Spitzer Toyota Monroeville

Great buying experience Jim Platt and the manager both provided excellent customer service. We bought the car partly because we liked talking and doing business with Jim. Def Jim Platt and the manager both provided excellent customer service. We bought the car partly because we liked talking and doing business with Jim. Definitely would recommend anyone to Jim and Spitzer Monroeville. More

The Staff! Especially Doug Very happy customer. Doug my Salesman, is very knowledgeable and also not pushy. Looked at another dealership but salesman was very pushy and kept ca Very happy customer. Doug my Salesman, is very knowledgeable and also not pushy. Looked at another dealership but salesman was very pushy and kept calling. I've had questions about my vehicle in the past week and half. Called Doug, he took my call and helped me out even after my purchase. Thank you Doug! More

Very satisfied with my experience at Toyota. The salesman Ken that I dealt with was very helpful in the process and got my payments right where I needed them to be. with my experience at Toyota. The salesman Ken that I dealt with was very helpful in the process and got my payments right where I needed them to be. I purchased a brand new car back in 2006 and now in 2018 I’m still continuing to go with Toyota. My father and mother both have purchased Toyota’s also and have been working with Ken for a while now when it comes to getting cars. My overall experience was great. More

Camry Professional, knowledgeable and friendly. Willing to work with customer to have the best deal possible for all involved. This is my second Toyota pu Professional, knowledgeable and friendly. Willing to work with customer to have the best deal possible for all involved. This is my second Toyota purchase from Ken at Spitzer. The process was smooth and enjoyable. The almost 3 years with my first purchase went quickly without any issues (sales and/or service related). Looking forward to the same experience with my new Camry. Thank you Ken. More

Great experince with my purchase at Spitzer I purchased my vehicle they were very professional , friendly ,helpful and experienced with their service. Was pleased with the service I received at I purchased my vehicle they were very professional , friendly ,helpful and experienced with their service. Was pleased with the service I received at Spitzer Toyota More

Was not looking forward to buying a new car.. Doug made our car buying experience extremely easy!! He was friendly, honest, and has been in touch with us multiple times to make sure we have been h Doug made our car buying experience extremely easy!! He was friendly, honest, and has been in touch with us multiple times to make sure we have been happy with our new Highlander. More

Scion ia Ken was very helpful all around. He was straightforward and didn’t mess around. Approachable. Made me have confidence in the purchase. Would recommend Ken was very helpful all around. He was straightforward and didn’t mess around. Approachable. Made me have confidence in the purchase. Would recommend for sure! More

Too proud to admit a mistake Ordered an item and they got me the wrong thing.. Came to tell them and get a refund, they told me it's my fault and didn't give me the refund... What Ordered an item and they got me the wrong thing.. Came to tell them and get a refund, they told me it's my fault and didn't give me the refund... What am I supposed to do with this item now?!! What a waste of money and time... More

Fast and fantastic service!! I had been looking around for a new vehicle for quite some time, and had even visited a few other dealerships. I was unsatisfied with the offers and c I had been looking around for a new vehicle for quite some time, and had even visited a few other dealerships. I was unsatisfied with the offers and customer service that the other dealerships had to offer. I stumbled across a vehicle of interest online that Spitzer Toyota had available in thier lot. When I visited the dealership, staff were very friendly and quick to help me with exactly what I needed. Within 2 hours (which would have been shorter if I had been more prepared), I was leaving with a car that was perfect for me. I recieved a fantastic deal! The car was at a price that I could not find anywhere else (believe me, I did my research), they matched the apr% that I would have gotten had I financed through my credit union, AND there was no haggling! I am beyond pleased with my experience and would recommend Spitzer Toyota to everyone looking to purchase a new car! More

Ken M. accommodated my needs and schedule My crazy out-of-town schedule and car requirements extended my buying timeline to over two weeks. Ken and the Spitzer Toyota staff worked with me acro My crazy out-of-town schedule and car requirements extended my buying timeline to over two weeks. Ken and the Spitzer Toyota staff worked with me across state lines to make sure all went smoothly. Made it on time for Christmas! Thank you for the great service and for going the extra *miles*! More