Spitzer Toyota Monroeville
Monroeville, PA
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First time buyer As a first time buyer at Spitzer Toyota, I cannot find anything about which to be critical! All employees were pleasant, helpful and professional. M As a first time buyer at Spitzer Toyota, I cannot find anything about which to be critical! All employees were pleasant, helpful and professional. My salesperson, Ken, was kind and knowledgeable about all aspects of the experience. He and the finance staff made this purchase easy and stress-free. Many thanks for your excellent attention to detail and consideration of my time. Bravo! More
Very positive experience Quality service in a timely fashion. Doug was able to get us the vehicle we wanted on site several hours after I texted him. Everyone was very thor Quality service in a timely fashion. Doug was able to get us the vehicle we wanted on site several hours after I texted him. Everyone was very thorough in going over options with us so we could make an informed decision. I would definitely recommend Spitzer Toyota! More
Good price... Sales and service lacking! A lot! Price was right on car. Did not enjoy sales experience. Bought a certified car and battery tested 50%. I told the salesman I wanted a new battery. Price was right on car. Did not enjoy sales experience. Bought a certified car and battery tested 50%. I told the salesman I wanted a new battery. He said he would check on it and did not follow through. When I asked about it, he said don't worry, it's covered under warranty. Dealer did not submit my loan to the credit union the way I requested. The car also only had a half tank of gas when picked up. They also messed up my payment amount and then gave me a different price at the end when I refused additional money down. Finance Manger tried to sell me some off brand warranty instead of toyota warranty and made me pay for body panel etching, which I didn't request. Happy with the car... Not with the sales process. More
New car Everyone was super helpful on the purchase and. Helped me get what i wanted as far as trade in value and payment on the car. Thanks KEN. super nice g Everyone was super helpful on the purchase and. Helped me get what i wanted as far as trade in value and payment on the car. Thanks KEN. super nice guy and awesome person to deal with. . thanks again More
Toyota tacoma Had a great experience buying my truck thanks to Ken. He matched a price from Another dealer. He was very patient and pleasant to work with Had a great experience buying my truck thanks to Ken. He matched a price from Another dealer. He was very patient and pleasant to work with More
Fantastic experience I wanted to buy a Toyota Sienna 8 seater. I found an excellent deal from Spitzer and called them. Doug was the person who helped me with it. It was ab I wanted to buy a Toyota Sienna 8 seater. I found an excellent deal from Spitzer and called them. Doug was the person who helped me with it. It was absolutely no pressure and I was very comfortable making this deal knowing that I could not find anything comparable anywhere else. Working with Doug was a pleasure and I would highly recommend this dealership (Spitzer from Monroeville). More
Fantastic experience Kenny made our car buying experience easy and fun! He helped us come to the safest, best decision based on our driving needs. I would go back any day Kenny made our car buying experience easy and fun! He helped us come to the safest, best decision based on our driving needs. I would go back any day to see Kenny! More
Friendly, Helpful, A full service dealership I was recomended by a friend to see Doug. He took us on a test drive and we decided to buy the Highlander that night. He had the paper work ready for I was recomended by a friend to see Doug. He took us on a test drive and we decided to buy the Highlander that night. He had the paper work ready for us the next day. The car had features that I wasn't familiar with and Doug went over them with me until I knew the car as well as he did. I had a remote starter put on and Doug arranged everything with the service department. Dina at the service department was helpful, thorough, and had my car finished when promised. Every issue and question I had Doug fixed and I am a very happy and sastified customer. I would definitely buy from him again. More
Thanks ken Ken was a big help and was on point with helping me get into the right vehicle for my situation i would recommend can to friends and family if and w Ken was a big help and was on point with helping me get into the right vehicle for my situation i would recommend can to friends and family if and when they were going to purchase a new vehicle thanks agin ken More
Best of the best Great dealer ship, amazing services department that does high quality timely work at a reasonable price and the salesmen are the best of the best extr Great dealer ship, amazing services department that does high quality timely work at a reasonable price and the salesmen are the best of the best extremely knowledgeable, no pressure, overall great experience that didn’t take long. More