Spitzer Toyota Monroeville
Monroeville, PA
Filter Reviews by Keyword
By Type
Showing 999 reviews
rav4 buying brian johnston did a great job explaining the features on the rav4. i highly recommend him to future buyers. you will not be disappointed if brian brian johnston did a great job explaining the features on the rav4. i highly recommend him to future buyers. you will not be disappointed if brian johnston is your salesperson. More
The Best Experience I have been buying cars for 45 years and by far this was the BEST car buying experience!! Amanda was our salesperson-no pressure! Extremely helpful I have been buying cars for 45 years and by far this was the BEST car buying experience!! Amanda was our salesperson-no pressure! Extremely helpful. We had lots of questions and she clearly explained all of our options and then left us to decide what’s we wanted to do- she is the BEST! And the finance manager, also very patient—explained everything we were to sign- NO surprises. These people are really are so friendly, helpful and yet professional. More
Wonderful experience Amanda made the whole process very easy. She was wonderful and kind, always put my interest ahead of hers ... I would definitely purchase again from S Amanda made the whole process very easy. She was wonderful and kind, always put my interest ahead of hers ... I would definitely purchase again from Spitzer. More
New Avalon Rudy our salesmen was very knowledgeable about the New 2019 Avalon. From the newly designed model to all the high tech electronics and safety features Rudy our salesmen was very knowledgeable about the New 2019 Avalon. From the newly designed model to all the high tech electronics and safety features. Having your phone all connected and car set before we pulled out was great. More
Excellent! Spitzer Toyota is an awesome dealership. Doug Klenoshek was our salesman and spent so much time helping us purchasing our car. This is the fourth car Spitzer Toyota is an awesome dealership. Doug Klenoshek was our salesman and spent so much time helping us purchasing our car. This is the fourth car that was purchased in our house from Spitzer. Definitely will recommend them More
Good advice Good, relevant help from salesman Other dealer did not offer test drives .That's all I have to say That's all I have to say That's all I have to sa Good, relevant help from salesman Other dealer did not offer test drives .That's all I have to say That's all I have to say That's all I have to say More
Brian Johnston best in the game! When I came in to Spitzer I wasn’t sure of what car would best suit my needs. I did know I was nervous. Car buying is commonly stressful and in the pa When I came in to Spitzer I wasn’t sure of what car would best suit my needs. I did know I was nervous. Car buying is commonly stressful and in the past I’ve felt ripped off by pushy salesmen. Brian was everything but what I had been nervous about. He was so patient and so knowledgeable and helped me find the perfect car for me. Totally exceeded my expectations. He wasn’t once pushy. I wasn’t once stressed. He made it very clear this was all about me and my needs. I won’t buy a car from anyone or anywhere else as long as Brian is around! Thank you Brian Johnston and thank you Spitzer! Loving my new car more and more everyday!! More
Salesman Brian Johnston is the reason we bought a vehicle in our first visit. Brian was extremely knowledgeable, patient, courteous and helpful. We called him several tim is the reason we bought a vehicle in our first visit. Brian was extremely knowledgeable, patient, courteous and helpful. We called him several times after leaving the dealership and he was right there to answer questions. I felt no pressure at all and felt like Brian was being honest with us. I would definitely return to Brian for any future purchases. When we returned to the dealership later in the day, Amanda Harris advised that Brian was with a customer. She immediately offered to open the vehicle for us to look at and stayed with us to answer questions. She was also professional and courteous. More
Brian is great!!Dealership could improve on offering service Me and my wife met Brian several times to look at different cars because we were in very initial stage of buying a car. We were undecided on what type Me and my wife met Brian several times to look at different cars because we were in very initial stage of buying a car. We were undecided on what type of car to buy. Brian was very respectful and was helpful even though he didn’t make a sell several times. I went to several dealerships to narrow down my choices but found Brian was resourceful and was not pushy or rushed to make sell. He seemed honest on what type of concession he can give price wise and tried to keep his word. Would recommend him every time. But I found Spitzer is lacking on offering service like free oil change for several years for purchased vehicle. Rohrick Toyota offers several more services like that. More
Brian Johnnson provided excellent customer service. The Finance Manager needs retrained in customer satisfaction and patience. Brian knows who I am referring to. He could do better! Thank you Corey The Finance Manager needs retrained in customer satisfaction and patience. Brian knows who I am referring to. He could do better! Thank you Corey Christian More