Spitzer Kia Cleveland

The holiday spirit and magic came together when I was able to trade-in my prev Spitzer purchased Kia for a brand new one. Meeting George was the highlight of my week. Within 3 minutes of meeting we felt able to trade-in my prev Spitzer purchased Kia for a brand new one. Meeting George was the highlight of my week. Within 3 minutes of meeting we felt like we knew one another and George offered me just what I was looking for. I enjoyed my time with him and I made it a point to tell him I wanted to write a great review! Thanks for helping me keep the faith! More

They have a Very helpful and pleasant staff. I got exactly what I needed in a short amount of time. exactly what I needed in a short amount of time. More

My experience definitely had up’s and downs. To begin, I came to have a new mirror ordered for my car and was told it would be 3-4 weeks. I waited a month and called to find out the part had not been ordere came to have a new mirror ordered for my car and was told it would be 3-4 weeks. I waited a month and called to find out the part had not been ordered yet. I was once again told 3-4 weeks and waited a month and a half. I called again to find the part was ready and that they had just not called to let me know the part was ready, like they said they would. I then made an appointment to come in to have the mirror replaced. Upon arriving for my appointment I was told that the appointment wasn’t in the system. Obviously, upon hearing this I was a little upset; however Eddie was phenomenal and after hearing everything I had went through he was able to get me in to have my mirror replaced in a timely manner and was so kind and considerate. He made what could have been a terrible experience a great one. Thank you again Eddie for being so understanding! More

You was very excellent and patient with used and done a good job and nice good job and nice More

Location is excellent. Employee ( Eddie Greathouse ) very informative, dedicated to customers satisfaction, and in my opinion, a hard driven worker. informative, dedicated to customers satisfaction, and in my opinion, a hard driven worker. More

I purchased my Telluride this summer at seemingly the peak of the demand when they were impossible to get. The entire staff at Spitzer Kia was incredibly friendly, respectful, and responsive to me in gen peak of the demand when they were impossible to get. The entire staff at Spitzer Kia was incredibly friendly, respectful, and responsive to me in general as a customer - but there is only one reason I am happily owning and driving one and it’s thanks to the conscientiousness, thoughtfulness and tireless diligence of Larry Saydeh. He took time to listen to what I wanted, coach me through the limitations of what I could ultimately get and because he knew I was a serious buyer, he made me a top priority when a Telluride became available. It is because of him that I will be a happy Telling ride own and driver for the next 12 years! Larry’s kindness, enthusiasm, and customer centricity made my car buying experience a personal, professional and trustworthy one. On purchase day - Leo Torres was the sale associate who made the purchase experience fast, smooth, easy and fun. I appreciated his professionalism and concerned care in ensuring my purchase was successful. I very much appreciated Spitzer’a upfront approach to car sales and would recommend this dealership to anyone More

Jeffery Fraam was a great sales person, helped with no pressure. Satisfied with my lease. pressure. Satisfied with my lease. More

Jacqueline Bernard was phenomenal, helpful, made sure everything was done correctly. Excellent addition to the dealership. everything was done correctly. Excellent addition to the dealership. More

You guys are a great dealership and always take good care of your customers and very friendly I tell all my friends and friends about you guys of your customers and very friendly I tell all my friends and friends about you guys More