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Spitzer Toyota Monroeville

Monroeville, PA

4.9
998 Reviews

4710 William Penn Highway

Monroeville, PA

15146

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Showing 998 reviews

May 18, 2021

Deana Hicks was very professional, and friendly with the service I received. She is a good asset to your team. keep her around.Had her before as an advisor and was excellent then also. More

by wjhack27th
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
Yes
Employees Worked With
Deana Hicks
May 20, 2021 -

Spitzer Toyota Monroeville responded

Reviews like yours are truly a breath of fresh air! Deana is truly an invaluable asset and we appreciate everything that she does. We will be sure to pass on your very kind compliments and we encourage you to call or stop by if there is anything else that we can do for you. Best, Robert Thomasson, General Manager, (877) 735-3855

May 17, 2021

We have always had excellent service at Spitzer ..we appreciate the honesty and kindness of James Thomas ...always greets us with a smile and explains what needs done in terms we can understand ...he is More

by Grimly
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
James Thomas
May 19, 2021 -

Spitzer Toyota Monroeville responded

Thank you for writing about your visit with us! I am happy to hear that James was able to provide you with the outstanding customer service we strive to deliver to each of our guests. We would love to work with you again; feel free to call us with any questions or concerns. Best, Robert Thomasson, General Manager, (877) 735-3855

May 15, 2021

Charles Carter has been my service advisor on almost all of the routine maintenance visits I've had with my 2018 Toyota Rav4. I love my car & I love the friendly customer service and advice on whatever need More

by mmc
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Charles Carter
May 18, 2021 -

Spitzer Toyota Monroeville responded

Thank you so much for taking time out of your day to share your experience with everyone. We believe in attentive and professional customer service and I'm glad that our team made such a great impression on you. Best, Robert Thomasson, General Manager, (877) 735-3855

May 14, 2021

Deana Hicks kept me advised and explained what they were going to repair. I appreciated having her as advisor and would recommend her to anyone More

by Newtexas4
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Deana Hicks
May 18, 2021 -

Spitzer Toyota Monroeville responded

Thank you for your wonderful feedback. We always strive to meet the needs of our customers no matter the situation. Feel free to let us know if you have any concerns about your vehicle. Best, Robert Thomasson, General Manager, (877) 735-3855

May 14, 2021

Many thanks to Deana Hicks for going above and beyond in servicing my Rav4. It was a rainy day and my side window got off track and was stuck half open. I had taped the window with plastic but in driving More

by Linda
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Matthew Fuller, Deana Hicks
May 17, 2021 -

Spitzer Toyota Monroeville responded

Thank you for writing this fantastic review and giving our dealership such an excellent star rating! It's great to hear we were able to go above and beyond your expectations and provide you with a memorable experience. Feel free to call or stop by if there's anything else we can do for you. Best, Robert Thomasson, General Manager, (877) 735-3855

May 13, 2021

Thank you Deana Hicks for such wonderful/helpful and friendly service. You are the type of customer service that keeps "customer(s)" coming back. And, most of all ...Thank you Spitzer Toyota for hav More

by JJ
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
James (also) in the Service Dept , Deana Hicks
May 17, 2021 -

Spitzer Toyota Monroeville responded

Thank you so much for taking the time to share your feedback with us! We work hard to make sure our guests have a wonderful experience. We will share your comments with our team and we look forward to seeing you at our dealership in the future. Best, Robert Thomasson, General Manager, (877) 735-3855

April 03, 2021

Today I had the pleasure, of meeting Rudy, a salesman at Spitzer Toyota in monroeville, pa. This salesman is like no other I have met, He went above and beyond, to make things happen, got me a very good tra More

by lsayers1717
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Rudy, Kyle Hembree, Rutul Shah
Apr 06, 2021 -

Spitzer Toyota Monroeville responded

We appreciate you for taking the time to give our dealership such an excellent star rating. It helps us to know that we are meeting the needs of our customers. If there is anything else that we can do to help you with regards to your vehicle, please feel free to let us know. Best, Robert Thomasson, General Manager, (877) 735-3855

September 28, 2020

Just purchased my Toyota RAV4 at Spitzer. My sales rep was Josh. Josh was very friendly and easy going, but most importantly he was not pushy and allowed me to talk and present my wishes. He was also very More

by Nancy
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Josh
Sep 30, 2020 -

Spitzer Toyota Monroeville responded

Hello Nancy and thank you for the kind words! We couldn't be happier that you enjoyed your experience here at our dealership and that Josh was there to provide you with such exceptional service! Thank you again and congratulations on your new car. Best, Robert Thomasson, General Manager, (877) 735-3855

July 12, 2020

Painless Doug K did a good job. Pleasant personality. Familiar with vehicle. Low keyed. Relaxed style. Ranks right up there with some of my most pleasant new More

by Wfez
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Doug Klenoshek
Jul 15, 2020 -

Spitzer Toyota Monroeville responded

We are truly dedicated to providing quality customer service in all areas of our dealership. Thank you for taking the time to notice those efforts and for leaving such an awesome review! Best, Robert Thomasson, General Manager, (877) 735-3855

March 22, 2020

Great Experience Buying our Prius We had a great experience purchasing our Prius with Doug Klenoshek...with fair trade-in price for our CRV. There was no pressure to buy. Doug gave us More

by edwlinden
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Kyle Hembree, Doug Klenoshek
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