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Spitzer Toyota Monroeville

Monroeville, PA

4.9
989 Reviews

4710 William Penn Highway

Monroeville, PA

15146

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Showing 989 reviews

July 07, 2023

James Thomas coordinated my service visit very efficiently with great customer service. His communication was excellent More

by jdinapoli
Recommend Dealer
Yes
Employees Worked With
Kyle Hembree
Jul 10, 2023 -

Spitzer Toyota Monroeville responded

Thank you for choosing Spitzer Toyota Monroeville. Your feedback and rating mean a lot to us. We're glad James was able to help, and we hope to see you again!

July 04, 2023

I always take my RAV4 to Spitzer for service because of the customer service. Charles Carter took care of my RAV4 on my last visit in which I had to have a part ordered for a repair. He ordered the part an More

by fgol646653
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Charles Carter
Jul 05, 2023 -

Spitzer Toyota Monroeville responded

Thanks for sharing about your experience with Spitzer Toyota Monroeville. We appreciate your business and hope to see you again soon!

July 01, 2023

The rating isn’t for the dealership. It’s for Mr. Thomas. He was very kind, thoughtful, communicated well, and made sure I had what I needed. For as many times as I’ve needed to visit th More

by fairleyk
Service Price Transparency
Recommend Dealer
Yes
Employees Worked With
James Thomas
Jul 03, 2023 -

Spitzer Toyota Monroeville responded

Thank you, Fairley for your kind words for James Thomas! We appreciate your business and look forward to helping you with any questions or future vehicle needs. Thank you for choosing Spitzer Toyota Monroeville.

June 30, 2023

Have been a customer at Spitzer for over 40 years, Charles Carter is the latest example why their customer service has maintained such high standards over the years. More

by jdinapoli
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Charles Carter, Kyle Hembree
Jul 03, 2023 -

Spitzer Toyota Monroeville responded

Thank you for your business and this review. We're happy to hear that Charles and our team our team were able to serve you and demonstrate our commitment to great service. If there is anything we can assist you with in the future, please let us know.

June 29, 2023

James Thomas is always personable and helpful. A real pleasure to work with. He is very good to explain the service work recommended for your vehicle. More

by Jim
Service Price Transparency
Recommend Dealer
Yes
Employees Worked With
James Thomas
Jun 30, 2023 -

Spitzer Toyota Monroeville responded

Jim, It's great to hear that James was able to help you out. Our goal is to make sure everyone who walks through the door leaves happy. Thank you for choosing Spitzer Toyota Monroeville!

June 29, 2023

This is the first car I purchased from Spitzer. We had issues with the title but they took care of me. Josh Prittle is a very experienced and personable sales representative, also a very nice perso More

by boatman_88
Sales Price Transparency
Recommend Dealer
Yes
Employees Worked With
Josh Prittie
Jun 29, 2023 -

Spitzer Toyota Monroeville responded

Thank you for taking the time to leave us this 5-star rating! We are so glad that Josh took great care of you and made your experience with us an all-around success. It is our pleasure to assist you in any way possible. Congratulations on your new vehicle! Please do not hesitate to give us a call if there is ever anything more that we may help you with.

June 28, 2023

This is the 2nd car I have purchased from Spitzer, and I came back not only because of the brand, but because of the treatment I received at the dealership. In this case, Rutul Shah was thoroughly professio More

by johnaiellosr
Sales Price Transparency
Recommend Dealer
Yes
Employees Worked With
James, Charles are outstanding in service, Kyle Hembree, Deana Hicks, Rutul Shah
Jun 29, 2023 -

Spitzer Toyota Monroeville responded

Thank you so much for taking the time to share your feedback with us. We are delighted to learn about your positive experience and congratulations on your new car! If there is anything else we can do to assist you, John, please do not hesitate to let us know. We are always happy to help!

June 19, 2023

James Thomas is a very personable service coordinator. He makes sure I’m aware of any issues or concerns. He is prompt in getting me in and out on time. He always explains in fine detail about my service More

by Randy B
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
James Thomas - Service Dept. , Matthew Fuller
Jun 20, 2023 -

Spitzer Toyota Monroeville responded

Thank you, Randy, for your kind words for James and for this review! We appreciate your business and look forward to helping you with any questions or future vehicle needs. Thank you for choosing Spitzer Toyota Monroeville.

June 08, 2023

Had my RAV4 in for service this week and had a great experience thanks to the extra attention given by my service rep, James Thomas. More

by jaygeekray
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Deana Hicks
Jun 09, 2023 -

Spitzer Toyota Monroeville responded

Thank you for sharing your positive experience with us! We are happy to hear that James took great care of you and your Toyota RAV4. It is our pleasure to serve you. Please do not hesitate to give us a call if we may ever be of further assistance to you.

June 02, 2023

Always great service. Service team is friendly and attentive. Service team gets it right the first time. I have a Lexus 460GX but feel very comfortable having it servic More

by run4itrick
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Deana Hicks
Jun 06, 2023 -

Spitzer Toyota Monroeville responded

Thank you for your 5-star rating! We are happy to hear that our team consistently takes great care of you and your Lexus. Your safety and satisfaction are our utmost priorities. If there is ever anything more that we may help you with, please do not hesitate to give us a call!

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