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Spitzer Toyota Monroeville
Monroeville, PA
1,051 Reviews
At Spitzer Toyota, we want you to feel at home when you venture onto our lot. Whether you’ve come to us for a new or used vehicle, service, or repairs, we work overtime to ensure that you have a pleasant experience. Unlike other dealerships, who focus on sales, we focus on customer service and satisfaction and take active steps to ensure that you have everything you need to thrive at our dealership. Locally owned and operated, we’re proudly run by an automotive family who has been in the business since 1904, no other dealership in Monroeville has more experience at satisfying customers than us
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 7:00 PM
Tuesday 9:00 AM - 7:00 PM
Wednesday 9:00 AM - 7:00 PM
Thursday 9:00 AM - 7:00 PM
Friday 9:00 AM - 7:00 PM
Saturday 9:00 AM - 5:00 PM
Sunday Closed
Service
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 5:00 PM
Saturday 8:00 AM - 3:00 PM
Sunday Closed
Parts
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 5:00 PM
Saturday 8:00 AM - 3:00 PM
Sunday Closed
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Showing 1,051 reviews
January 03, 2012
I called the Spitzer dealership after being notified by Pat Laughlin via the internet inquiries that I had made. He was very promptabout getting back to me, and we set up an apointment for me to come in. Pat Laughlin via the internet inquiries that I had made. He was very promptabout getting back to me, and we set up an apointment for me to come in. I was VERY pleased with the entire buying process at Spitzer, and Pat was wonderful and very knowledgable about the Camry. More
by Maureen Fry
Employees Worked With
Pat Laughlin, Pat Laughlin
January 03, 2012
I purchased a used camry from spitzer and was treated with the same professionalism as if it was a new vehichle, from salesman . When a problem did arise it was taken care of as soon as it could by the s with the same professionalism as if it was a new vehichle, from salesman . When a problem did arise it was taken care of as soon as it could by the service department. I have personally recomended the dealership to my neigbor who purchased a yaris and my brother just purchased a Prius. In the future when ready to make a purchase i will return to this dealership. BJC More
by avon79
Employees Worked With
Salesman -service manager- parts department, Robert Killmeyer
January 03, 2012
I went to the dealership wanting to look for a used vehicle and get out of my old one. All of the folks that I dealt with were very nice and friendly. They showed me everything that I needed to know ab vehicle and get out of my old one. All of the folks that I dealt with were very nice and friendly. They showed me everything that I needed to know about the used Rav4 and explained the process I was going to go through to take care of all of my questions and concerns. I was very pleased with the help that I received in getting out of my old vehicle and into my new one. I will definately refer this dealership and the employees that I dealt with. More
by aysha1234
January 03, 2012
Answered all questions did not oversell. very friendly Answered all questions did not oversell. very friendly and courteous Support staff also very helpful in the financial portion of the transaction. Answered all questions did not oversell. very friendly and courteous Support staff also very helpful in the financial portion of the transaction. i have already reccommended this dealership , and salesman to others More
by may10
Employees Worked With
Pat L., Pat Laughlin
January 03, 2012
Victor was very helpful and informative. I have recommended him to family and friends. He was an excellent sales associate. I am very happy with my truck recommended him to family and friends. He was an excellent sales associate. I am very happy with my truck More
by Brozeks
Employees Worked With
Victor yakin, Vic Yakin
January 03, 2012
I found the SUV I had been searching for online at Spitzer, so I called up the dealership & told them about my trade and final numbers I was looking for... They then called me back a couple minutes l Spitzer, so I called up the dealership & told them about my trade and final numbers I was looking for... They then called me back a couple minutes later and said we had a deal....pending them evaluating my trade of course.... Then 2 days later, I made the hour and a half trip there and walked out a happy customer with my new vehicle an hour later. Wonderful car buying experience....& I'd buy there again. This was 2 years ago and my 4runners still great.... More
by Ering307
Employees Worked With
I forget
January 03, 2012
I purchased a new 2008 Scion XD from this dealer which included free car wash for the length of the original owner. I came prepared with my finances and was already pre-approved from Toyota Financial Ser included free car wash for the length of the original owner. I came prepared with my finances and was already pre-approved from Toyota Financial Services, so there wasn't a need to run my credit through again. I spend 2 1/2 hours waiting for them to just come back and say I was approved already. My interest rate was the market standard and so there was absolutely no reason to run it 8 times, consequently lowering my credit score even more. I WONDER WHY? Secondly, they told me that Toyota insisted that every consumer must buy into this anti-theft window embedded stretch that cost me over $300. Later, I found out that this type of security was offered in the 80's and it was a rip off . Lastly, I took my car in for a recall item, my one tire was low in air pressure. They wanted to fix the slow leak for $22.00, I said no that's Okay. When I received my car from service they couldn't or wouldn't put air in the tire. And needless to say, I never received a Free Car Wash from them no matter how many times I stopped by to get one, because theirs so call Car Wash was out of service. More
by pware724
Employees Worked With
Financial Loan Rep and Mark? the sale rep.
January 03, 2012
Salesperon Vic is way cool! Started our Holiday season Salesperon Vic is way cool! Started our Holiday season off just right. Made our car buying experience painless--thanks Vic! Would absolutely Salesperon Vic is way cool! Started our Holiday season off just right. Made our car buying experience painless--thanks Vic! Would absolutely recommend Vic to my friends and family. More
by Election
Employees Worked With
Vic Yakin, Vic Yakin
January 03, 2012
I have found Wes to be honest and sincere. He has helped my children with their first purchases of a used Toyota Corolla and a lease on a new Toyota Corolla. my children with their first purchases of a used Toyota Corolla and a lease on a new Toyota Corolla. More
by ccserv
Employees Worked With
Wes
January 03, 2012
I found my car online on the cars.com website and their description of the vehicle was very accurate and the price was fair. They said they couldn't do anything to change the price, but I guess that's how description of the vehicle was very accurate and the price was fair. They said they couldn't do anything to change the price, but I guess that's how it goes when you shop online. I would definitely recommend them to anyone shopping for a car. More
by febleo
