Spitzer Toyota Monroeville

Sales process went very well. Pat Laughlin did a good job and the sale price was a compromise on both sides. The service end has not supported the sales end. On one occasion I asked Duck a question about my and the sale price was a compromise on both sides. The service end has not supported the sales end. On one occasion I asked Duck a question about my vehicle and his response was "that is the way it is supposed to be beforwe I even finished the question. The topper was last winter on a snowy morning, my right wiper quit working. I contacted Spitzer by phone or email, I really don't remember but never received a call back. Since I work in Robinson, I took the vehicle to Kenny Ross. My wiper blade was fixed and a call made to my office before I even got back there. The best part of this episode was a month later Bob Kilmeyer called inquiring about my service problem. I simply lol and explained that was over a month ago. The vehicle has not been back to Spitzer since. More

Both my wife and I found Wes to be very friendly, professional, and accommodating, always going above and beyond, and making us feel so welcome. He truly is an asset to Spitzer Toyota, and would high professional, and accommodating, always going above and beyond, and making us feel so welcome. He truly is an asset to Spitzer Toyota, and would highly recommend him to our friends and family. What a great job they do servicing too, very efficient. Hats off to all of you at Spitzer and for making our visits so pleasant. You are awesome! More

I have been very pleased with Spitzer Toyota. My experience began with my purchase of an Avalon with Pat Laughlin as the salesman. Pat was very attentive to my specific needs and was able to ident experience began with my purchase of an Avalon with Pat Laughlin as the salesman. Pat was very attentive to my specific needs and was able to identify an excellent vehicle that matched these needs. Pat was extremely knowledgable of the Toyota vehicles and was extremely professional in completing the purchase in an an efficient and timely fashion. I would highly recommend Pat Laughlin and Spitzer when a friend is interested in purchasing a car. More

the spitzer people are friendly, knowlegable and very helpful at answering my auto questions and easy to deal with when purchasing both my new and used vehicles. helpful at answering my auto questions and easy to deal with when purchasing both my new and used vehicles. More

I amde an appoointment. It was held. The work was done. I was called. I picked up my car. Nice, simple, efficient. What more can I expect? was called. I picked up my car. Nice, simple, efficient. What more can I expect? More

I called the Spitzer dealership after being notified by Pat Laughlin via the internet inquiries that I had made. He was very promptabout getting back to me, and we set up an apointment for me to come in. Pat Laughlin via the internet inquiries that I had made. He was very promptabout getting back to me, and we set up an apointment for me to come in. I was VERY pleased with the entire buying process at Spitzer, and Pat was wonderful and very knowledgable about the Camry. More

James was very friendly on the phone when I first called. I had gone to see him because other dealerships were not friendly and really didnt seam to care if they got my business. James was professional and I had gone to see him because other dealerships were not friendly and really didnt seam to care if they got my business. James was professional and was willing to work with me with no hassles or gimmick selling. More

Wednesday, December 28, 2011 I arrived home from a 5 week Wednesday, December 28, 2011 I arrived home from a 5 week stay in CA and found that I could not open my Prius with my "Smart Key". I desperately ne Wednesday, December 28, 2011 I arrived home from a 5 week stay in CA and found that I could not open my Prius with my "Smart Key". I desperately needed the car and did not remember that a key could be extracted from the fob to manually open the driver side door. When I telephoned Spitzer Toyota, Bob and Don? came to visit and fixed the problem personally. This was an unexpected delight, as I had many errands to run before December 31st for a party I was hosting. More

I purchased a Sequoia in this dealership and the customer service I received was completely above and beyond. I have been to the service department several times with other vehicles I own and company cars a service I received was completely above and beyond. I have been to the service department several times with other vehicles I own and company cars and found them to be very professionaland friendly. I always receive my vehicles back in a timely fashion as promised. This department is ran in a very professional and curtious manner. I would highly recommend this dealership to my family and friends. The dealership is always clean and attractive to visit. Mr. Killmeyer, Nestor and Dubyak are all top notch representatives and you should be proud to have them employed by you. Mr. Killmeyer tried to always say hello to his customers when he is not too busy. More