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Spitzer Toyota Monroeville

Monroeville, PA

4.9
990 Reviews

4710 William Penn Highway

Monroeville, PA

15146

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Showing 990 reviews

October 07, 2023

Deana Hicks is the most knowledgeable and courteous service person I have ever dealt with. She always goes above and beyond to make her customers happy. More

by dmsinopoli
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Deana Hicks
Oct 09, 2023 -

Spitzer Toyota Monroeville responded

Thanks for sharing your thoughts about your experience with Deana here at Spitzer Toyota Monroeville. We appreciate your business and hope to see you again soon!

October 03, 2023

The experience from sales to service was impeccable. ...all my questions were answered and then some I had not thought to ask. More

by Porge
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Dave Elvis Bole
Oct 03, 2023 -

Spitzer Toyota Monroeville responded

Thank you so much for your positive review! We are so glad that our team could provide you with 5-star service. If there is ever anything more that we may help you with, please do not hesitate to let us know!

September 30, 2023

Great service, but felt a bit like a dime a dozen on a Saturday. So busy and they were just trying to get everyone in and out. But the salesperson who sold it to me recognized me, and we had a nice chat. More

by taradb03
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Andy Shah
Oct 02, 2023 -

Spitzer Toyota Monroeville responded

Thank you for choosing Spitzer Toyota Monroeville. Your feedback and rating mean a lot to us. We're glad we were able to help, and we hope to see you again!

September 27, 2023

James Thomas in the service department took excellent care of me. While I had a coupon, they were running an even better oil change deal that he hooked me up with. Dropped car off at 4 pm the day before More

by BillW
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
James Thomas
Sep 28, 2023 -

Spitzer Toyota Monroeville responded

Providing thorough and efficient service is so important to us, and we are glad that James' efforts could meet your satisfaction. Thank you so much for the wonderful review. It is our pleasure to serve you and your automotive needs in any way possible. We look forward to your next service visit!

September 26, 2023

James Thomas was extremely helpful and made the experience very easy and smooth. I appreciated his help. More

by RMF
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Thomas, James
Sep 27, 2023 -

Spitzer Toyota Monroeville responded

Thanks for sharing about your experience with us! We thank you for confiding in our dealership with your automotive needs, and hope to continue serving you for years to come!

September 26, 2023

Whenever I come I deal with Charles Carter. He is a great example of what customer service should be. He’s knowledgeable and always pleasant eager to help and explain. More

by Hlnmtn
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Charles Carter
Sep 26, 2023 -

Spitzer Toyota Monroeville responded

We are so glad that Charles could provide you with the quality care that you deserve and we greatly appreciate you taking the time to leave us this wonderful review. Please do not hesitate to let us know if there is ever anything more that we may help you with!

September 26, 2023

To my disbelief, a RAV 4 was available for purchase. Rutut Shah reviewed all the bells and whistles of the RAV4 & allowed me to test drive the automobile. With his input, I was convinced the RAV 4 was t More

by pamartucci
Sales Price Transparency
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Taylor, Kyle Hembree, Rutul Shah
Sep 26, 2023 -

Spitzer Toyota Monroeville responded

We are so glad that Rutul took great care of you throughout your visit, and took the time to find the right vehicle for you. He will be honored to know that you deeply valued his assistance. Thank you so much for the great feedback. We hope for an opportunity to work with you again!

September 22, 2023

Quick and timely service. They are always a pleasure to work with. I will go back. More

by Danny
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
James Thomas
Sep 24, 2023 -

Spitzer Toyota Monroeville responded

Thank you for taking the time to share your thoughts on working with our team, Danny. We're glad to hear we delivered such a great experience!

September 19, 2023

Spitzer Toyota was able to find me what I was looking for (a new Tacoma with a manual transmission) where my local dealership couldn't. My salesman Matt Baum was knowledgeable of the vehicle and it's featur More

by vapor_trail
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Matt Baum
Sep 20, 2023 -

Spitzer Toyota Monroeville responded

Thank you so much for your wonderful review and recommendation! We are pleased that Matt and our team could be of assistance to you and get your automotive needs efficiently taken care of. It is our pleasure to serve you. Please do not hesitate to give us a call. Take care!

September 15, 2023

The technician repaired all of the problems that were listed and recommended a repair or replacement with some other issues. Deana Hicks checked with me after the completion of the work to make sure all More

by gregmunson16
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Deana Hicks
Sep 15, 2023 -

Spitzer Toyota Monroeville responded

Thank you for leaving Deana and the team this positive review! It is our pleasure to assist you in any way possible. Please do not hesitate to give us a call if you ever have any further questions or concerns. Safe travels!

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