Spitzer Toyota Monroeville

Great experience! My salesman Don (Idan Danan) was extremely helpful. Very knowledgeable, patient, and friendly. He went above and beyond to help me out. When I got My salesman Don (Idan Danan) was extremely helpful. Very knowledgeable, patient, and friendly. He went above and beyond to help me out. When I got home from buying the car, my phone fell under the seat and was pushed into a shroud that covers the mechanisms for the power seat. I thought I have to have the seat removed to retrieve my phone. I called him, froma different phone, he got right back to me and met me at 11PM. He got my phone out instantly. Now that's service! More

Fast, Efficient, No Pressure Experience Doug and Kyle were extremely helpful. Have dealt with Spitzer for years and would recommend them in a second. Also Jennine in Service is great. Doug and Kyle were extremely helpful. Have dealt with Spitzer for years and would recommend them in a second. Also Jennine in Service is great. More

Held Hostage. Our experience was the Spitzer Toyota dealer in Monroeville, PA (full name of dealer provided, to warn and keep others away) … When we walked in, we s Our experience was the Spitzer Toyota dealer in Monroeville, PA (full name of dealer provided, to warn and keep others away) … When we walked in, we said we had just 30 minutes to “look”, and would have to leave as we had an appointment to meet. We chatted, then gave our car keys to do a tradein estimate. well 30ish minutes later, we’re sitting at the table, and he wouldn’t give us our keys back. HE (THE SALESMAN) THEN THREW HIS PENCIL ACROSS THE TABLE (it almost hit us), SAYING “OH I KNEW THIS WOULD HAPPEN!” (well of course it would happen , we TOLD him we needed to leave in 30 minutes). That’s when I decided to play “crazy woman”… I stood up and started screaming at him, in the showroom, in front of other customers and salespeople… making a fantastic scene, I must admit. That finally got the manager out (the salesman wouldn’t go and get him, when we asked for the manager)… and we finally got our keys back and left. Never to return, Of course we got a couple calls afterwards from the manager begging for our business (he told us that that salesman was no longer working there). xxx ? More

Above my expectations .. luv my red rav Great experience .. ask for Ryan .. service has been above expectations .. I can drive in anytime and ask for assistance w an issue at han Great experience .. ask for Ryan .. service has been above expectations .. I can drive in anytime and ask for assistance w an issue at hand and they have met me with a smile .. More

Friendly and Efficient From internet inquiry to walking out the door, this experience was smooth. Every interaction felt honest and authentic, I appreciated their effort to From internet inquiry to walking out the door, this experience was smooth. Every interaction felt honest and authentic, I appreciated their effort to ensure I was purchasing the vehicle that was right for our family. More

Awesome I am so very pleased with Spitzer Toyota! Bought car over the phone & Doug was absolutely awesome in having everything prepared & ready when we got th I am so very pleased with Spitzer Toyota! Bought car over the phone & Doug was absolutely awesome in having everything prepared & ready when we got there to get the car! I'm so excited!! More

New Toyota 4Runner Had a visit to Spitzer Toyota a few days ago to look at a new 4Runner. Wasn't sure if I was going to buy but after the friendliness and professionalis Had a visit to Spitzer Toyota a few days ago to look at a new 4Runner. Wasn't sure if I was going to buy but after the friendliness and professionalism from Doug klenoshek and Kyle hembree i was definitely starting to consider it. Then when the manager Robert Thomasson gave me the highest appraisal rate for my current care by over $2,000 and took off $1,750 off the asking price of the 4 runner I wanted it was seriously a no brainer. I would defiantly recommend this dealership. Don't even waste your time going to any other Toyota dealership! Thanks Spitzer Toyota! More

Great leasing experience After a bad experience at another Toyota dealership I decided to stop and check out Spitzer. I had a terrific salesman, Gary Alsberry, who helped me l After a bad experience at another Toyota dealership I decided to stop and check out Spitzer. I had a terrific salesman, Gary Alsberry, who helped me lease a new Tacoma. He was extremely helpful in getting me the truck i wanted and getting the deal done. The whole experience was easy. I would highly recommend visiting Gary at Spitzer if you are in the market for a new Toyota. More

Patience Doug & the finance team were diligent, friendly & understanding as my mother was patient in my selection of my first Camry. Now being retired a well Doug & the finance team were diligent, friendly & understanding as my mother was patient in my selection of my first Camry. Now being retired a well deserved weekly car wash is a treat to look forward to. Thanks again and to all employees of Spitzer Toyota be blessed, peace. More

Wonderful We owned a 2014 Toyota RAV4 with 78,000 miles on it when the transmission went. Our extended warranty was only good up to 75,000 miles. We were deva We owned a 2014 Toyota RAV4 with 78,000 miles on it when the transmission went. Our extended warranty was only good up to 75,000 miles. We were devastated… After Gary and I talked for a few days we decided to see about buying a new car. There were a lot of things about the RAV4 that we really liked but we were unsure if we should get another one. We went in and talked to Doug Klenoshek who along with Jamie Benson did everything they could to give us a good deal on a new Rav4 and to make sure we walked away from Spitzer Toyota as happy customers again. We then sat down with Kyle Hembree to get all the paper work done. Not a fun thing for anyone to do but Kyle made sure we understood everything we signed. He also worked with us on getting an extended warranty that better fit our needs. More