
Spitzer Kia Cleveland
Cleveland, OH
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This Spitzer Dealership and their staff went above and beyond for me to be able to make the purchase of my 2022 Seltos EX.Mr.Aziz kept me up to date on inventory and Paul Mlady made the transaction swift beyond for me to be able to make the purchase of my 2022 Seltos EX.Mr.Aziz kept me up to date on inventory and Paul Mlady made the transaction swift and smooth explaining everything along the way.Thanks again guys! Truly appreciate your commitment to your customers. More
The holiday spirit and magic came together when I was able to trade-in my prev Spitzer purchased Kia for a brand new one. Meeting George was the highlight of my week. Within 3 minutes of meeting we felt able to trade-in my prev Spitzer purchased Kia for a brand new one. Meeting George was the highlight of my week. Within 3 minutes of meeting we felt like we knew one another and George offered me just what I was looking for. I enjoyed my time with him and I made it a point to tell him I wanted to write a great review! Thanks for helping me keep the faith! More
My experience definitely had up’s and downs. To begin, I came to have a new mirror ordered for my car and was told it would be 3-4 weeks. I waited a month and called to find out the part had not been ordere came to have a new mirror ordered for my car and was told it would be 3-4 weeks. I waited a month and called to find out the part had not been ordered yet. I was once again told 3-4 weeks and waited a month and a half. I called again to find the part was ready and that they had just not called to let me know the part was ready, like they said they would. I then made an appointment to come in to have the mirror replaced. Upon arriving for my appointment I was told that the appointment wasn’t in the system. Obviously, upon hearing this I was a little upset; however Eddie was phenomenal and after hearing everything I had went through he was able to get me in to have my mirror replaced in a timely manner and was so kind and considerate. He made what could have been a terrible experience a great one. Thank you again Eddie for being so understanding! More
Location is excellent. Employee ( Eddie Greathouse ) very informative, dedicated to customers satisfaction, and in my opinion, a hard driven worker. informative, dedicated to customers satisfaction, and in my opinion, a hard driven worker. More
I purchased my Telluride this summer at seemingly the peak of the demand when they were impossible to get. The entire staff at Spitzer Kia was incredibly friendly, respectful, and responsive to me in gen peak of the demand when they were impossible to get. The entire staff at Spitzer Kia was incredibly friendly, respectful, and responsive to me in general as a customer - but there is only one reason I am happily owning and driving one and it’s thanks to the conscientiousness, thoughtfulness and tireless diligence of Larry Saydeh. He took time to listen to what I wanted, coach me through the limitations of what I could ultimately get and because he knew I was a serious buyer, he made me a top priority when a Telluride became available. It is because of him that I will be a happy Telling ride own and driver for the next 12 years! Larry’s kindness, enthusiasm, and customer centricity made my car buying experience a personal, professional and trustworthy one. On purchase day - Leo Torres was the sale associate who made the purchase experience fast, smooth, easy and fun. I appreciated his professionalism and concerned care in ensuring my purchase was successful. I very much appreciated Spitzer’a upfront approach to car sales and would recommend this dealership to anyone More