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Spitzer Toyota Monroeville

Monroeville, PA

4.9
989 Reviews

4710 William Penn Highway

Monroeville, PA

15146

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Showing 989 reviews

October 19, 2022

The personnel at Spitzer Toyota Monroeville are always professional and helpful. On my recent visit, James Thomas was welcoming and efficient in addressing my car's service needs. I was completely satisfi More

by jly1057
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
James Thomas
Oct 20, 2022 -

Spitzer Toyota Monroeville responded

Thank you so much for your wonderful review! Providing quality and efficient service is so important to us, and we are glad that James's efforts could meet your satisfaction. It is our pleasure to serve you and your automotive needs in any way possible. Safe travels!

October 16, 2022

Charles Carter is a knowledgeable and helpful Service Advisor. He provides an important liaison between the customer and the technicians. More

by ed
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Charles Carter
Oct 18, 2022 -

Spitzer Toyota Monroeville responded

Ed, Thank you for leaving Charles this positive review! We are happy to hear that he could provide you with top-notch service. It is our pleasure to assist you in any way possible. We wish you safe travels and we hope that you continue to choose us for all of your future automotive needs!

October 14, 2022

Pleasant helpful car was a detailed beautiful yet when it was returned the inspection report was easy to understand and makes me feel comfortable knowing my car has been thoroughly checked out More

by GENE.SCARBERRY
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Amil Krueger
Oct 18, 2022 -

Spitzer Toyota Monroeville responded

Gene, Thank you so much for your wonderful review! Offering thorough and efficient service is so important to us, and we are glad that our team provided you with nothing less. It is our pleasure to serve you and your automotive needs in any way possible. Safe travels!

October 13, 2022

I have had both of my cars serviced at Spitzer for a couple years now. I have been particularly impressed by my interactions with Charles Carter, who has done a nice job of making sure the work got don More

by T
Recommend Dealer
Yes
Employees Worked With
Charles Carter
Oct 13, 2022 -

Spitzer Toyota Monroeville responded

Thank you so much for your wonderful review! We are honored that you continue to confide in us with your automotive needs, and we are so glad that Charles could provide you with the quality service that you deserve. It is our pleasure to assist you in any way possible. We wish you the safest of travels until we meet again!

October 13, 2022

I just had my 2017 Prius 3 serviced at 20000 miles. The oil change, filter, tire rotation & vehicle inspection took only 1 hour. The service writer was efficient & friendly & pricing was great. Durin More

by Ken Powell
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
David Bole. 5 Stars, Deana Hicks
Oct 13, 2022 -

Spitzer Toyota Monroeville responded

Ken, Thank you so much for your excellent review! Offering thorough and efficient service is so important to us, and we are glad that our team provided you with nothing less. It is our pleasure to assist you in any way possible. We look forward to continue providing you and your vehicle with our best care in your visits to come. Safe travels!

Oct 15, 2022 -

Ken Powell responded

Thanks for being there! By-the-way, what brand of motor oil does Spitzer use to change oil? Just curious. Thanks, Ken Powell

October 06, 2022

Deana Hicks and James are always soooooo nice and pleasant. Always very helpful and keeping me in-the-loop of what my vehicle needs. Comment: Usually after purchasing a vehicle from a dealership More

by JJ
Customer Service
Recommend Dealer
Yes
Employees Worked With
Deana Hicks and James, Deana Hicks
Oct 06, 2022 -

Spitzer Toyota Monroeville responded

JJ, Thank you so much for your excellent review! Offering thorough and efficient service is so important to us, and we are glad that Deana and James provided you with nothing less. It is our pleasure to serve you and your automotive needs in any way possible. Please drive safely, and do not hesitate to give us a call if there is ever anything more that we may help you with.

October 03, 2022

Everything was fantastic. Super easy to make the appointment, greeted immediately at the dealer, in and out in less than 1.5 hours. Charles Carter was friendly, knowledgeable More

by cerraprice
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Charles Carter
Oct 04, 2022 -

Spitzer Toyota Monroeville responded

Thank you so much for your positive review! Offering quality and efficient service is so important to us, and we are glad that Charles provided you with nothing less. It is our pleasure to serve you and your automotive needs in any way possible. Please drive safely, and do not hesitate to give us a call if there is ever anything more that we may help you with.

September 27, 2022

Rutul Shah made my purchase very pleasant & easy. Never felt pressured. I felt he had my best interest in mind, wasn’t pushy or aggressive. Highly recommend working with Rudy. More

by PensFan
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Kyle Hembree, Rutul Shah
Sep 28, 2022 -

Spitzer Toyota Monroeville responded

Thank you for leaving Rutul this positive review and recommendation! We are so glad that he could provide you with a smooth, top-notch experience. It is our pleasure to assist you in any way possible. Congratulations on your new vehicle!

September 26, 2022

Customer service and satisfaction is number one priority. An efficient and well managed department with highly personable employees. More

by nildam
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Charles Carter
Sep 27, 2022 -

Spitzer Toyota Monroeville responded

Thank you so much for your wonderful review! Offering quality and efficient service is so important to us, and we are glad that our team provided you with nothing less. It is our pleasure to serve you and your automotive needs in any way possible. Please drive safely, and do not hesitate to give us a call if there is ever anything more that we may help you with.

September 21, 2022

charles carter in service was awesome! ! an asset to Toyota Spitzer very helpful and friendly- thanks, charles More

by maberman
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Charles Carter
Sep 22, 2022 -

Spitzer Toyota Monroeville responded

Thank you for leaving Charles this 5-star review! He definitely is an asset to our team, and he will be honored to hear of your very kind words. Please do not hesitate to give us a call if there is ever anything more that he and the team may help you with!

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