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Spitzer Toyota Monroeville

Monroeville, PA

4.9
998 Reviews

4710 William Penn Highway

Monroeville, PA

15146

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Showing 998 reviews

September 22, 2021

WE ALLWAYS USE SPITZER TOYOTA FOR OUR SERVICE ,VERY KNOWLEDGEABLE UP TO DATE ON TOYOTA S ,SERVICE ADVISOR JAMES THOMAS IS VERY HONEST AND STRAIGHT FORWARD ON HIS ADVICE ,WE TRUST HIM VERY MUCH. More

by joepampena
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
JAMES THOMAS
Sep 24, 2021 -

Spitzer Toyota Monroeville responded

Thank you for the positive review and thank you for trusting us with your vehicle. Drive safely and always feel free to reach out with any service questions. Best, Robert Thomasson, General Manager, (877) 735-3855

September 17, 2021

Ease of appointment setting - very friendly and knowledgeable staff - thorough, qualified and experienced technicians - competitive pricing. Deana Hicks waited on us this time and gave us the best More

by ds15147
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Deana Hicks
Sep 21, 2021 -

Spitzer Toyota Monroeville responded

Thank you so much for taking the time to let us know how happy you are with your experience! Feedback from you is one way we know we are achieving our goals. Let us know if we can assist you again! Best, Robert Thomasson, General Manager, (877) 735-3855

September 10, 2021

Each component, sales, F&I and service has exceeded my expectations. All were highly informed on their assigned duties. Each also made it very clear that customer satisfaction is a dealer priority. Spitze More

by Jsjr3483
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Carlos in sales highly recommended Deanna as a Service Advisor., Kyle Hembree, Deana Hicks
Sep 14, 2021 -

Spitzer Toyota Monroeville responded

Thanks for the kudos! We do our best to ensure nothing but a positive experience for our customers and are glad to hear that was what you received. If there are any other automotive needs we can assist you with, please don't hesitate to let us know. Best, Robert Thomasson, General Manager, (877) 735-3855

September 09, 2021

Deanna Hicks did a terrific job yesterday managing the service desk. She was the only person there for most of the 4 hours that I was there. She was very poised and a great representative for Spitzer Toy More

by BrownsFanInPittsburgh
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
None, Deana Hicks
Sep 13, 2021 -

Spitzer Toyota Monroeville responded

Thank you for your great review! We're glad that Deanna could provide you with a positive experience. If you ever need anything in the future, please don't hesitate to let us know. Take care! Best, Robert Thomasson, General Manager, (877) 735-3855

September 07, 2021

James Thomas does a great job and you can trust what he says. Work was done on time and made sure I got the free State inspection. More

by T Z
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
James Thomas
Sep 09, 2021 -

Spitzer Toyota Monroeville responded

Thanks for the wonderful review of your recent visit to our dealership. We strive for 100% customer satisfaction for each and every experience and we hope you enjoy your vehicle for a long time to come. It was truly a pleasure working with you. Best, Robert Thomasson, General Manager, (877) 735-3855

August 17, 2021

Fast, quality and excellent service. I have been a Toyota client at Spitzer for many years, there is none better in providing friendly personal service. More

by plwolfe
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Deana Hicks
Aug 19, 2021 -

Spitzer Toyota Monroeville responded

Thank you so much for your feedback as well as your loyalty. We appreciate building long term customer relationships and we truly value your business. Best, Robert Thomasson, General Manager, (877) 735-3855

August 17, 2021

Deana Hicks is an excellent service advisor. She always gives the extra effort to insure that the customer is treated in a fair manner. I recently requested a oil change and a tire rotation for my vehicle More

by niederst
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Deana Hicks
Aug 19, 2021 -

Spitzer Toyota Monroeville responded

Thank you for the awesome feedback! You're right, Deana is an excellent service adviser and we appreciate all he does for us! We're very happy to hear that he was there to provide you with great service. Best, Robert Thomasson, General Manager, (877) 735-3855

August 17, 2021

Andy Shah, Salesman, was professional in finding the RAV4 Hybrid I wanted in the specific color and trim that I was interested in purchasing. His knowledge of all safety features on vehicle, allowed me to l More

by William
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Arpit Andy Shah, Kyle Hembree
Aug 19, 2021 -

Spitzer Toyota Monroeville responded

Thank you so much for this lovely review! We feel so grateful that you chose to come to our dealership. It's wonderful to hear Andy and our team were helpful during your visit and that you love your new Toyota RAV4. If you have any questions, please don't hesitate to reach out to us again. Best, Robert Thomasson, General Manager, (877) 735-3855

August 14, 2021

It's been a great experience taking my car (a 2017 Toyota Corolla) to Spitzer Toyota, Monroeville, for servicing. Always professional and prompt service. I always look forward to interacting with Service Ass More

by Paul E
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
James Thomas
Aug 19, 2021 -

Spitzer Toyota Monroeville responded

Paul, thank you very much for taking the time to leave us a great review! We are pleased to hear about your great experience at Spitzer Toyota! If there is anything else we can do for you, please feel free to give us a call. Best, Robert Thomasson, General Manager, (877) 735-3855b

August 12, 2021

Josh was awesome found me the 4 runner I was looking for, he went above and beyond what I expected of a salesman. Would highly recommend him to anyone looking for a hassle free car purchase. The entire sales More

by Habyredfg2
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Josh Prittie
Aug 16, 2021 -

Spitzer Toyota Monroeville responded

Thank you so much for this lovely review! We feel so grateful that you chose to come to our dealership. It's wonderful to hear Josh and our team were helpful during your visit and that you love your new Toyota 4Runner. If you have any questions, please don't hesitate to reach out to us again. Best, Robert Thomasson, General Manager, (877) 735-3855

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