
Spitzer Kia Cleveland
Cleveland, OH
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I recently purchased my first car and my salesman, Caleb Caudill, was absolutely amazing to me. He has wonderful customer service and was very knowledgeable. He answered all of the questions I had and helpe Caudill, was absolutely amazing to me. He has wonderful customer service and was very knowledgeable. He answered all of the questions I had and helped lay out everything so I can understand much more. I was able to purchase my dream car and he treated me like I wasn't just giving him a deal like some salesmen do. More
Excellent customer service. Always very courteous and helpful. Very clean dealership as well. Always a pleasant experience Always very courteous and helpful. Very clean dealership as well. Always a pleasant experience More
James West took excellent care of me and my car. Very attentive. It took a little longer to fix my car but he made sure to check with me on the progress. Good guy! Very attentive. It took a little longer to fix my car but he made sure to check with me on the progress. Good guy! More
My rep is Steve Donat. I’m pleased with this man who goes the extra mile to make sure that I am still satisfied long after the sale of a new vehicle. I choose to bring my b I’m pleased with this man who goes the extra mile to make sure that I am still satisfied long after the sale of a new vehicle. I choose to bring my business here each time. And I asked for his boss so that I could hug him for being so good to me. I’m leasing again because I don’t drive very much. All of my vehicles have low mileage upon trade. Nice work. Keep it going! More
Belinda Frost provided great service. She knew her stuff and was very precise. I am concerned about the work enviorment they present tho. It comes across toxic and they have no shame in b She knew her stuff and was very precise. I am concerned about the work enviorment they present tho. It comes across toxic and they have no shame in back and forth among each other with customers. Just FYI. Not the individual's fault necessarily. Possibly just managment. More
George Wood is a good guy and professional. I appreciate that we develop a relationship in the process! I will buy another car with George I appreciate that we develop a relationship in the process! I will buy another car with George More
Good service at kia spitzer, thank you to the team! Kimberly Boutell was the one who takes care of me when I bring it in. Definitely recommend. Kimberly Boutell was the one who takes care of me when I bring it in. Definitely recommend. More
When I arrived formmy appointment Melissa greeted me by my name. Not a normal occurrence. She was aware of the purpose for the service call. I mentioned that I had an additional issue that the outside my name. Not a normal occurrence. She was aware of the purpose for the service call. I mentioned that I had an additional issue that the outside mirrors no longer folded in when locking the car. She fixed that right on the spot before I even got out of the car. The appointment was supposed to take awhile since a wiring harness was being replaced and she made sure that I had transportation available. She is a very pleasant person and goes out her way to make sure the customer is cared for. Her name is Melissa Myers More