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Spitzer Toyota Monroeville

Monroeville, PA

4.9
998 Reviews

4710 William Penn Highway

Monroeville, PA

15146

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Showing 998 reviews

July 25, 2023

Deana Hicks was very helpful at Spitzer Toyota in addressing my needs and answering my questions when I had them. Though this was a regular oil change visit, I was not approached with unnecessary rep More

by DP R U With Me
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Deana Hicks
Jul 25, 2023 -

Spitzer Toyota Monroeville responded

Thanks for sharing your thoughts about your experience with Spitzer Toyota Monroeville. We appreciate your business and hope to see you again soon!

July 24, 2023

The staff was friendly and made polite. They did NOT pressure me and made the purchase simple. More

by davidmccallister
Sales Price Transparency
Trade-in Experience
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Rutul Shah
Jul 25, 2023 -

Spitzer Toyota Monroeville responded

Thank you so much for your kind words, David, and for taking the time to leave us this wonderful feedback!

July 24, 2023

James Thomas makes having your vehicle worked on at Spitzers a very good experience! Nobody likes vehicle maintenance, but it definitely helps having someone like him helping you much better! More

by n12kem
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
James Thomas
Jul 25, 2023 -

Spitzer Toyota Monroeville responded

It's great to hear that you had such a positive experience. Our goal is to make sure everyone who walks through the door leaves happy. Thank you for choosing Spitzer Toyota Monroeville!

July 23, 2023

Excellent service as always. The Staff treats you with utmost respect. Thanks Deana, James and Charles More

by Bayo
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Deana Hicks
Jul 24, 2023 -

Spitzer Toyota Monroeville responded

Thank you for your business and this review. We're happy to hear our team was able to serve you and demonstrate our commitment to great service. If there is anything we can assist you with in the future, please let us know.

July 18, 2023

My experience with Spitzer Auto was good, except my car was tied up for about 3 weeks to get the problems corrected. The staff was professional and eventually did what needed to be done. The most contact I More

by d.rizzo
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Salesman Andy, Kyle Hembree
Jul 19, 2023 -

Spitzer Toyota Monroeville responded

Thank you! We appreciate your business and look forward to helping you with any questions or future vehicle needs. Thank you for choosing Spitzer Toyota Monroeville.

July 14, 2023

My vehicle was scheduled and the service was completed in a timely manner as always. More

by nlrp1117
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Richard Thomas
Jul 15, 2023 -

Spitzer Toyota Monroeville responded

Thank you for taking the time to share your thoughts on working with our team. We're glad to hear we delivered such a great experience!

July 14, 2023

Service is excellent. My representative Mr. Charles Carter, takes the time that is necessary to fully understand what I want and then suggests additional things I need. It More

by Rioja_roberto
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Charles Carter
Jul 15, 2023 -

Spitzer Toyota Monroeville responded

Thank you for taking the time to share your feedback with us. We work hard to make sure our guests have an exceptional experience. We will share your comments with Charles and our team, and we look forward to working with you again.

July 14, 2023

Deana Hicks is always so friendly and efficient. We talk about everything. The rest of the staff is also very warm. It feels like old friends! I completely trust Spitzer Toyota and would recommend More

by lynn zwiryk
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Deana Hicks
Jul 15, 2023 -

Spitzer Toyota Monroeville responded

Thank you so much for your excellent review! We are so glad that we had the opportunity to work with you, and we are thrilled that you found your experience with Deana here at Spitzer Toyota Monroeville to be a positive one. Please don't hesitate to reach out if you need anything else.

July 11, 2023

At Spitzer Toyota it was easy to make my appointment and very happy that they sent several reminders. The check in was easy, the technician came for my keys and asked if there was any other information he More

by Ginny McLeod
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Deana Hicks
Jul 12, 2023 -

Spitzer Toyota Monroeville responded

Thanks for sharing your thoughts about your experience with Spitzer Toyota Monroeville. We appreciate your business, Ginny, and hope to see you again soon!

July 07, 2023

James Thomas coordinated my service visit very efficiently with great customer service. His communication was excellent More

by jdinapoli
Recommend Dealer
Yes
Employees Worked With
Kyle Hembree
Jul 10, 2023 -

Spitzer Toyota Monroeville responded

Thank you for choosing Spitzer Toyota Monroeville. Your feedback and rating mean a lot to us. We're glad James was able to help, and we hope to see you again!

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