
Spitzer Toyota Monroeville
Monroeville, PA
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Salesman Brian Johnston is the reason we bought a vehicle in our first visit. Brian was extremely knowledgeable, patient, courteous and helpful. We called him several tim is the reason we bought a vehicle in our first visit. Brian was extremely knowledgeable, patient, courteous and helpful. We called him several times after leaving the dealership and he was right there to answer questions. I felt no pressure at all and felt like Brian was being honest with us. I would definitely return to Brian for any future purchases. When we returned to the dealership later in the day, Amanda Harris advised that Brian was with a customer. She immediately offered to open the vehicle for us to look at and stayed with us to answer questions. She was also professional and courteous. More
New Avalon Rudy our salesmen was very knowledgeable about the New 2019 Avalon. From the newly designed model to all the high tech electronics and safety features Rudy our salesmen was very knowledgeable about the New 2019 Avalon. From the newly designed model to all the high tech electronics and safety features. Having your phone all connected and car set before we pulled out was great. More
Excellent! Spitzer Toyota is an awesome dealership. Doug Klenoshek was our salesman and spent so much time helping us purchasing our car. This is the fourth car Spitzer Toyota is an awesome dealership. Doug Klenoshek was our salesman and spent so much time helping us purchasing our car. This is the fourth car that was purchased in our house from Spitzer. Definitely will recommend them More
Brian is great!!Dealership could improve on offering service Me and my wife met Brian several times to look at different cars because we were in very initial stage of buying a car. We were undecided on what type Me and my wife met Brian several times to look at different cars because we were in very initial stage of buying a car. We were undecided on what type of car to buy. Brian was very respectful and was helpful even though he didn’t make a sell several times. I went to several dealerships to narrow down my choices but found Brian was resourceful and was not pushy or rushed to make sell. He seemed honest on what type of concession he can give price wise and tried to keep his word. Would recommend him every time. But I found Spitzer is lacking on offering service like free oil change for several years for purchased vehicle. Rohrick Toyota offers several more services like that. More
Great service!! I was at Spitzer Toyota last week for my 10,000 oil change and as usual had outstanding service. From the time I arrived until I left everyone was fri I was at Spitzer Toyota last week for my 10,000 oil change and as usual had outstanding service. From the time I arrived until I left everyone was friendly and very informative as to what was done. More
Brian Johnnson provided excellent customer service. The Finance Manager needs retrained in customer satisfaction and patience. Brian knows who I am referring to. He could do better! Thank you Corey The Finance Manager needs retrained in customer satisfaction and patience. Brian knows who I am referring to. He could do better! Thank you Corey Christian More
Easy to deal with! I bought my new Tacoma from Spitzer Toyota and I am very happy with it. I keep my vehicles a long time and bought my last Tacoma here 14 years ago. Th I bought my new Tacoma from Spitzer Toyota and I am very happy with it. I keep my vehicles a long time and bought my last Tacoma here 14 years ago. The staff here is always been easy to deal with and I have now purchased a total of times from Spitzer for my family. My sales person this time was Doug Klenoshek and he provided great service and follow up after the sale. I highly recommend this team. More

Satisfied Ccustomer Brian was excellent. He took a lot of time to explain the different vehicles I was looking at and worked to get me the best finance rate. I would buy Brian was excellent. He took a lot of time to explain the different vehicles I was looking at and worked to get me the best finance rate. I would buy again from Brian! More

wonderful truck purchase! I saw a post online with a truck that fit the bill for what I was wanting in a truck. Called the dealership to confirm that it was still available. I saw a post online with a truck that fit the bill for what I was wanting in a truck. Called the dealership to confirm that it was still available. I then rode my motorcycle the 250 miles to look at this truck. I had not planned on purchasing the truck the same day. But the truck was perfect. And Brian was a fantastic help with checking out this truck. Tape measure to make sure the truck would fit in my garage? yes, he did that! Reading the owner's manual to answer some of the questions I had regarding the diesel engine? Yes, he did that! Help me find a way to get the motorcycle home once I decided to buy the truck the same day? Yes, he definitely did that! I don't know if I could have asked for a better experience at a car dealership! Friendly people, helpful service, and a relaxed environment. Too bad I'm not closer to take advantage of the car washes! ;) More

go see Ken everyone was amazing..the took care of us in every way from the first moment we walked in until we left with our awesome new truck everyone was amazing..the took care of us in every way from the first moment we walked in until we left with our awesome new truck More