Spitzer Kia Cleveland

Paul Mlady is an excellent individual to do business with as he was attentive and supportive throughout the sales process. Paul went above and beyond to ensure that I was satisfied! as he was attentive and supportive throughout the sales process. Paul went above and beyond to ensure that I was satisfied! More

Everyone is all so wonderful there. especially Mike Mansour he is my guy I go to. especially Mike Mansour he is my guy I go to. More

Jacob Harrison was awesome! He was courteous, attentive, and provided excellent customer service. He provided updates about my service and resolved a part issue quickly to get m He was courteous, attentive, and provided excellent customer service. He provided updates about my service and resolved a part issue quickly to get me back on the road. More

I came in to get an oil change on my 2019 Kia Sportage and left with a brand new Kia Sportage Hybrid! While Kimberly Boutell took care of my oil change and kept me abreast of its progress , I walked the s and left with a brand new Kia Sportage Hybrid! While Kimberly Boutell took care of my oil change and kept me abreast of its progress , I walked the showroom and was greeted by Caleb Caulill. Caleb helped me with my decision to trade in my car without pressure. He was knowledgeable and professional and delightful to work with. He made purchasing my new car easy and even came in on his day off to help me navigate all the new items on my car after it was inspected and approved for sale. He put in gas, set up my blue tooth, and helped me feel confident with all the new features. More

As always, my husband and I were met at the door each time we came into the dealership. Stephen was expecting us and offered beverage. You moved the coffee machine ,we had hot chocolate. It is now in the time we came into the dealership. Stephen was expecting us and offered beverage. You moved the coffee machine ,we had hot chocolate. It is now in the customer waiting area, better placement. Stephen was ready with many options of lease or purchase of a new car. Got the process rolling quickly and we went out to test drive the car before our drinks were cold. Stephen asked about our son Alan and and how he was enjoying his new car. The restroom was very clean. My husband and I were pleased we were able to drive off in the new car in a little over 2 hours from arriving. Financing went quickly with Michael Rosado. He introduced himself earlier and answered our questions. He and the manager were able to agree upon financing our downpayment with the credit cards I had so I did not have to go to the bank . I was surprised but pleased to have all the extra paperwork on a thumb drive. Save a tree or two!! More

Caleb Caudill was a pleasure to work with. He was knowledgeable and beyond helpful. He was professional and approachable. He was knowledgeable and beyond helpful. He was professional and approachable. More

Very fast and friendly dealership. Did not pressure and allowed us to look in peace. Did not pressure and allowed us to look in peace. More

Great experience from Caleb! unlike any other dealers around. They are a non commission sales staff which is why i think it made a big difference. Caleb took great care of me and unlike any other dealers around. They are a non commission sales staff which is why i think it made a big difference. Caleb took great care of me and made sure the vehicle had everything i wanted. He offered me drinks and food too! I’ll be here for all my new cars! More

I had a fantastic experience getting my Kia at Spitzer Kia West. Jayden Centifanti did a great job on updating me on the car service process and scheduling the appointment to see the car. He was really qu Kia West. Jayden Centifanti did a great job on updating me on the car service process and scheduling the appointment to see the car. He was really quick to respond to all my questions and calls, and I appreciate his time and patience. Maryisabel Hernandez was the one taking care of me in the office. She guided me through the whole process seamlessly and overall, was one of the most polite and product-knowlegeable sales people I've met for any occasion. I definitely recommend the dealership! More

I bought my first car from Spitzer and everyone there made the process very smooth and did a good job of explaining everything. made the process very smooth and did a good job of explaining everything. More