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Spitzer Toyota Monroeville

Monroeville, PA

4.9
986 Reviews

4710 William Penn Highway

Monroeville, PA

15146

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Showing 986 reviews

August 01, 2017

Great experience What a great buying experience. Doug was very nice, helpful, and not pushy at all. Attention to detail was very strong. I felt like I was getting e More

by kacharlton
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Doug Klenoshek
Aug 03, 2017 -

Spitzer Toyota Monroeville responded

Thank you for stopping by to leave this incredible review. Our staff prides itself on providing efficient and pressure-free service to every customer that comes to our dealership. I'm happy to see that your visit reflects these values and that Doug assisted you in such a detailed and customized manner. We hope that this experience encourages you to return to us for any future auto needs and we thank you again for your business. Sincerely, Robert Thomasson, General Manager, (877) 735-3855

July 21, 2017

7/21/17 Everyone at this dealship was very friendly but also extremely knowledgeable in the area of expertise. Any question were answered quickly and the serv More

by Parlett2589
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Doug Klenoshek
Jul 25, 2017 -

Spitzer Toyota Monroeville responded

Thank you for taking the time to submit this amazing feedback. Our team takes pride in their fast, friendly and knowledgeable customer service and will be ecstatic to hear that you left Spitzer Toyota satisfied. We are very appreciative of your 5-star review and recommendation. Until we have the opportunity to work with you again, drive safe and stay well! Sincerely, Robert Thomasson, General Manager, (877) 735-3855

July 15, 2017

Spitzer Toyota is Excellent! Welcoming atmosphere and no pressure salesmen. They also had a play room for the children, which made the entire visit totally stress free. Will defin More

by Dave Lint
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Matthew Fuller
Jul 17, 2017 -

Spitzer Toyota Monroeville responded

Dave, thanks for the great review! Please come visit us if you need anything else, be it service or sales. Best, Robert Thomasson, General Manager, (877) 735-3855

July 14, 2017

Excellent buying experience We had a great experience at Spitzer Toyota. Doug and Jamie were awesome and worked with us to get the payment we were comfortable with. I will recom More

by Michelle28
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jamie Benson, Doug Klenoshek
Jul 17, 2017 -

Spitzer Toyota Monroeville responded

Thank you very much for taking the time to leave us a great review! We are pleased to hear about your great experience at Spitzer Toyota with Doug and Jamie! If there is anything else we can do for you, just give us a call! Best, Robert Thomasson, General Manager, (877) 735-3855

July 08, 2017

Excellent sales experience! Our recent experience was awesome. I came in, not actually expecting to buy because I thought we'd be too upside down on our trade. We would up coming More

by CasanovaFam
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Adam Drakulic, Ryan Capozoli, Kyle Hembree
Jul 11, 2017 -

Spitzer Toyota Monroeville responded

We are pleased to hear that you had an excellent experience with Ryan and the rest of Spitzer Toyota team. We would like to sincerely thank you for your business and encourage you to stop by or give us a call with any questions that may arise. Best, Robert Thomasson, General Manager, (877) 735-3855

July 08, 2017

Unpleasant No enthusiasm, made us feel we were a waste of his time. Seemed tired and not in the "mood" to sell or even consider selling us a car More

by Maba
Recommend Dealer
No
Employees Worked With
Gary Alsberry
Sep 22, 2017 -

Spitzer Toyota Monroeville responded

I would like to personally apologize for your experience when visiting Spitzer Toyota. I would be more than happy to work with your personally in any way I can. I will certainly provide discount for your trouble and work to earn your business. Please feel free to reach out to me at anytime. Regards, Robert Thomasson General Manger Spitzer Toyota

July 06, 2017

College to the Real World As I finished my graduate program, I had a list of things I needed to do before entering the real world. Job, check. Apartment, check. Car... uh oh! I More

by Haley412
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Kyle Hembree, Doug Klenoshek
Jul 11, 2017 -

Spitzer Toyota Monroeville responded

We cannot thank you enough for your wonderful review of Spitzer Toyota. It was a pleasure to assist you and please let us know when we can do so again! Best, Robert Thomasson, General Manager, (877) 735-3855

July 04, 2017

My Spitzer experience The environment was relaxed. There was no pressure to buy. Both Kyle and Don worked hard to get me the price that I wanted to pay for the car I wan More

by nagy579
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Idan Danan, Kyle Hembree
Jul 05, 2017 -

Spitzer Toyota Monroeville responded

It is very kind of you to write us such a nice review. We're proud to offer our customers a pressure-free shopping experience, and I'm glad to hear that was the case for you on your recent visit to Spitzer Toyota. Thank you so much for your business and please let us know if there's anything else we can do for you. Best, Robert Thomasson, General Manager, (877) 735-3855

July 04, 2017

Amazing!!!! Ken and the finance manager/dept made the process so easy and stress free. They went out of their way to assist me in choosing the best car to fit my More

by Ladavis1981
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
The management who stayed late to ensure I left with my car! Sorry, I forgot his name!, Kyle Hembree, Kamal (Ken) Mashraky
Jul 05, 2017 -

Spitzer Toyota Monroeville responded

Your kind words mean a lot to us. We appreciate your feedback and are happy to hear that Ken was able to meet your needs. At Spitzer Toyota, we always strive to provide the utmost in quality and customer satisfaction, and we try our best to make the car buying experience as easy and stress-free as possible. We look forward to assisting you with your future sales and service needs. Best, Robert Thomasson, General Manager, (877) 735-3855

July 02, 2017

Excellent Service Dan Murray was my salesman when purchasing my new car. I am very indecisive and he was very patient and willing to go above and beyond to help me find More

by Kkubala
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Daniel Murray
Jul 03, 2017 -

Spitzer Toyota Monroeville responded

We really appreciate you taking the time to leave a review about your experience at Spitzer Toyota. We're glad to hear that Dan went above and beyond to help out with your vehicle needs and that you love your new car. We look forward to working with you again in the future. Best, Robert Thomasson, General Manager, (877) 735-3855

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