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Spitzer Kia Cleveland

Cleveland, OH

4.9
1,863 Reviews

3414 Brookpark Road

Cleveland, OH

44134

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Showing 1,863 reviews

April 05, 2024

My best experience, ever. Yunes was very knowledgeable and treated me with the utmost respect 🙏 More

by 2T
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Joseph in the service department , Jonathan Gemelas
Apr 08, 2024 -

Spitzer Kia Cleveland responded

We are honored that you took the time to visit us, and delighted that Yunes could provide you with a seamless, 5-star experience. We wish you the safest of travels!

April 04, 2024

Belinda Frost was absolutely wonderful, my experience was a home run at Kia.. She was a professional in every aspect of my appointment. I highly recommend the service department at Kia. More

by maryffeckanin
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Belinda Frost
Apr 04, 2024 -

Spitzer Kia Cleveland responded

It's great to know that Belinda had the opportunity to work with you, and made your overall experience hassle-free. We appreciate you taking the time to leave us this 5-star review and a great recommendation. Please do not hesitate to give us a call if anything!

March 27, 2024

Jeff Fraam and Martial were an absolute wonder to deal with. Highly recommend either of these great salesman! More

by Jeff.mangione
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Martial, Vincent Viscusi, Jeffrey Fraam, Belinda Frost
Mar 27, 2024 -

Spitzer Kia Cleveland responded

Thank you for leaving Jeff and Martial this 5-star rating! They will be honored to hear of your very kind words. Please do not hesitate to let us know if there is ever anything more that the team may help you with.

March 26, 2024

Zade Assad did a very good job helping me with the process of my purchase. He was very informative and patient with us. He made sure we were happy and comfortable with everything. I would definitely r More

by Israa
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Kim Boutell, Zade Assad
Mar 26, 2024 -

Spitzer Kia Cleveland responded

Thank you so much for your wonderful review! We are so glad that Zade could provide you with a smooth, pressure-free experience. Our guests' satisfaction is our utmost priority. We warmly congratulate you on your new vehicle- on behalf of the entire team!

March 24, 2024

My husband and I came in wanting to get the new EV9 and Louis and Christian were so amazing and helpful, they were extremely patient and stayed after hours to make sure we were happy and could leave with t More

by Tabatha5533
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Christian Negron, Luis Serrano
Mar 25, 2024 -

Spitzer Kia Cleveland responded

Congratulations on your new purchase! Luis and Christian greatly appreciates the opportunity to work with you! They will be honored to have earned your kind recommendation. Thank you so much for your positive review!

March 23, 2024

Car Salesman Jeff Spitzer Kia Brookpark, Parma did a great job sold me my second car More

by Richard
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Kim Boutell, Jeffrey Fraam, Tom Wolfe, Belinda Frost, Cory Brown
Mar 25, 2024 -

Spitzer Kia Cleveland responded

Hi Richard, It is an honor to hear of your very kind words, and thank you for your loyalty to our dealership! Congrats on your newest vehicle! Safe travels until we meet again.

March 22, 2024

Great customer service from Cindy. . Purchased a used vehicle and the transaction was seamless. She provided top stellar communication . More

by jjansseen1978
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Cindy Smith
Mar 22, 2024 -

Spitzer Kia Cleveland responded

Thank you so much for your positive review! We greatly appreciate the opportunity to work with you, and thrilled to know that Cindy provided you with top-notch service. It is our pleasure to assist you in any way possible. Wishing you the warmest congratulations on your new vehicle!

March 20, 2024

Good service clean and knowledgeable Belinda frost did a great job explaining everything going on with the car More

by rocks13to5084
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Belinda Frost
Mar 20, 2024 -

Spitzer Kia Cleveland responded

Thank you for sharing the positive experience you had with Belinda! We are so glad that she could provide you with top-notch service. We hope that you continue to choose us for all of your future automotive needs!

March 20, 2024

This was my first time financing a car & Caleb Caudill made it so easy he was a BIG help. He was very polite & also very professional. More

by Melaniebugg26
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Jonathan Gemelas, Caleb Caudill
Mar 20, 2024 -

Spitzer Kia Cleveland responded

Thank you so much for your positive review! It's a delight to know that Caleb could provide you with top-notch service. We warmly congratulate you on your new vehicle and we wish you the safest of travels until we meet again!

March 18, 2024

Michael Mansour was a great salesman. The dealer ship was a great buying experience. They made the buying process quick and easy. Thank you More

by Ben
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Jeremy Zabell, Michael Mansour
Mar 20, 2024 -

Spitzer Kia Cleveland responded

Ben, Thank you for your positive review and recommendation! We are thrilled that Michael could provide you with a 5-star experience. We greatly appreciate the opportunity to work with you. Wishing you the warmest congratulations on your new ride!

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