Dealer Reviews
Service Reviews
Cars for Sale
Dealer Log In
All Salespeople
Sales Department
Spitzer Kia Cleveland
Cleveland, OH
1,906 Reviews
This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Filter Reviews by Keyword
By Type
Showing 1,906 reviews
April 03, 2023
I worked with George and he was amazing. He helped me to get a great deal and worked with my budget and what I wanted in a car. Highly recommend this dealership! He helped me to get a great deal and worked with my budget and what I wanted in a car. Highly recommend this dealership! More
by Cloe’
Employees Worked With
Jeremy Zabell, George R. Woods, Caleb Caudill
April 02, 2023
Top rated. No pressure, delivered completely clean and sales individuals (Mate, Mel and Jeremy)made sure I obtained vehicle requested. Great atmosphere and pers No pressure, delivered completely clean and sales individuals (Mate, Mel and Jeremy)made sure I obtained vehicle requested. Great atmosphere and personnel is there to help. More
by Topcare27
Employees Worked With
Jeremy Zabell, Mel Curran, Mate Tamas
April 01, 2023
excellent service Have 6 years of service Belinda Frost gave me superior service.. The old saying (the best is yet come) well I just had it. Thank you Belinda Frost gave me superior service.. The old saying (the best is yet come) well I just had it. Thank you Belinda More
by kcezj
Employees Worked With
Belinda Frost
April 01, 2023
Ahmad Mohammad provided great customer service. He was attentive and answered all of our questions. He made the deal happen so that we were completely satisfied. We were pleasantly surprised to tak He was attentive and answered all of our questions. He made the deal happen so that we were completely satisfied. We were pleasantly surprised to take ownership of the vehicle the same day. The entire purchasing process was exceptional. Because of his courtesy and professionalism we would highly recommend Ahmad Mohammad and Spitzer Kia Cleveland. More
by kabjtb
Employees Worked With
Justin Cieslinski in the Parts Department, Vincent Viscusi, Jonathan Gemelas, Ahmad Mohammad, Sabrina Vinoski
March 31, 2023
Belinda Frost in the service department did an amazing job making sure I was taken care when I visited recently for my first oil change & standard maintenance check on my K-5. She was so friendly & profe job making sure I was taken care when I visited recently for my first oil change & standard maintenance check on my K-5. She was so friendly & professional and very thorough. Explained everything they were doing to my car & exactly what it would cost. Gave me a very much appreciated discount on a tire rotation. Hands down the best experience I’ve ever had at a dealerships service department! I will definitely be coming back to to Spitzer Kia West whenever I need my car serviced! More
by Greta
Employees Worked With
Belinda Frost
March 31, 2023
Awesome sales team ! Great service ! George is the best ! Have bought before before from here and definitely will buy again !!!A++++ Great service ! George is the best ! Have bought before before from here and definitely will buy again !!!A++++ More
by Rickzak1
Employees Worked With
George R. Woods, Mel Curran
March 31, 2023
Kia Spitzer has been our dealership for over 12 years. My husband and I have both leased and purchased our cars here. We feel we are treated like family when we walk through the doors. We have great respe My husband and I have both leased and purchased our cars here. We feel we are treated like family when we walk through the doors. We have great respect and trust in Freddie Mansour the manager who had been our salesman in the past. We felt confident in our new salesman George Woods this time. George was very knowledgeable and friendly. We felt at ease discussing our budget and our wish list. We have always felt confident in the service team when having our maintenance checkups done. More
by Sandy Kynerd
Employees Worked With
Freddy Mansour, George R. Woods, Michael Rosado
March 29, 2023
I bought my car there almost a year ago sales person was very nice and so was the financial advisor, they helped me secure a preowned vehicle I so desperately needed. I go the service dept for my routine oi very nice and so was the financial advisor, they helped me secure a preowned vehicle I so desperately needed. I go the service dept for my routine oil changes. I did have a disappoint with my last visit but all my concerns and disappointments were taken care of by Jacob Harrison. Due to a lapse in the moment customer service with my vehicle and a battery installation. I received a full refund that day. I was told not to worry and was continuously apologized to. I'm happy to say I would return to spitzer because they do care about their customers. Also melissa Myers was another great service advisor very respectful and helpful. More
by johannahp6
Employees Worked With
Melissa Myers, Jacob Harrison
