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Spitzer Toyota Monroeville

Monroeville, PA

4.9
998 Reviews

4710 William Penn Highway

Monroeville, PA

15146

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Showing 998 reviews

December 11, 2021

I have owned Hondas for the last few decades but found a better deal this time at Toyota. This was my first experience with a regular inspection and oil change so I had a lot of questions for my sevice adv More

by SW
Customer Service
Friendliness
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Charles Carter, Idan Danan
Dec 14, 2021 -

Spitzer Toyota Monroeville responded

Thank you for the feedback! We are happy to hear about your positive experience at Spitzer Toyota, and we are grateful you chose us for your automotive needs. We look forward to working with you again in the future! Best, Robert Thomasson, General Manager, (877) 735-3855

December 08, 2021

I enjoyed the communication by email I also enjoy the quick service the staff the service personnel and how they explain everything to you great job guys especially appreciate Charles Carter and Rudy More

by mrf1958
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Charles Carter
Dec 10, 2021 -

Spitzer Toyota Monroeville responded

It is wonderful to hear that our team was able to provide you with a great experience! We really appreciate this feedback and we will share it with them. Thank you and if you have any questions about the work that was done please feel free to contact us. Best, Robert Thomasson, General Manager, (877) 735-3855

December 08, 2021

It was the best experience I have ever had when buying or leasing a new vehicle without exception. Carlos Malaspina was highly professional in his sales skills and worked diligently to assure an issue-free p More

by lwjacobs3
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Carlos Malaspina
Dec 10, 2021 -

Spitzer Toyota Monroeville responded

Thanks for the wonderful review of your recent visit to our dealership. We strive for 100% customer satisfaction for each and every experience and we hope you enjoy your vehicle for a long time to come. It was truly a pleasure working with you. Best, Robert Thomasson, General Manager, (877) 735-3855

December 06, 2021

Spritzer Toyota was great to work with. Joshua Prittie really went the extra distance to answer all my questions and make the purchase process easy. I couldn’t believe how smoothly it went. Josh was very More

by Lem
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Joshua Prittie, Kyle Hembree
Dec 08, 2021 -

Spitzer Toyota Monroeville responded

Thank you for your kind words and congratulations on your new car! We are very happy to hear that it was a smooth process for you as we know buying a car takes time out of your day. Enjoy your new car! Best, Robert Thomasson, General Manager, (877) 735-3855

December 04, 2021

Great team thanks 😊 deana thanks provide a loaner vehicle and fixed mine and they washing the car Spitzer dealership is the best More

by irieamp
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
James Howard, Deana Hicks
Dec 07, 2021 -

Spitzer Toyota Monroeville responded

Thank you so much for taking the time to let us know how happy you are with your experience! Feedback from you is one way we know we are achieving our goals. Let us know if we can assist you again! Best, Robert Thomasson, General Manager, (877) 735-3855

November 30, 2021

Deana hicks is amazing, and very professional! Shes the best at spitzer toyota!!!!! Deff. Recommend her More

by suzanna_91
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Deana Hicks
Dec 02, 2021 -

Spitzer Toyota Monroeville responded

Thank you for taking the time to write this review. We are pleased to hear that Deana was able to provide an efficient and overall positive experience. Please come see us for any future needs. We hope to be of service to you again in the future. Best, Robert Thomasson, General Manager, (877) 735-3855

November 29, 2021

Rutul Shah was excellent! Very friendly and helpful. He was very knowledgeable and my wife and I really appreciate all his efforts to make this purchase work for us. We didn’t think we could afford a Hybri More

by Jeanhgma
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Rutul Shah
Dec 01, 2021 -

Spitzer Toyota Monroeville responded

We’re delighted to hear of your positive experience at our dealership! We always strive to provide the utmost in customer service and quality, and it makes us happy to know that you feel you experienced these values first hand. We hope you continue to choose us for all of your future automotive needs, and we hope to see you again soon. Until next time, have a great day! Best, Robert Thomasson, General Manager, (877) 735-3855

November 23, 2021

My agent James Thomas was very helpful in arranging as well as expediting my service. Everything was done as scheduled and was ready for my pickup. More

by dideclose
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jennine Bonifati
Nov 29, 2021 -

Spitzer Toyota Monroeville responded

Thank you for leaving us this great review! We are very happy to hear that we could be so helpful during your recent visit with us. We look forward to seeing you back again in the future. Take care! Best, Robert Thomasson, General Manager, (877) 735-3855

November 19, 2021

I had the opportunity to have Joe Thomas as my service agent. As always he was polite and professional and took care of my problem. To me he is a valuable asset to the Spitzer dealership.. More

by jmitchell8941
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Joe Thomas, Jennine Bonifati
Nov 19, 2021 -

jmitchell8941 responded

I mistakenly typed Mr, Thomas's first named in correctly. It should be James and not Joe.

November 17, 2021

James Thomas in service department always so polite and willing to help you in any way. Always makes you feel comfortable bringing car in. Very professional. More

by dschmitty1
Customer Service
Friendliness
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
James Thomas
Nov 19, 2021 -

Spitzer Toyota Monroeville responded

Thank you for taking the time to write this fantastic review! Our team works very hard to ensure each of our customers is 100% satisfied with the overall experience. We look forward to working with you again! Best, Robert Thomasson, General Manager, (877) 735-3855

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