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Spitzer Toyota Monroeville

Monroeville, PA

4.9
1,003 Reviews

4710 William Penn Highway

Monroeville, PA

15146

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Showing 1,003 reviews

November 02, 2017

Toyota tacoma Had a great experience buying my truck thanks to Ken. He matched a price from Another dealer. He was very patient and pleasant to work with More

by White trick
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Kamal (Ken) Mashraky
Nov 05, 2017 -

Spitzer Toyota Monroeville responded

Thank you very much for taking the time to leave us a great review! We are pleased to hear about your great experience at Spitzer Toyota with Ken! If there is anything else we can do for you, just give us a call! Best, Robert Thomasson, General Manager, (877) 735-3855

November 02, 2017

Good price... Sales and service lacking! A lot! Price was right on car. Did not enjoy sales experience. Bought a certified car and battery tested 50%. I told the salesman I wanted a new battery. More

by Jgobble
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Robert L. Thomasson III, Kyle Hembree, Kamal (Ken) Mashraky
Dec 27, 2017 -

Spitzer Toyota Monroeville responded

Thank you for alerting us of this issue. Our top priority is delivering 100% customer satisfaction, and I'd like to extend my sincerest apologies for your recent experience. I would really appreciate the chance to speak with you regarding this matter so we might work toward a resolution. Please contact me at your earliest convenience. Best, Robert Thomasson, General Manager, (877) 735-3855

November 01, 2017

Fantastic experience I wanted to buy a Toyota Sienna 8 seater. I found an excellent deal from Spitzer and called them. Doug was the person who helped me with it. It was ab More

by rahul
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Doug Klenoshek
Nov 02, 2017 -

Spitzer Toyota Monroeville responded

Thank you for the excellent review of your experience at Spitzer Toyota and for your recommendation! Congratulations on your new Toyota Sienna. It is great to know that Doug was able to provide you with a pressure-free and exceptional service. Please feel free to call or stop by if there is anything else we can do to help you. Best, Robert Thomasson, General Manager, (877) 735-3855

October 28, 2017

Fantastic experience Kenny made our car buying experience easy and fun! He helped us come to the safest, best decision based on our driving needs. I would go back any day More

by mmccafferty19
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Kamal (Ken) Mashraky
Nov 01, 2017 -

Spitzer Toyota Monroeville responded

Thank you for your review of your experience at Spitzer Toyota and congratulations on your purchase! We are so very pleased that Kenny could make your visit easy and fun, and we believe that's how every car buying experience should be. We look forward to seeing you again. Best, Robert Thomasson, General Manager, (877) 735-3855

October 27, 2017

Friendly, Helpful, A full service dealership I was recomended by a friend to see Doug. He took us on a test drive and we decided to buy the Highlander that night. He had the paper work ready for More

by Kimgreen16
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ben in management, Doug Klenoshek, Deana Hicks
Nov 01, 2017 -

Spitzer Toyota Monroeville responded

Thank you for writing about your visit with us, and congratulations on your new Highlander! Doug is an asset to Spitzer Toyota, and it is encouraging to hear he provided you exceptional service. Best, Robert Thomasson, General Manager, (877) 735-3855

October 24, 2017

Seems like it will be a great place for us to continue to de My husband Jay, and I, were not really looking to buy a vehicle the night we stopped in to your dealership. But, we really did like the van that we we More

by jay/joy12
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Kamal (Ken) Mashraky
Oct 26, 2017 -

Spitzer Toyota Monroeville responded

Thank you for this lovely review of your experience at Spitzer Toyota. Congratulations on your new 2012 Toyota Sienna. We're excited to hear that Ken took care of you and that everything went very smoothly. We hope to see you again in the future. Best, Robert Thomasson, General Manager, (877) 735-3855

October 24, 2017

Best of the best Great dealer ship, amazing services department that does high quality timely work at a reasonable price and the salesmen are the best of the best extr More

by Junior
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Kamal (Ken) Mashraky, Deana Hicks
Oct 26, 2017 -

Spitzer Toyota Monroeville responded

Thank you for taking the time to write this review. We are pleased to hear that our team here at Spitzer Toyota was able to provide an efficient and overall positive experience. Best, Robert Thomasson, General Manager, (877) 735-3855

October 24, 2017

Thanks ken Ken was a big help and was on point with helping me get into the right vehicle for my situation i would recommend can to friends and family if and w More

by Steve70
Recommend Dealer
Yes
Employees Worked With
Kamal (Ken) Mashraky
Oct 26, 2017 -

Spitzer Toyota Monroeville responded

Thank you so much for this wonderful feedback of your experience at Spitzer Toyota. It's fantastic to know Ken was able to help you into the right vehicle for your situation. If there's anything else we can help you with in regard to your new vehicle, please let us know. Happy driving! Best, Robert Thomasson, General Manager, (877) 735-3855

October 22, 2017

Amazing experience Thanks to Spitzer Toyota in Monroeville for an awesome car buying experience! Kyle, Ken, and Ben were extremely helpful and accommodating! My car is b More

by Shan
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ben Seddon, Kyle Hembree, Kamal (Ken) Mashraky, James Platt II
Oct 23, 2017 -

Spitzer Toyota Monroeville responded

Thank you so much for this lovely review! We feel so grateful that you chose to come to Spitzer Toyota. It's wonderful to hear Kyle, Ken, and Ben were extremely helpful and accommodating during your visit. We appreciate the recommendation as well. If you have any questions, please don't hesitate to reach out to us again. Best, Robert Thomasson, General Manager, (877) 735-3855

October 18, 2017

Extended warranty issues They sell an extended warranty offered by a company that is not easy to deal with. I've had to take my vehicle in several times for major repairs. I w More

by Unhappy customer
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Kyle Hembree
Oct 23, 2017 -

Spitzer Toyota Monroeville responded

We appreciate you leaving this honest feedback about your experience. We appreciate any and all feedback, as it allows us to continue to grow and improve as a dealership. At your earliest convenience, please feel free to reach out to us so that we can learn more about your experience. Sincerely, Robert Thomasson, General Manager, (877) 735-3855

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