Spitzer Toyota Monroeville

Couldn’t be happier with my service experience, I will Couldn’t be happier with my service experience, I will be a returning customer! Cory Johnston the ASM was incredibly helpful throughout the en Couldn’t be happier with my service experience, I will be a returning customer! Cory Johnston the ASM was incredibly helpful throughout the entire process from the quotation down to meeting him in person for the first time where he provided his knowledge/recommendations/ what to watch for to keep our vehicle in its best condition. We purchased our 2013 Toyota Sienna from a Ford dealership and had our doubts about it’s service and overall inspection in general before it was put up for sale. Spitzer checked over the entire vehicle very thoroughly before we had them service the engine, transmission, and rear differential oils. Cory also recommended the brake fluid flush as the maintenance records never indicated that it was done, that was greatly appreciated. It was awesome that he paid extremely close attention to the previous service records (even printed the service history out for us!) so we would get exactly what was needed to keep the vehicle safe and at optimal operating condition, nothing more / nothing less. It was nice not having to beat him off with a stick trying to sell me on gimmicky services like other dealers have tried in the past. Shout out to Tyler the Service Tech for taking a proper oil sample for us to submit for oil analysis. Other dealerships are not very interested with this request and would normally make you handle it yourself! More

I was greeted by Deana Hicks. She was very friendly. Deana listened, and then explained everything to me. Also scheduled my next appointment Really didn't have much contact with Service person once my Deana listened, and then explained everything to me. Also scheduled my next appointment Really didn't have much contact with Service person once my truck was taken in for service. I did like the promptness in taking care of me. More

I recently had a wonderful experience with Deana Hicks as my service advisor. Deana is attentive, accurate, understanding, polite, and most cooperative. Spitzer is lucky to have Deana in their service depa my service advisor. Deana is attentive, accurate, understanding, polite, and most cooperative. Spitzer is lucky to have Deana in their service department. More

Deana Hicks is a great employee. She always greets us with a smile and always asks about family. She is great great great person. Happy with a smile and always asks about family. She is great great great person. Happy More

Do yourself a favor and go see Josh Prittie immediately! Very honest and works hard for his customers. He helped me get the best car I could ever get and kept it within my budget which is super important fo Very honest and works hard for his customers. He helped me get the best car I could ever get and kept it within my budget which is super important for me. I would send everyone to him and will continue to be a loyal customer of his. More

Excellent job done from start to finish. Explanation of what needed done and why was understandable. Would definitely highly recommend and will be back. Everyone was very professional what needed done and why was understandable. Would definitely highly recommend and will be back. Everyone was very professional More

My appointment was set up by James Thomas and he is always pleasant, professional & knowledgeable. Not sure of Mr. Carter’s first name but he is always very helpful. always pleasant, professional & knowledgeable. Not sure of Mr. Carter’s first name but he is always very helpful. More

Great experience buying my first car at spitzer. My salesman Matthew made my first car buying experience a great one. Thanks spitzer team for a wonderful experience. salesman Matthew made my first car buying experience a great one. Thanks spitzer team for a wonderful experience. More

There was a mix up when I brought my car into to be serviced they thought I was leaving it all day but wanted to wait for it. Deana Hicks fixed it and worked me in as soon as she could and I don’t have serviced they thought I was leaving it all day but wanted to wait for it. Deana Hicks fixed it and worked me in as soon as she could and I don’t have to wait very long. More

James Thomas from Spitzer toyota in Monroeville did a great job getting a frame and having it installed on my Tacoma. He also arranged for a rental during the 2 1/2 months it took to get the frame deli great job getting a frame and having it installed on my Tacoma. He also arranged for a rental during the 2 1/2 months it took to get the frame delivered. More