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Spitzer Toyota Monroeville

Monroeville, PA

4.9
989 Reviews

4710 William Penn Highway

Monroeville, PA

15146

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Showing 989 reviews

March 02, 2022

great customer service from Carlos Malaspina when negotiating and ultimately picking up my new vehicle. My initial contact was with Doug Klenoshek by email and he to was exceptionally helpful in pro More

by billggraham
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ralph in Finance., Doug Klenoshek
March 01, 2022

Rutal Shuah was very knowledgeable when it came to the new vehicle. He made things easy to understand. He took his time to explain everything to you. He is very professional and courteous. More

by Bear
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jamie Benson, Rutul Shah
February 25, 2022

James Thomas is outstanding- great asset to the service team. Great experience, James is friendly, efficient an most helpful! More

by skellymb
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
James Thomas
February 22, 2022

My trip to the dealership was good. Mr. James Thomas was pleasant and helpful, as he always is. More

by jacindacohen
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
James Thomas
Feb 24, 2022 -

Spitzer Toyota Monroeville responded

Thank you for leaving us this great review! We are very happy to hear that we could be so helpful during your recent visit with us. We look forward to seeing you back again in the future. Take care! Best, Robert Thomasson, General Manager, (877) 735-3855

February 22, 2022

I was never aware of Spitzer until I reached out to every Toyota dealership in a 200-mile radius looking for a new car. With a flood of redundant emails, texts, and calls coming in from dozens of dealerships More

by supsonredprius22
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Kyle Hembree, Doug Klenoshek, Rutul Shah
Feb 24, 2022 -

Spitzer Toyota Monroeville responded

Thank you for your review and business as a customer. It is our goal to provide every one of our customers with the kind of excellent service you described and we're glad we achieved that. Once again, we appreciate your business and hope you'll keep in touch for your future car needs. Best, Robert Thomasson, General Manager, (877) 735-3855

February 19, 2022

DeanaHicks took great care of all the needs of my car. I loved driving my well maintained clean car out of the dealership. Quick, efficient service from friendly people. More

by Jb138
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Deana Hicks
Feb 23, 2022 -

Spitzer Toyota Monroeville responded

We're pleased to hear that our team took care of you and that everything went very smoothly. We hope to see you again in the future. Best, Robert Thomasson, General Manager, (877) 735-3855

February 09, 2022

Fast service great communication kept me up to date on what was going on with car More

by Debaker65
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Deana Hicks
Feb 11, 2022 -

Spitzer Toyota Monroeville responded

Thank you for your business and this review. I am happy to hear our team was able to serve you and demonstrate how we do business here. If there is anything we can assist you with in the future, please let us know. Best, Robert Thomasson, General Manager, (877) 735-3855

February 04, 2022

Deana Hicks has always shown her professionalism in dealing with customers. She has provided great deal about problems and the options available to you. I find her to be very approachable and considera More

by Eddie
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Deana Hicks
Feb 08, 2022 -

Spitzer Toyota Monroeville responded

Thank you so much for taking time out of your day to share your experience with everyone. We believe in attentive and professional customer service and we're glad that our team made such a great impression on you. Best, Robert Thomasson, General Manager, (877) 735-3855

February 03, 2022

Best car buying experience ever .. easy no hassle got a great deal on a prius , Matt Fuller is a great human 👍 everyone go to spitzer Toyota More

by Lunarshadow1976
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Matthew Fuller
Feb 07, 2022 -

Spitzer Toyota Monroeville responded

Thank you for sharing your feedback! It is very important to our dealership that we earn the trust of our guests by following through with our promises and providing hassle-free service. Best, Robert Thomasson, General Manager, (877) 735-3855

February 02, 2022

Every time I get my vehicle serviced at the dealership, my problems are addressed. I am almost always greeted by first name which shows that they value the customers that are coming to them. More

by SM
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
James Thomas
Feb 04, 2022 -

Spitzer Toyota Monroeville responded

It is important our customers feel completely confident with the customer service they received and it made us happy to read your review. If there are any other automotive needs we can assist you with, please don't hesitate to call us. Best, Robert Thomasson, General Manager, (877) 735-3855

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