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Spitzer Kia Cleveland

Cleveland, OH

4.9
1,906 Reviews

3414 Brookpark Road

Cleveland, OH

44134

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Showing 1,906 reviews

March 07, 2023

Mary helped me find my ideal 2021 Soul! She was extremely patient, laid back and helpful and spent several hours showing me and test driving cars. Everyone at the dealer was friendly and pr More

by erichankinson
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Mary Hernandez
Mar 13, 2023 -

Spitzer Kia Cleveland responded

Thank you for taking the time to leave us this 5-star rating! We greatly appreciate the opportunity to work with you, and we are so glad that Mary took great care of you throughout your visit. Our guests' satisfaction is our utmost priority. Congratulations on your new 2021 Kia Soul!

March 05, 2023

When I took my Kia Sportage in for the anti theft software installation Melissa Meyers met me at once. We filled out the paper work & she escorted me to the waiting area. Where she gave me an estimat More

by Noreen
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Melissa Meyers
Mar 13, 2023 -

Spitzer Kia Cleveland responded

Noreen, Thank you for sharing the positive experience you had with Melissa! Offering thorough and efficient service is so important to us, and we are glad that she provided you with nothing less. It is our pleasure to serve you and your automotive needs in any way possible. Please do not hesitate to give us a call if there is ever anything more that we may help you with.

March 05, 2023

Fantastic sales person Stephen Donat. Stephen gave me his undivided attention, and was very prompt and attentive… More

by Ron Kornowski
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Stephen Donat
Mar 13, 2023 -

Spitzer Kia Cleveland responded

Ron, Thank you so much for your 5-star rating! We are delighted that Stephen could provide you with the quality care that you deserve. It is our pleasure to assist you in any way possible. We hope for an opportunity to work with you again!

March 04, 2023

Ms. Belinda is a star. She’s efficient, she caught something that the other rep had previously missed, and she is consistent. Just good old fashioned customer service and I’m here for it! More

by lisalpointer
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Michael Mansour
Mar 13, 2023 -

Spitzer Kia Cleveland responded

Thank you so much for your positive review! Offering thorough and efficient service is so important to us, and we are glad that Belinda provided you with nothing less. It is our pleasure to serve you and your automotive needs in any way possible. Please do not hesitate to give us a call if you ever have any further questions or concerns.

March 04, 2023

George the Salesman was very helpful and friendly. Was even available the next day after sale to answer questions I still had about the vehicle More

by c_s
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Vincent Viscusi, George R. Woods
Mar 13, 2023 -

Spitzer Kia Cleveland responded

Thank you for leaving George this positive review! We are so glad that he could provide you with top-notch service. It is our pleasure to assist you in any way possible. Congratulations on your new vehicle! Please do not hesitate to give us a call if there is ever anything more that we may help you with.

March 04, 2023

Great customer service. Never feel pressured. Always answers questions, the service department is the best.. More

by donnachapon
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Jacob Harrison
Mar 13, 2023 -

Spitzer Kia Cleveland responded

Donna, Thank you so much for your positive review! We are happy to hear that our team could consistently provide you with a smooth, pressure-free experience. It is our pleasure to serve you. Please do not hesitate to give us a call if there is ever anything more that we may help you with.

March 04, 2023

Went in to look at cars ended up purchasing. Christian is fantastic and very honest More

by Clazar
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Christian Negron
Mar 13, 2023 -

Spitzer Kia Cleveland responded

Congratulations on your new vehicle! We are honored that you took the time to visit us, and we are so glad that Christian took great care of you. It is our pleasure to assist you in any way possible. Thank you so much for your positive review!

March 03, 2023

Our Sales consultant Paul Mlady was GREAT! He was personable, professional and understanding. GREAT EXPERIENCE! More

by bradlav5966
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Vincent Viscusi, Paul Mlady
Mar 13, 2023 -

Spitzer Kia Cleveland responded

Thank you so much for your positive review! We are so glad that Paul could provide you with a top-notch experience. It is our pleasure to assist you in any way possible and we hope for an opportunity to work with you again.

March 02, 2023

Stephen Donat was my sales guy and he showed me nothing but respect and attention through it all! While training a new person! The atmosphere was great I recieved lots of information and every question I a More

by Fiction4321
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Stephen Donat
Mar 02, 2023 -

Spitzer Kia Cleveland responded

Thank you so much for your positive review and recommendation! Offering thorough and efficient service is so important to us, and we are glad that Stephen provided you with nothing less. It is our pleasure to assist you in any way possible. Please do not hesitate to give us ac all if there is ever anything more that he and the team may help you with!

March 02, 2023

It was a very quick process. In and out in a couple of hours. I was very happy with my experience with George, he’s a fabulous salesman, even though I was extremely tired and gru More

by melcoburn
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Jeremy Zabell, George R. Woods
Mar 02, 2023 -

Spitzer Kia Cleveland responded

Thank you so much for your excellent review! We greatly appreciate the opportunity to work with you, and we are so glad that George, Jeremy, and the team took great care of you and made your experience with us both smooth and successful. It is our pleasure to assist you in any way possible. We warmly congratulate you on your new vehicle- on behalf of the entire team!

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