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Spitzer Toyota Monroeville

Monroeville, PA

4.9
1,003 Reviews

4710 William Penn Highway

Monroeville, PA

15146

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Showing 1,003 reviews

January 20, 2018

Camry Professional, knowledgeable and friendly. Willing to work with customer to have the best deal possible for all involved. This is my second Toyota pu More

by PH
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Kyle Hembree, Kamal (Ken) Mashraky
Jan 28, 2018 -

Spitzer Toyota Monroeville responded

We're excited to hear that our team took care of you and that everything went very smoothly. We hope to see you again in the future. Best, Robert Thomasson, General Manager, (877) 735-3855

January 10, 2018

Great experince with my purchase at Spitzer I purchased my vehicle they were very professional , friendly ,helpful and experienced with their service. Was pleased with the service I received at More

by Adelheder11
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jamie Benson, Gary Alsberry, Kyle Hembree, Doug Klenoshek
Jan 11, 2018 -

Spitzer Toyota Monroeville responded

Thank you very much for taking the time to leave us a great review! We are pleased to hear about your great experience at Spitzer Toyota! If there is anything else we can do for you, please feel free to give us a call. Best, Robert Thomasson, General Manager, (877) 735-3855

January 04, 2018

Was not looking forward to buying a new car.. Doug made our car buying experience extremely easy!! He was friendly, honest, and has been in touch with us multiple times to make sure we have been h More

by Steph
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Kyle Hembree, Doug Klenoshek
Jan 05, 2018 -

Spitzer Toyota Monroeville responded

Thank you for your great review! We're glad to have our team provide you with a positive experience. If you ever need anything in the future, please don't hesitate to let us know. Take care! Thanks for choosing Spitzer Toyota! Best, Robert Thomasson, General Manager, (877) 735-3855

January 04, 2018

Scion ia Ken was very helpful all around. He was straightforward and didn’t mess around. Approachable. Made me have confidence in the purchase. Would recommend More

by Dom
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Kamal (Ken) Mashraky
Jan 04, 2018 -

Spitzer Toyota Monroeville responded

Thank you for the glowing review! Spitzer Toyota takes pride in our customer service and we do whatever we can to have our customers leave happy. Please don’t hesitate to contact me or visit us if you need anything else. Best, Robert Thomasson, General Manager, (877) 735-3855

December 30, 2017

Too proud to admit a mistake Ordered an item and they got me the wrong thing.. Came to tell them and get a refund, they told me it's my fault and didn't give me the refund... What More

by Wantingjustice...
Customer Service
Friendliness
Quality Of Work
Recommend Dealer
No
Employees Worked With
Janet Boyle
Jan 04, 2018 -

Spitzer Toyota Monroeville responded

On behalf of our dealership, we would like to extend our apologies to you for your last visit with us. We strive to ensure an excellent experience and would appreciate the opportunity to hear more about what happened. Please contact me at your convenience. Best, Robert Thomasson, General Manager, (877) 735-3855

December 27, 2017

Fast and fantastic service!! I had been looking around for a new vehicle for quite some time, and had even visited a few other dealerships. I was unsatisfied with the offers and c More

by Regina
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Kyle Hembree, Kamal (Ken) Mashraky
Dec 27, 2017 -

Spitzer Toyota Monroeville responded

Thank you so much for taking the time to let us know how happy you are with your experience! Feedback from you is one way we know we are achieving our goals. Let us know if the team down at Spitzer Toyota can assist you again! Best, Robert Thomasson, General Manager, (877) 735-3855

December 23, 2017

Ken M. accommodated my needs and schedule My crazy out-of-town schedule and car requirements extended my buying timeline to over two weeks. Ken and the Spitzer Toyota staff worked with me acro More

by Cathy_Civy
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Kyle Hembree, Kamal (Ken) Mashraky
Dec 27, 2017 -

Spitzer Toyota Monroeville responded

That's so great to hear, Cathy. We're glad we could get everything worked out and we hope you had a great holiday. Thank you for choosing Spitzer Toyota! Best, Robert Thomasson, General Manager, (877) 735-3855

December 17, 2017

Doug was awesome Excellent salesman. The quality and cleanliness of the Subaru was a major selling point. I could feel that this car was taken care of and I trust the More

by Spence1981
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Doug Klenoshek
Dec 17, 2017 -

Spitzer Toyota Monroeville responded

Thank you for reaching out! Reviews like these mean the world to us here at Spitzer Toyota and I will be sure to relay to the team. Take care and have a great day. Best, Robert Thomasson, General Manager, (877) 735-3855

December 14, 2017

Ken was the best. Ken was great very helpful. Took his time and explained everything to my daughter. Gave us the best deal. Everyone was great at the dealership. Thank More

by tp
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Odell and Ralph, Kamal (Ken) Mashraky
Dec 17, 2017 -

Spitzer Toyota Monroeville responded

Thank you for your wonderful feedback. At Spitzer Toyota, we always strive to meet the needs of our customers no matter the situation. Feel free to let us know if you have any concerns about your vehicle. Best, Robert Thomasson, General Manager, (877) 735-3855

December 11, 2017

Excellent car buying experience Salesman was especially courteous, attentive and knowledgeable. He encouraged us to buy, but was not pushy or obnoxious. The finance gentleman was muc More

by first-time toyota buyers
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Don Danan, salesman; Ralph Enberg, finance manager
Dec 11, 2017 -

Spitzer Toyota Monroeville responded

Thanks for taking the time to leave us this awesome review! We take guest feedback seriously and are proud to see that you drove away happy in your new vehicle. I will share your compliments with the whole team. If you have any questions about your purchase, please reach out to us. Thanks, again! Best, Robert Thomasson, General Manager, (877) 735-3855

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