
Spitzer Kia Cleveland
Cleveland, OH
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Michael Mansour was my salesperson and he was totally patient with me while I made my decisions. Answered all of my questions since I knew absolutely nothing about Kia. He totally helped me through the e patient with me while I made my decisions. Answered all of my questions since I knew absolutely nothing about Kia. He totally helped me through the entire process. He showed me all of the functions and features. He even connected my phone for me. Explained to me how service works. Showed me where the department was and set up a first appointment. I will definitely be asking for him when I get another car! More
Kia Spitzer was helpful in my purchase of a new Telluride especially Matthew Franckowiak who was knowledgeable about the car, answering all my questions. Thank you Matt for all your help. Mardell Boulton especially Matthew Franckowiak who was knowledgeable about the car, answering all my questions. Thank you Matt for all your help. Mardell Boulton More
Every time I have gone into this dealership from the very first time in 2020 I have been met with positive attitudes and understanding of what is needing to be with a high degree of acknowledgment. On th first time in 2020 I have been met with positive attitudes and understanding of what is needing to be with a high degree of acknowledgment. On this latest trip, I needed to have a few recall parts checked and possibly replace plus had an odd squeak from my front end checked out. Jacqueline was my service writer and was on her “A” game from the very beginning. Everything went smoothly and with a very low level of stress. Thank you Jacqueline for the positive experience and all the Technicians that may have worked on my car. You all deserve praise. More
Jacqueline Bernald was our service agent. She was kind, knowledgeable and professional. Our vehicle was ready in a decent amount of time. She was kind, knowledgeable and professional. Our vehicle was ready in a decent amount of time. More
George and the staff at Spitzer Kia Cleveland are the best to work with. I had plans to be somewhere so went in just to look. I test drove a car and fell in love with it. They knew I had somewhere to go best to work with. I had plans to be somewhere so went in just to look. I test drove a car and fell in love with it. They knew I had somewhere to go and in less than 2 hours I walked out with a new car. They really do work with you at this dealership. This is now my 4th car with them! More
George helped us - he was genuine and professional. We got the car we wanted and were out of there in a timely fashion. Good inventory compared to other dealers. We got the car we wanted and were out of there in a timely fashion. Good inventory compared to other dealers. More
From the moment I walked through the door,, everyone was very nice and courteous and responsive to all of my questions. I never felt any pressure. I purchased a car and the process was quick. They went very nice and courteous and responsive to all of my questions. I never felt any pressure. I purchased a car and the process was quick. They went over all areas of the car and then the dealership different departments More
I couldn't have been the easiest customer to deal with due to my prior debt and low credit score but, George woods was extremely helpful. You guys were quick and very helpful. due to my prior debt and low credit score but, George woods was extremely helpful. You guys were quick and very helpful. More