Spitzer Toyota Monroeville

Brian Johnnson provided excellent customer service. The Finance Manager needs retrained in customer satisfaction and patience. Brian knows who I am referring to. He could do better! Thank you Corey The Finance Manager needs retrained in customer satisfaction and patience. Brian knows who I am referring to. He could do better! Thank you Corey Christian More

Easy to deal with! I bought my new Tacoma from Spitzer Toyota and I am very happy with it. I keep my vehicles a long time and bought my last Tacoma here 14 years ago. Th I bought my new Tacoma from Spitzer Toyota and I am very happy with it. I keep my vehicles a long time and bought my last Tacoma here 14 years ago. The staff here is always been easy to deal with and I have now purchased a total of times from Spitzer for my family. My sales person this time was Doug Klenoshek and he provided great service and follow up after the sale. I highly recommend this team. More

Satisfied Ccustomer Brian was excellent. He took a lot of time to explain the different vehicles I was looking at and worked to get me the best finance rate. I would buy Brian was excellent. He took a lot of time to explain the different vehicles I was looking at and worked to get me the best finance rate. I would buy again from Brian! More

wonderful truck purchase! I saw a post online with a truck that fit the bill for what I was wanting in a truck. Called the dealership to confirm that it was still available. I saw a post online with a truck that fit the bill for what I was wanting in a truck. Called the dealership to confirm that it was still available. I then rode my motorcycle the 250 miles to look at this truck. I had not planned on purchasing the truck the same day. But the truck was perfect. And Brian was a fantastic help with checking out this truck. Tape measure to make sure the truck would fit in my garage? yes, he did that! Reading the owner's manual to answer some of the questions I had regarding the diesel engine? Yes, he did that! Help me find a way to get the motorcycle home once I decided to buy the truck the same day? Yes, he definitely did that! I don't know if I could have asked for a better experience at a car dealership! Friendly people, helpful service, and a relaxed environment. Too bad I'm not closer to take advantage of the car washes! ;) More

go see Ken everyone was amazing..the took care of us in every way from the first moment we walked in until we left with our awesome new truck everyone was amazing..the took care of us in every way from the first moment we walked in until we left with our awesome new truck More

Great people and great service I went here to purchase a new vehicle. My experience was great and they made the process easy. Compared to other dealers, they were much more personab I went here to purchase a new vehicle. My experience was great and they made the process easy. Compared to other dealers, they were much more personable and eager to help. I have nothing but good things to say and would recommend to anyone that they should go to Spitzer for a new vehicle and the best possible service. More

Bob and Cheryl Buying a RAV4 Brian is very informative and pleasant to work with. He answered all of our questions. He has an excellent knowledge of all RAV4 systems and explained Brian is very informative and pleasant to work with. He answered all of our questions. He has an excellent knowledge of all RAV4 systems and explained everything to us in an easy to understand way. We never felt rushed or pressured. He gave us a tour of the service area and introduced us to Deana who was also very pleasant. This was the most positive car buying experience we have ever had. Thx More

Stellar car-buying experience. All aspects from the initial email inquiry to the moment I drove off the lot were handled in a professional and courteous manner. Sales manager Jason All aspects from the initial email inquiry to the moment I drove off the lot were handled in a professional and courteous manner. Sales manager Jason handeled my questioning and concerns in such an easy going fashion, I never felt pushed one way or another. This enabled me to focus on getting the exact vehicle I searched out at a deal that worked perfect for me. Everything went so well, I committed to putting the 4Runner on hold and visiting Spitzer the next available day I could. Upon arrival I noticed my soon to be 4Runner was prepped and waiting right by the sales office. Looked so good, no way I was leaving without the keys. Sales pro Brian J did I all my initial paperwork and we got caught up to speed on the deal as it was worked out over email. A financing oversight by me & my credit union threw us a curve. Brian thought quickly and came up with good options. Calls were made, things got handeled buy all of us and I was back to Spitzer with a check in hand. Paperwork was finished up & I breezed through the finance dept. Now the legal owner of a Barcelona Red 2018 TRD 4Runner, I was ready to hit the roads/trail! I was given a quick tour of the facility and what to expect upon my first service visit, impressive shop. Brian and I did a tidy run thru of the features and gave everything a good look-over. We then parted ways, been enjoying the vehicle 100% since. More

Sueelder Wonderful marvelous and Ken the salesman was wonderful. So patient and knowledgeable. I would recommend him and your dealership to everyone. Ken Wonderful marvelous and Ken the salesman was wonderful. So patient and knowledgeable. I would recommend him and your dealership to everyone. Ken is an asset to your dealership. Thank you Ken! More

Thank you Toyota Spitzer Monroeville Amazing staff! Very helpful and friendly! They took the time to answer all my questions and walk me through all the features of my new car! I walked Amazing staff! Very helpful and friendly! They took the time to answer all my questions and walk me through all the features of my new car! I walked out very excited!! More