for a $49. 95 oil change. Service adviser "Elvis" said my cabin air filter needed replacing even though Toyota's recommendation is every 30,000 miles. I agreed More

by Ken Powell
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
"ELvis"
Jan 23, 2024 -

Spitzer Toyota Monroeville responded

We appreciate you taking the time to leave us this 5-star review, Ken! Thank you for choosing Spitzer Toyota, and please contact us if there is anymore we can do.

January 12, 2024

They're honest, there's no hidden costs or fees, they give you what you pay for which is a little bit rare in these times. They're really nice to deal with they let me bring my bad dog and my little kid More

by maxtroese
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Tyler seddon, Kyle Hembree
Jan 12, 2024 -

Spitzer Toyota Monroeville responded

Thank you for taking the time to share your feedback with us. We work hard to make sure our guests have an exceptional experience. We will share your comments with Kyle, Tyler, and our team, and we look forward to working with you again.

January 09, 2024

James Thomas in the Service Department was very friendly and helpful. He kept me informed about my vehicle and made the whole experience very fast and pleasant. More

by willbnurse2004
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
James Thomas , Jennine Bonifati
Jan 09, 2024 -

Spitzer Toyota Monroeville responded

Will, We are very happy to hear James provided you with such a positive service experience! We sincerely value your business and look forward to your next visit.

January 07, 2024

Purchased my second Tacoma at Spitzer. Both times sales went very well. Stephen Skulka answered all my questions and got me in and out quickly. Have been buying parts here for a long time, More

by RJ
Sales Price Transparency
Trade-in Experience
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Stephen Skalka, Justin Costello
Jan 07, 2024 -

Spitzer Toyota Monroeville responded

Thank you so much for your excellent review! We are so glad that Stephen had the opportunity to work with you, and we are thrilled that you found your experience with us to be a positive one. Please don't hesitate to reach out if you need anything else.

January 06, 2024

Mr Rutul Shah was the best! ! He was knowledgeable and informative in all the vehicles available and coming soon. More

by myangelwalk1
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Jason Carroll, Rutul Shah
Jan 07, 2024 -

Spitzer Toyota Monroeville responded

Thank you so much for your kind words for Rutal and for choosing Spitzer Toyota Monroeville! Please let us know if we can be of any more assistance!

January 03, 2024

When shopping for my new Sienna, Spitzer was the only dealership out of five that called me and explained the option of pre-buying one in advance of its production. After choosing that approach for o More

by Andrew
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Collin Flaherty
Jan 03, 2024 -

Spitzer Toyota Monroeville responded

Andrew, Thank you so much for choosing Spitzer Toyota Monroeville! Please let Coliin and our team know if we can be of any more assistance!

January 02, 2024

Purchased a new truck at spitzer toyota. Many thanks to Charles Carter for making it a painless experience. More

by RJ
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Steve Skulka, Doug Klenoshek, Justin Costello
Jan 02, 2024 -

Spitzer Toyota Monroeville responded

It's great to hear that Charles was able to get you exactly what you needed. Our goal is to make sure everyone who walks through the door leaves happy. Thank you for choosing Spitzer Toyota Monroeville!

December 28, 2023

Very attentive customer service. The advisor James Thomas makes sure you are well oriented and make sure you know the steps on your car service, if anything comes up he will come and More

by dorisrosariorojas
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
James Thomas
Dec 28, 2023 -

Spitzer Toyota Monroeville responded

It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that we met your expectations. Thank you for choosing Spitzer Toyota Monroeville, we look forward to having you as a valued customer for many years to come! We will make sure to pass along your kind words to James!

...
8
...