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Spitzer Toyota Monroeville

Monroeville, PA

4.9
1,002 Reviews

4710 William Penn Highway

Monroeville, PA

15146

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Showing 1,002 reviews

July 08, 2017

Unpleasant No enthusiasm, made us feel we were a waste of his time. Seemed tired and not in the "mood" to sell or even consider selling us a car More

by Maba
Recommend Dealer
No
Employees Worked With
Gary Alsberry
Sep 22, 2017 -

Spitzer Toyota Monroeville responded

I would like to personally apologize for your experience when visiting Spitzer Toyota. I would be more than happy to work with your personally in any way I can. I will certainly provide discount for your trouble and work to earn your business. Please feel free to reach out to me at anytime. Regards, Robert Thomasson General Manger Spitzer Toyota

July 08, 2017

Excellent sales experience! Our recent experience was awesome. I came in, not actually expecting to buy because I thought we'd be too upside down on our trade. We would up coming More

by CasanovaFam
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Adam Drakulic, Ryan Capozoli, Kyle Hembree
Jul 11, 2017 -

Spitzer Toyota Monroeville responded

We are pleased to hear that you had an excellent experience with Ryan and the rest of Spitzer Toyota team. We would like to sincerely thank you for your business and encourage you to stop by or give us a call with any questions that may arise. Best, Robert Thomasson, General Manager, (877) 735-3855

July 06, 2017

College to the Real World As I finished my graduate program, I had a list of things I needed to do before entering the real world. Job, check. Apartment, check. Car... uh oh! I More

by Haley412
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Kyle Hembree, Doug Klenoshek
Jul 11, 2017 -

Spitzer Toyota Monroeville responded

We cannot thank you enough for your wonderful review of Spitzer Toyota. It was a pleasure to assist you and please let us know when we can do so again! Best, Robert Thomasson, General Manager, (877) 735-3855

July 04, 2017

My Spitzer experience The environment was relaxed. There was no pressure to buy. Both Kyle and Don worked hard to get me the price that I wanted to pay for the car I wan More

by nagy579
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Idan Danan, Kyle Hembree
Jul 05, 2017 -

Spitzer Toyota Monroeville responded

It is very kind of you to write us such a nice review. We're proud to offer our customers a pressure-free shopping experience, and I'm glad to hear that was the case for you on your recent visit to Spitzer Toyota. Thank you so much for your business and please let us know if there's anything else we can do for you. Best, Robert Thomasson, General Manager, (877) 735-3855

July 04, 2017

Amazing!!!! Ken and the finance manager/dept made the process so easy and stress free. They went out of their way to assist me in choosing the best car to fit my More

by Ladavis1981
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
The management who stayed late to ensure I left with my car! Sorry, I forgot his name!, Kyle Hembree, Kamal (Ken) Mashraky
Jul 05, 2017 -

Spitzer Toyota Monroeville responded

Your kind words mean a lot to us. We appreciate your feedback and are happy to hear that Ken was able to meet your needs. At Spitzer Toyota, we always strive to provide the utmost in quality and customer satisfaction, and we try our best to make the car buying experience as easy and stress-free as possible. We look forward to assisting you with your future sales and service needs. Best, Robert Thomasson, General Manager, (877) 735-3855

July 02, 2017

Excellent Service Dan Murray was my salesman when purchasing my new car. I am very indecisive and he was very patient and willing to go above and beyond to help me find More

by Kkubala
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Daniel Murray
Jul 03, 2017 -

Spitzer Toyota Monroeville responded

We really appreciate you taking the time to leave a review about your experience at Spitzer Toyota. We're glad to hear that Dan went above and beyond to help out with your vehicle needs and that you love your new car. We look forward to working with you again in the future. Best, Robert Thomasson, General Manager, (877) 735-3855

June 28, 2017

Amazing First Car Buying Experience This was my first time buying a car as a college student looking for a stable car going into my last year of school and beyond graduation. My parents More

by Maggie Lucas
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Adam Drakulic, Kyle Hembree, Doug Klenoshek
Jun 29, 2017 -

Spitzer Toyota Monroeville responded

Thank you for your great review, Maggie! We're glad to have Doug as part of the Spitzer Toyota team and that we could provide you with a positive experience. If you ever need anything in the future, please don't hesitate to let us know. Take care! Best, Robert Thomasson, General Manager, (877) 735-3855

June 27, 2017

Makes you feel at home. Found the used vehicle on the website and it was priced to catch my eye. Decided to drive there to take a look and was greeted as soon as I walked in More

by runemtilltheydrop
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ben Seddon, Adam Drakulic, Doug Klenoshek
Jun 28, 2017 -

Spitzer Toyota Monroeville responded

Thank you very much for taking the time to leave us a great review! We are pleased to hear about your great experience at Spitzer Toyota with Doug! If there is anything else we can do for you, just give us a call! Best, Robert Thomasson, General Manager, (877) 735-3855

June 23, 2017

Awesome salesman As with my previous dealings with Ryan, everything worked out as he said. Ryan is very upfront and honest. He makes buying a truck very easy and en More

by Andrew13
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ben S., Jamie Benson, Ryan Capozoli
Jun 26, 2017 -

Spitzer Toyota Monroeville responded

Thank you for writing about your visit with us. Ryan is an asset to Spitzer Toyota, and it is encouraging to hear he impressed you by delivering our trademark service. Best, Robert Thomasson, General Manager, (877) 735-3855

June 22, 2017

Very Professional, Knowledgeable, and Priced Right Working with Doug and his team provided me with an outstanding experience. As a first customer to Toyota and Spitzer, I was pleased to not having to More

by scarp
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Dave Kuhar, Jamie Benson, Doug Klenoshek
Jun 23, 2017 -

Spitzer Toyota Monroeville responded

Congratulations on your new Toyota. Thank you for taking the time to write about your experience at Spitzer Toyota. It's great to know Doug and the rest of our team were able to provide you with the pressure-free, knowledgeable, and professional service. Please feel free to call or stop by if there is anything else we can do to help you. Best, Robert Thomasson, General Manager, (877) 735-3855

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