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Spitzer Kia of Mansfield

Ontario, OH

4.6
79 Reviews

1771 W 4th St

Ontario, OH

44906

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Showing 79 reviews

May 15, 2024

We had such a wonderful experience at Spitzer in Mansfield. We were very pleased with the the professionalism and the entire process. I highly recommend working with Anthony Mcqueen. He was so kind More

by ahouck75
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Tyler Hamm, Anthony Mcqueen
May 15, 2024 -

Spitzer Kia of Mansfield responded

Thank you so much for your amazing review! We are overjoyed that Anthony, Tyler, and the team provided you with the quality care that you deserve. Congratulations on your new purchase! We are delighted to know that you deeply value our service, and look forward to serving all of your automotive needs in the future!

May 11, 2024

Lemons, Buy a car here if you like putting in transmissions. Two trans in two years. Gotta love it. Says there's no manager on duty when called as well. More

by aferalkitten
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Colton
March 02, 2024

This is a review on Linda Briggs in service. I think she's excellent in the representation of Spitzer Kia of Mansfield. Just got my oil changed and tires rotated on my 2024 Kia Soul GT Line. Lin More

by ssmail8835
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Linda Briggs
Mar 05, 2024 -

Spitzer Kia of Mansfield responded

Thank you for taking the time to leave Linda this positive review and recommendation! We are honored to have had the opportunity to work with you. It is our pleasure to assist you in any way possible. Please do not hesitate to give us a call if there is ever anything more that we may help you with!

January 16, 2024

The Dealership/Service group is always ready and polite during my visit. No issues at all. I love the atmosphere and the quick work on the Kia. More

by bobmiracle2
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Linda
Jan 17, 2024 -

Spitzer Kia of Mansfield responded

Thank you for the positive feedback! Providing top-notch service is so important to us, and we are glad that our team's efforts could meet your satisfaction. Please contact us if anything!

January 03, 2024

Gwenyth Hall was very helpful and pleasant to interact with. She kept me updated when my car was being serviced and explained everything to me when needed. More

by Hayley
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Maria
Jan 09, 2024 -

Spitzer Kia of Mansfield responded

Hayley, Thank you for sharing the positive experience you had with Gwenyth! We are delighted to provide you with 5-star service. It is our pleasure to serve you and your automotive needs in any way possible. Until we meet again, safe travels!

July 07, 2023

Great experience shopping at Spitzer Kia in Mansfield, especially with Salesperson Ronald Stephan. I grew up watching the TV ads of Del Spitzer but never had the opportunity to buy there as I worked at an More

by Mark H.
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Ron Stephan
Jul 12, 2023 -

Spitzer Kia of Mansfield responded

Thank you for your positive review and recommendation, Mark! We are honored to have had the opportunity to work with you, and we are so glad that Ron could provide you with a 5-star experience. It is our pleasure to assist you in any way possible. We wish you safe travels! Please do not hesitate to give us a call if there is ever anything more that we may help you with.

June 15, 2023

Service department diagnosed and replaced my brake caliper on my Kia. As I went to change the brakes all the way around this weekend, I learn that the caliper never worked at all, the brake pads were More

by dlgst18
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Manager, Mike Gremmer
May 17, 2023

Gwenyth Hall was pleasant to deal with on my recent service visit. Customer driven and a true people person. Made sure all my needs were met and my next visit was scheduled. Good job all around! More

by Shepdawg
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
None
May 24, 2023 -

Spitzer Kia of Mansfield responded

Thank you for leaving Gwenyth this positive review! We are so glad that she could provide you with the quality care that you deserve. Our guests' satisfaction is our utmost priority. We hope that you continue to choose us for all of your future automotive needs!

April 05, 2023

We were searching all over the country to find the right 3/4 ton truck to fit our needs. We came across spitzer kia mansfield and they had the right truck for the right price. Kelly was our sales woman an More

by TimTurner
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Kelly
Apr 08, 2023 -

Spitzer Kia of Mansfield responded

Thank you so much for your positive review! We greatly appreciate the opportunity to work with you, and we are so glad that our team took great care of you and made your experience with us an all-around success. It is an honor to have earned your kind recommendation. Wishing you the warmest congratulations on your new vehicle- on behalf of the entire team!

January 06, 2023

Spitzer Kia Service Department does not honor maintenance contract if car purchased elsewhere. GREEDY CROOKS More

by ksnader1970
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Service Department
3
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