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Spitzer Toyota Monroeville

Monroeville, PA

4.9
989 Reviews

4710 William Penn Highway

Monroeville, PA

15146

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Showing 989 reviews

September 01, 2018

Great team. They work past closing hours for you Very helpful and honest sales man along with the great team from Spitzer. Made the experience fast easy and enjoyable. Wouldn’t go anywhere else More

by Serge369
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Kyle Hembree, Doug Klenoshek
Sep 02, 2018 -

Spitzer Toyota Monroeville responded

Thank you for the glowing review. We take pride in our customer service and do whatever we can to have our customers leave happy. Take care. Best, Robert Thomasson, General Manager, (877) 735-3855

August 31, 2018

Great to deal with, excellent experience. Stopped in to check out a new truck and met Lance. He was very knowledgeable and easy to deal with. Made the process easy and went above and beyond More

by cubby2408
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Lance Lesko
Sep 02, 2018 -

Spitzer Toyota Monroeville responded

Thank you so much for sharing your experience with us. We're happy to hear you were able to find what you were looking for, including fantastic customer service from our team. Thank you for choosing us for your automotive needs and we look forward to working with you again in the future. Best, Robert Thomasson, General Manager, (877) 735-3855

August 30, 2018

Good experience, very friendly staff. I would have given 5 stars but due to some issues,not by my sales rep, I had to wait a bit longer than we had planned on but treated very well and wou More

by JWiant
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Doug Klenoshek
August 29, 2018

Was told a fairytale Very nice sales woman. She paid attention to detail, knew the vehicles features etc. now when it came to getting the vehicle I wanted the sales manage More

by Hairygunt69
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
Amanda Harris
Aug 29, 2018 -

Spitzer Toyota Monroeville responded

I am very sorry to hear about your recent experience. If you would be open to contacting me at your earliest convenience, I would greatly appreciate the opportunity to further discuss your situation. I look forward to speaking with you and regaining your trust in our business. Best, Robert Thomasson, General Manager, (877) 735-3855

August 29, 2018

Tundra lease Ken in sales did a great job ! Sales manager, finance and service all did great. The whole process went very smooth. Fastest I have ever purchased a v More

by Scott’s
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Kamal (Ken) Mashraky
Aug 29, 2018 -

Spitzer Toyota Monroeville responded

Thank you so much for this excellent feedback. We are happy to hear that our team worked hard enough to make your experience completely painless. Best, Robert Thomasson, General Manager, (877) 735-3855

August 29, 2018

#LovemyRAV4 Amanda was so nice and easy to work with! She made car shopping fun!! She is patient and not pushy at all. We actually went in there with our own ba More

by LadyDi'sRAV4
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Kyle Hembree, Amanda Harris
Aug 29, 2018 -

Spitzer Toyota Monroeville responded

Thanks for the wonderful review of your recent visit to our dealership. We strive for 100% customer satisfaction for each and every experience and we hope you enjoy your new Toyota Rav4 for a long time to come. It was truly a pleasure working with you. Best, Robert Thomasson, General Manager, (877) 735-3855

August 28, 2018

Quick We knew what we wanted. He showed us what we were interested in and quickly negotiated so my husband could get to work. The process was smooth. More

by Familyfunvehicle
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Doug Klenoshek
Aug 28, 2018 -

Spitzer Toyota Monroeville responded

Thank you so much for taking the time to share your feedback with us! We work hard to make sure our guests have an awesome experience. We will share your comments with our team and we look forward to working with you again down the road. Best, Robert Thomasson, General Manager, (877) 735-3855

August 27, 2018

Pleasant Salesperson was very curtious and helpful.The sale was no pressure and fast.Showroom was clean.Everyone their asked if i needed anything or was helped More

by Guyo
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Kyle Hembree, Doug Klenoshek
Aug 27, 2018 -

Spitzer Toyota Monroeville responded

Thanks for the kudos. We do our best to ensure nothing but a positive experience for our customers and are glad to hear that was what you received. If there are any other automotive needs we can assist you with, please don't hesitate to let us know. Best, Robert Thomasson, General Manager, (877) 735-3855

August 26, 2018

Kind service Thank you Ken and all at Spitzer for making my car buying so effortless! Besides the kind staff, the process was thoroughly explained and done profien More

by Cdcjkk11
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Kyle Hembree, Kamal (Ken) Mashraky
Aug 26, 2018 -

Spitzer Toyota Monroeville responded

To say thank you is not enough! We are thrilled to read your kind words about our employees, facility and overall experience with us. Please stop by anytime! Best, Robert Thomasson, General Manager, (877) 735-3855

August 26, 2018

Positive Experience Amanda was great, and very easy to deal with. I will definitely recommend Spitzer to any of my friends and family looking for their next vehicle. More

by ras642
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Amanda Harris
Aug 26, 2018 -

Spitzer Toyota Monroeville responded

Thank you so much for your review! Happy customers are our goal and our mission and it’s exciting to see that this service was delivered to you during your visit. Should there be anything else you need, please don’t hesitate to let us know. Best, Robert Thomasson, General Manager, (877) 735-3855

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