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Spitzer Toyota Monroeville

Monroeville, PA

4.9
986 Reviews

4710 William Penn Highway

Monroeville, PA

15146

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Showing 986 reviews

November 09, 2017

First time buyer As a first time buyer at Spitzer Toyota, I cannot find anything about which to be critical! All employees were pleasant, helpful and professional. M More

by stem christie
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Kamal (Ken) Mashraky
Nov 09, 2017 -

Spitzer Toyota Monroeville responded

Thank you very much for taking the time to leave us a great review! We are pleased to hear about your great experience at Spitzer Toyota! If there is anything else we can do for you, please feel free to give us a call. Best, Robert Thomasson, General Manager, (877) 735-3855

November 08, 2017

Very positive experience Quality service in a timely fashion. Doug was able to get us the vehicle we wanted on site several hours after I texted him. Everyone was very thor More

by Lisak
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Kyle Hembree, Doug Klenoshek
Nov 08, 2017 -

Spitzer Toyota Monroeville responded

We cannot thank you enough for your wonderful review of Spitzer Toyota and for your referrals! It was a pleasure to assist you and please let us know when we can do so again! Robert Thomasson, General Manager, (877) 735-3855

November 02, 2017

Good price... Sales and service lacking! A lot! Price was right on car. Did not enjoy sales experience. Bought a certified car and battery tested 50%. I told the salesman I wanted a new battery. More

by Jgobble
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
Robert L. Thomasson III , Kyle Hembree, Kamal (Ken) Mashraky
Dec 27, 2017 -

Spitzer Toyota Monroeville responded

Thank you for alerting us of this issue. Our top priority is delivering 100% customer satisfaction, and I'd like to extend my sincerest apologies for your recent experience. I would really appreciate the chance to speak with you regarding this matter so we might work toward a resolution. Please contact me at your earliest convenience. Best, Robert Thomasson, General Manager, (877) 735-3855

November 02, 2017

New car Everyone was super helpful on the purchase and. Helped me get what i wanted as far as trade in value and payment on the car. Thanks KEN. super nice g More

by Steph889
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Kamal (Ken) Mashraky
Nov 03, 2017 -

Spitzer Toyota Monroeville responded

Thank you for leaving us this great review of your experience at Spitzer Toyota. We are very happy to hear that we could be so helpful during your purchase and that Ken was awesome to deal with. We are happy you got everything you wanted on your trade. We look forward to seeing you back again in the future. Take care! Best, Robert Thomasson, General Manager, (877) 735-3855

November 02, 2017

Toyota tacoma Had a great experience buying my truck thanks to Ken. He matched a price from Another dealer. He was very patient and pleasant to work with More

by White trick
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Kamal (Ken) Mashraky
Nov 05, 2017 -

Spitzer Toyota Monroeville responded

Thank you very much for taking the time to leave us a great review! We are pleased to hear about your great experience at Spitzer Toyota with Ken! If there is anything else we can do for you, just give us a call! Best, Robert Thomasson, General Manager, (877) 735-3855

November 01, 2017

Fantastic experience I wanted to buy a Toyota Sienna 8 seater. I found an excellent deal from Spitzer and called them. Doug was the person who helped me with it. It was ab More

by rahul
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Doug Klenoshek
Nov 02, 2017 -

Spitzer Toyota Monroeville responded

Thank you for the excellent review of your experience at Spitzer Toyota and for your recommendation! Congratulations on your new Toyota Sienna. It is great to know that Doug was able to provide you with a pressure-free and exceptional service. Please feel free to call or stop by if there is anything else we can do to help you. Best, Robert Thomasson, General Manager, (877) 735-3855

October 28, 2017

Fantastic experience Kenny made our car buying experience easy and fun! He helped us come to the safest, best decision based on our driving needs. I would go back any day More

by mmccafferty19
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Kamal (Ken) Mashraky
Nov 01, 2017 -

Spitzer Toyota Monroeville responded

Thank you for your review of your experience at Spitzer Toyota and congratulations on your purchase! We are so very pleased that Kenny could make your visit easy and fun, and we believe that's how every car buying experience should be. We look forward to seeing you again. Best, Robert Thomasson, General Manager, (877) 735-3855

October 27, 2017

Friendly, Helpful, A full service dealership I was recomended by a friend to see Doug. He took us on a test drive and we decided to buy the Highlander that night. He had the paper work ready for More

by Kimgreen16
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Ben in management, Doug Klenoshek, Deana Hicks
Nov 01, 2017 -

Spitzer Toyota Monroeville responded

Thank you for writing about your visit with us, and congratulations on your new Highlander! Doug is an asset to Spitzer Toyota, and it is encouraging to hear he provided you exceptional service. Best, Robert Thomasson, General Manager, (877) 735-3855

October 24, 2017

Thanks ken Ken was a big help and was on point with helping me get into the right vehicle for my situation i would recommend can to friends and family if and w More

by Steve70
Recommend Dealer
Yes
Employees Worked With
Kamal (Ken) Mashraky
Oct 26, 2017 -

Spitzer Toyota Monroeville responded

Thank you so much for this wonderful feedback of your experience at Spitzer Toyota. It's fantastic to know Ken was able to help you into the right vehicle for your situation. If there's anything else we can help you with in regard to your new vehicle, please let us know. Happy driving! Best, Robert Thomasson, General Manager, (877) 735-3855

October 24, 2017

Best of the best Great dealer ship, amazing services department that does high quality timely work at a reasonable price and the salesmen are the best of the best extr More

by Junior
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Kamal (Ken) Mashraky, Deana Hicks
Oct 26, 2017 -

Spitzer Toyota Monroeville responded

Thank you for taking the time to write this review. We are pleased to hear that our team here at Spitzer Toyota was able to provide an efficient and overall positive experience. Best, Robert Thomasson, General Manager, (877) 735-3855

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