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Spitzer CDJR Mansfield

Ontario, OH

4.8
1,411 Reviews
The Spitzer Kia Chrysler story is a long one. We have been in the automotive industry for over a century, providing the best car-buying experience possible to drivers in the Mansfield area and all of Ohio. Spitzer Kia Chrysler is home to all of the best models offered by Kia, Chrysler, Dodge, Jeep and Ram. Our significant size ensures we offer all of the models our customers are looking for. Our Kia lineup includes popular models like the Optima, Sorento, Sportage and Soul. Customers in the market for something a little more rugged will enjoy taking the Ram 1500, Jeep Grand Cherokee or Jeep Wrangler for a test drive. Anyone looking for comfort and luxury will enjoy the confines of the iconic Chrysler 300. Spitzer Kia Chrysler has been providing the best customer service experience for over 100 years, and we will not be stopping anytime soon.
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1777 W 4th St

Ontario, OH

44906

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Showing 1,411 reviews

February 22, 2025

Tim and Kendra took excellent care of me as usual. I have a high degree of trust in Spitzer. Thanks for taking care of our Pacifica, Wrangler, and Subaru! More

by lauragustin
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Timothy Wolford
5.0
This rating includes all reviews, with more weight given to recent reviews.
Kendra Weaver
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : not sure who the mechanics are by name - but they are great!
February 22, 2025

They were all very nice ppl! I was even surprised when the inside looked as good as the outside More

by ALRAMSEY911
Sales Price Transparency
Trade-in Experience
Purchase Time
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Recommend Dealer
Yes
Employees Worked With
Luke?
February 22, 2025

Easiest car buying experience ever. Sales team was great and went over everything perfectly. Would highly recommend to anyone looking to purchase a vehicle. More

by JSCHNEID4864
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Tyler Hamm
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Parker Laws 5 Stars
February 22, 2025

Very good experience, all around. Will definitely be going back to spitzer dodge/ram/jeep More

by LORILRUSH
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Greg Gilliam
5.0
This rating includes all reviews, with more weight given to recent reviews.
Timothy Wolford
5.0
This rating includes all reviews, with more weight given to recent reviews.
Kendra Weaver
5.0
This rating includes all reviews, with more weight given to recent reviews.
February 21, 2025

Very one is very knowledgeable and genuinely cares for their customers. Great experience over all More

by KOZIMOR.RYAN
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Aric Studer
5.0
This rating includes all reviews, with more weight given to recent reviews.
Remington Thompson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 21, 2025 -

Spitzer CDJR Mansfield responded

Ryan, Thank you for your time and feedback. We are delighted to hear that our entire team was able to assist you with all your questions and concerns. If you may have any questions, feel free to contact us at dealership. We would love to help!

February 21, 2025

Nice car selection that I didn’t get to browse or look for a deal because I was hung up on the uncertainty when I would get my car back. They only look at one thing per diagnostic, now I got to pay anothe More

by lavouiaspann
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kendra Weaver
1.0
This rating includes all reviews, with more weight given to recent reviews.
February 19, 2025

Easy to schedule appt. Real polite people. Got in at my convenience. Upon arrival young lady checked me in and got my vehicle right into service. Nice waiting room with am More

by Mikeap510
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Megan Nothacker, Austin Mcgowan
Feb 21, 2025 -

Spitzer CDJR Mansfield responded

Mike, Thank you for your time to give feedback about our Service Department. We are so pleased to hear that your vehicle service experience with us was, hands down, second to none. We look forward to seeing you again when your vehicle is ready for its next service.

February 18, 2025

Alan worked with my mom and I. he was very nice and helpful throughout the whole process. Although for the rest of the dealership, they could be a little more helpful and less push More

by KEINATH.RILYNN
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Alan
Feb 21, 2025 -

Spitzer CDJR Mansfield responded

Keinath, Thank you for taking the time to write this review. We are thrilled to hear that Alan was able to assist you in finding a vehicle that was right for you and your family's lifestyle. Although you may have had some issues with the rest of the dealership we hope that you will return back to us. If you should have any questions or concerns, please call us at our dealership and ask for the Sales Manager. We would be happy to help!

February 17, 2025

Good work keep me updated and inform on problem and inform me if about the work More

by RAYMONDWALDRUP
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Greg Gilliam
5.0
This rating includes all reviews, with more weight given to recent reviews.
Timothy Wolford
5.0
This rating includes all reviews, with more weight given to recent reviews.
Kendra Weaver
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 18, 2025 -

Spitzer CDJR Mansfield responded

Thank you for taking the time to leave us this positive review! Your safety and satisfaction are our utmost priorities and we are glad that our team took great care of you and kept you well informed throughout the process. It is our pleasure to serve you and your automotive needs in any way possible. Please do not hesitate to give us a call if you ever have any further questions or concerns.

February 17, 2025

This is the third vehicle we have purchased at your dealership. Great customer service. Thank you More

by BARNRED66
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Alan Beran 5 stars
Feb 18, 2025 -

Spitzer CDJR Mansfield responded

Congratulations on your new vehicle! Your continued business means so much to us, and we are delighted that our team provided you with 5-star service. It is our pleasure to assist you in any way possible. Thank you and safe travels!

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