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Spitzer Toyota Monroeville

Monroeville, PA

4.9
996 Reviews

4710 William Penn Highway

Monroeville, PA

15146

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Showing 997 reviews

February 12, 2024

Deana is the best she knows a lot about servicing cars to make sure she gets you in and out as fast as possible. Deana is the best. More

by Aharris9d
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Deana Hicks
Feb 12, 2024 -

Spitzer Toyota Monroeville responded

Deana, We are very happy to have provided you with such a positive experience! We sincerely value your business and look forward to your next visit.

February 07, 2024

Deana provided exceptional service . She kept us informed throughout the entire time our car was serviced. She had knowledge and demonstrated professionalism. More

by Kearneyfour1@gmail.com
Service Price Transparency
Workmanship
Service Communication
Recommend Dealer
Yes
Employees Worked With
Deana Hicks
Feb 08, 2024 -

Spitzer Toyota Monroeville responded

Thanks for sharing your thoughts about your experience with Spitzer Toyota Monroeville. Deana and our team appreciate your business and hope to see you again soon!

February 07, 2024

The dealership got me the vehicle I wanted, and the woman who showed me the features of the car was great. More

by Peggy
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Charles Carter
Feb 07, 2024 -

Spitzer Toyota Monroeville responded

Peggy, Providing a positive experience is our top priority, and we're sorry that we failed here. We'd love the opportunity to discuss your visit in greater detail and clear up any issues we can. If it's possible to talk about your experience one-on-one, please reach out to us directly to let us know the best way to contact you and we will reach out.

February 05, 2024

Courteous, friendly, helpful, organized, and welcoming. are some of ways to best describe this dealership They do a phenomenal job! I had the pleasure of working with Conner the service tech, and Deana the More

by Carlos27v
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Connor , Deana Hicks
Feb 05, 2024 -

Spitzer Toyota Monroeville responded

Thanks for sharing about your experience with Spitzer Toyota Monroeville. We appreciate your business and hope to see you again soon!

February 04, 2024

Always very nice and prompt. Love the new text messaging about How service is going. . More

by Rita.randall5
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Charles Carter
Feb 05, 2024 -

Spitzer Toyota Monroeville responded

Thank you! We appreciate your business and look forward to helping you with any questions or future vehicle needs. Thank you for choosing Spitzer Toyota Monroeville.

February 01, 2024

Rutul Shah was extremely helpful with his car knowledge and very pleasent without trying to force it. Would def shop here again. More

by Ggulara
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Rutul Shah
Feb 02, 2024 -

Spitzer Toyota Monroeville responded

We are so glad that Rutul had the opportunity to work with you, and that he and our team could make this a top-notch experience. We look forward to continuing to serve you in the future!

January 23, 2024

Charles Carter and the entire staff at Spitzer Toyota in Monroeville are exceptional. I have been extremely impressed with your customer service over the years. Your dealership is like no other. Everyon More

by timnanb
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jennine Bonifati, Deana Hicks
Jan 23, 2024 -

Spitzer Toyota Monroeville responded

Thank you so much for your wonderful review! We are honored to have your continued business, and we will certainly provide you with nothing less than our best quality care in the years to come. Charles will be honored to hear of your very kind words. Safe travels until we meet again!

January 22, 2024

Always great service and Charles Carter is an awesome service writer. Always a pleasure dealing with this group. More

by jpr
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Charles Carter
Jan 22, 2024 -

Spitzer Toyota Monroeville responded

Thanks for sharing about your experience with Spitzer Toyota Monroeville. We appreciate your business and hope to see you again soon!

January 22, 2024

Came in for a $49. 95 oil change. Service adviser "Elvis" said my cabin air filter needed replacing even though Toyota's recommendation is every 30,000 miles. I agreed More

by Ken Powell
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
"ELvis"
Jan 23, 2024 -

Spitzer Toyota Monroeville responded

We appreciate you taking the time to leave us this 5-star review, Ken! Thank you for choosing Spitzer Toyota, and please contact us if there is anymore we can do.

January 12, 2024

They're honest, there's no hidden costs or fees, they give you what you pay for which is a little bit rare in these times. They're really nice to deal with they let me bring my bad dog and my little kid More

by maxtroese
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Tyler seddon, Kyle Hembree
Jan 12, 2024 -

Spitzer Toyota Monroeville responded

Thank you for taking the time to share your feedback with us. We work hard to make sure our guests have an exceptional experience. We will share your comments with Kyle, Tyler, and our team, and we look forward to working with you again.

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