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Spitzer Toyota Monroeville

Monroeville, PA

4.9
989 Reviews

4710 William Penn Highway

Monroeville, PA

15146

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Showing 989 reviews

December 09, 2022

The service department is excellent, professional, knowledgeable, fast, and reasonable. I've had our Highlander and Tundra there for various service items and very happy with each. James Thomas does More

by Pieent
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
James Thomas 5? service manager
Dec 09, 2022 -

Spitzer Toyota Monroeville responded

Thank you so much for your excellent review! We are honored that you continue to confide in us with your automotive needs, and we are so glad that James consistently takes great care of you. It is our pleasure to assist you in any way possible. Take care!

December 08, 2022

Alway get great, dependable, timely service. Deana Hicks in particular is friendly, trustworthy and efficient. I've been having my vehicles serviced at Spitzer since they opened in Monroeville More

by run4itrick
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Deana Hicks
Dec 09, 2022 -

Spitzer Toyota Monroeville responded

Thank you so much for your wonderful review! We are delighted that Deana consistently provides you with quality and efficient service. Our guests' satisfaction is our utmost priority. We look forward to continue providing you and your vehicles with our best care in your visits to come!

December 05, 2022

James Thomas always is welcoming and courteous. I know that my car will be efficiently serviced in a timely manner and his pleasant disposition and good communication skills are appreciated. More

by Jb138
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
James Thomas, Justin Costello
Dec 07, 2022 -

Spitzer Toyota Monroeville responded

Thank you for leaving James this positive review! Providing quality and efficient service is so important to us, and we are glad that his efforts could meet your satisfaction. We hope that you continue to choose us for all of your future automotive needs!

November 23, 2022

My service adviser, Deana Hicks could not have provided a better dealership service than the one I had most recently at Spitzer. I found her to be courteous, professional and absolutely spot on accurate with More

by ccmby
Recommend Dealer
Yes
Employees Worked With
Deana Hicks
Nov 23, 2022 -

Spitzer Toyota Monroeville responded

Thank you for leaving Deana this positive review and recommendation! We are so glad that she took great care of you throughout your visit, and she will be honored to hear of your very kind words. It is our pleasure to assist you in any way possible. We hope that you continue to choose us for all of your future automotive needs!

November 20, 2022

Charles Carter is always very helpful and friendly every time I drop off my Toyota for service. More

by mbeberle64
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Charles Carter
Nov 23, 2022 -

Spitzer Toyota Monroeville responded

Thank you so much for your positive review! We are delighted that Charles consistently provides you with the quality care that you so much deserve. It is our pleasure to serve you and your automotive needs in any way possible. We wish you the safest of travels until we meet again!

November 20, 2022

Deana Hicks is pleasant, efficient and cares about what she does. She, and the mechanics, are the reasons I always bring my car to Spitzer. More

by Mamoo15239
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Deana Hicks
Nov 23, 2022 -

Spitzer Toyota Monroeville responded

Thank you so much for your excellent review! Offering quality and efficient service is so important to us, and we are glad that Deana provided you with nothing less. It is an honor to have your confidence and loyalty. We look forward to continue providing you and your vehicle with our best care in your visits to come!

November 19, 2022

Very friendly David Boyle was very knowledgeable and help with my experience at Spitzer automotive. Thank you More

by ferg
Recommend Dealer
Yes
Employees Worked With
David Boyle
Nov 23, 2022 -

Spitzer Toyota Monroeville responded

Thank you so much for your wonderful review! We are so glad that David could provide you with top-notch service throughout your visit. It is our pleasure to assist you in any way possible. We hope to see you again the next time your vehicle is ready for service!

November 15, 2022

Spitzer Toyota has polite, enthusiastic, and knowledgeable staff. Rutul Shah was who helped us. It took almost 6 months, but Rutul (Rudy) kept us informed of any developments and when our new tr More

by Beau
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Kyle Hembree, Rutul Shah
Nov 16, 2022 -

Spitzer Toyota Monroeville responded

Thank you so much for your excellent review and recommendation! We greatly appreciate the opportunity to work with you, and we are so glad that Rutul took great care of you and made your experience with us top-notch. It is our pleasure to assist you in any way possible. We warmly congratulate you on your new vehicle- on behalf of the entire team!

November 15, 2022

Deanna Hicks is very good at customer relations and at explaining the service or solution that she is responsible and representing. More

by jurmannw
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Deana Hicks
Nov 16, 2022 -

Spitzer Toyota Monroeville responded

Thank you for leaving Deana this positive review! We are happy to hear that she could provide you with thorough and efficient service throughout your visit. It is our pleasure to serve you and your automotive needs in any way possible. Take care!

November 14, 2022

Knowledgeable, caring about the customer treat the customer with respect and point out all the features of the vehicle More

by mike1952liko
Sales Price Transparency
Recommend Dealer
Yes
Employees Worked With
Kyle Hembree, Amil Krueger, Rutul Shah
Nov 16, 2022 -

Spitzer Toyota Monroeville responded

Mike, Thank you for your 5-star rating! We are so glad that our team could provide you with top-notch service throughout your visit. It is our pleasure to assist you in any way possible. We hope for an opportunity to work with you again in the future!

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