Dealer Reviews
Cars for Sale
Dealer Log In
All Salespeople
Sales Department
Spitzer Toyota Monroeville
Monroeville, PA
0 Reviews
At Spitzer Toyota, we want you to feel at home when you venture onto our lot. Whether you’ve come to us for a new or used vehicle, service, or repairs, we work overtime to ensure that you have a pleasant experience. Unlike other dealerships, who focus on sales, we focus on customer service and satisfaction and take active steps to ensure that you have everything you need to thrive at our dealership. Locally owned and operated, we’re proudly run by an automotive family who has been in the business since 1904, no other dealership in Monroeville has more experience at satisfying customers than us
Read More
Hours
Sales/Showroom
Monday 9:00 AM - 7:00 PM
Tuesday 9:00 AM - 7:00 PM
Wednesday 9:00 AM - 7:00 PM
Thursday 9:00 AM - 7:00 PM
Friday 9:00 AM - 5:00 PM
Saturday 9:00 AM - 5:00 PM
Sunday Closed
Service
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 5:00 PM
Saturday 8:00 AM - 3:00 PM
Sunday Closed
Parts
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 5:00 PM
Saturday 8:00 AM - 3:00 PM
Sunday Closed
Filter Reviews by Keyword
By Type
Showing 1,306 reviews
January 03, 2012
Management does not honor previous committments! I was promised a vehicle to drive anytime my vehicle was in for service. Management changed and the promise was no longer kept. Many key employees aware promised a vehicle to drive anytime my vehicle was in for service. Management changed and the promise was no longer kept. Many key employees aware of this promise did nothing pressure new management to uphold the word of prior Spitzer management. I personally purchased more than 10 vehicles and was responsible for at least another 10 vehicle sales at Spizter. I was told several times by Spitzer General managers and Sales managers that "I was their best customer." New management turned their back on me! Now Spitzer lost their best customer ... all for a loaner vehicle! More
by run4itrick
Employees Worked With
Pat, Beverly, Josh, Bob K, New GM & Sales Manager (don't remember their names)
January 03, 2012
I greatly enjoyed the hassle free buying experience. It was nice to not feel pressured at any time during the process. The friendliness of all the employees was also way above what I expected. I have also was nice to not feel pressured at any time during the process. The friendliness of all the employees was also way above what I expected. I have also had service done on my vehicle and was very pleased with the staff and service. More
by emeryj
Employees Worked With
Pat Laughlin, Pat Laughlin
January 03, 2012
I went to the dealership wanting to look for a used vehicle and get out of my old one. All of the folks that I dealt with were very nice and friendly. They showed me everything that I needed to know ab vehicle and get out of my old one. All of the folks that I dealt with were very nice and friendly. They showed me everything that I needed to know about the used Rav4 and explained the process I was going to go through to take care of all of my questions and concerns. I was very pleased with the help that I received in getting out of my old vehicle and into my new one. I will definately refer this dealership and the employees that I dealt with. More
by aysha1234
January 03, 2012
Victor was very helpful and informative. I have recommended him to family and friends. He was an excellent sales associate. I am very happy with my truck recommended him to family and friends. He was an excellent sales associate. I am very happy with my truck More
by Brozeks
Employees Worked With
Victor yakin, Vic Yakin
January 03, 2012
Jamie was a great salesperson. He did not pressure you into buying just gave us the facts and left it up to us to ponder and decide if we wanted to buy. Naturally we bought off of him. Wish all salespeo into buying just gave us the facts and left it up to us to ponder and decide if we wanted to buy. Naturally we bought off of him. Wish all salespeople were like him. More
by nuney
December 30, 2011
Kelly, the sales person was good to work with, but not anyone else. I bought a certified 2010 tundra when it was raining one night. The next day I noticed a crack in the windshield I did not see when I pu anyone else. I bought a certified 2010 tundra when it was raining one night. The next day I noticed a crack in the windshield I did not see when I purchased it. When I went up there to get it fixed, the window repair person said it was fixed one time before and I could still see the crack in the windshield. The Used car sales manager would not replace it even though it was there before and the window repair person said it was. He is the prototypical used car salesman. Once it is off the lot, he does not care about what you have wrong with the vehicle even though they gave me the form that said nothing was wrong with the vehicle the night I bought the truck. I was also missing the antanna so I could not listen to the radio, and it took 3 weeks for one to arrive and when it came it, it did not fit. I am still waiting on an answer since Dec 19 about what I should do. More
by brianb55
Employees Worked With
Kelly
