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Spitzer Kia Cleveland

Cleveland, OH

4.9
1,907 Reviews

3414 Brookpark Road

Cleveland, OH

44134

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Showing 1,907 reviews

July 25, 2023

I recently purchased my first car and my salesman, Caleb Caudill, was absolutely amazing to me. He has wonderful customer service and was very knowledgeable. He answered all of the questions I had and helpe More

by daijahtorres
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Caleb Caudill
Jul 27, 2023 -

Spitzer Kia Cleveland responded

Daijah, Thank you so much for your wonderful review! We are honored to have been of assistance to you with your special purchase, and we are so glad that Caleb took great care of you. We warmly congratulate you on dream vehicle- on behalf of the entire team! If there is ever anything more that we may help you with, please do not hesitate to give us a call.

July 24, 2023

Excellent customer service. Always very courteous and helpful. Very clean dealership as well. Always a pleasant experience More

by Chloelane614
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Vincent Viscusi, Stephen Donat
Jul 27, 2023 -

Spitzer Kia Cleveland responded

Chloe, Thank you so much for your wonderful review! We are thrilled that our team could consistently provide you with a top-notch experience. It is our pleasure to assist you in any way possible. If there is ever anything more that we may help you with, please do not hesitate to give us a call.

July 23, 2023

James West took excellent care of me and my car. Very attentive. It took a little longer to fix my car but he made sure to check with me on the progress. Good guy! More

by Denise
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Belinda Frost
Jul 27, 2023 -

Spitzer Kia Cleveland responded

Denise, Thank you so much for your positive review! We are happy to hear that James took great care of you and your automotive needs and kept you informed throughout the process. It is our pleasure to assist you in any way possible and we hope that you do not hesitate to give us a call if you ever have any further questions or concerns.

July 22, 2023

My rep is Steve Donat. I’m pleased with this man who goes the extra mile to make sure that I am still satisfied long after the sale of a new vehicle. I choose to bring my b More

by Tashalynk2
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Vincent Viscusi, Mel Curran, Stephen Donat, Carmella Gullas
Jul 27, 2023 -

Spitzer Kia Cleveland responded

Thank you so much for your wonderful review! We are thrilled that Stephen and the team could provide you with top-notch service. Your satisfaction means so much to us. We warmly congratulate you on your new vehicle- on behalf of the entire team! Please do not hesitate to give us a call if there is ever anything more that we may help you with.

July 22, 2023

Belinda Frost provided great service. She knew her stuff and was very precise. I am concerned about the work enviorment they present tho. It comes across toxic and they have no shame in b More

by johnnyboy598
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Belinda Frost
July 19, 2023

George Wood is a good guy and professional. I appreciate that we develop a relationship in the process! I will buy another car with George More

by Nicholas Mays
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
George R. Woods
Jul 27, 2023 -

Spitzer Kia Cleveland responded

Nicholas, Thank you for leaving George this positive review! We are so glad that he took great care of you. He will be delighted to know how confident you are in his efforts. We wish you safe travels and we hope for an opportunity to work with you again!

July 18, 2023

Everybody was so healthful. Jayden was super excited the moment we bet! A super knowledgeable salemen! More

by sandlight101
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Vincent Viscusi, Jayden Centisanti
Jul 18, 2023 -

Spitzer Kia Cleveland responded

Thank you so much for your 5-star review! We are so glad that Jayden could be of assistance to you throughout your buying experience. Your satisfaction means so much to us. Please don't hesitate to give us a call if there is ever anything more that Jayden or the team may help you with!

July 18, 2023

Good service at kia spitzer, thank you to the team! Kimberly Boutell was the one who takes care of me when I bring it in. Definitely recommend. More

by huddabryant15
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kim Boutell
Jul 18, 2023 -

Spitzer Kia Cleveland responded

Thank you for leaving Kim and the team this positive review and recommendation! We are pleased that we could get you and your vehicle taken care of. We appreciate you confiding in our dealership with your automotive needs. Please feel free to give us a call if there is anything more that our team may help you with.

July 18, 2023

When I arrived formmy appointment Melissa greeted me by my name. Not a normal occurrence. She was aware of the purpose for the service call. I mentioned that I had an additional issue that the outside More

by Jim
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
MELISSA MYERS
Jul 18, 2023 -

Spitzer Kia Cleveland responded

Jim, Thank you for leaving Melissa this positive review and recommendation. We are overjoyed that she could put you at ease and ensure your experience was as seamless as possible. She will be honored to know how greatly you valued her assistance. Please drive safely, and do not hesitate to give us a call if there is ever anything more that Melissa or the team may help you with!

July 16, 2023

Christopher Halley took care of my car. Did an excellent job. Let me know when car was ready to be picked up. More

by emily.burdel
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Carmella Gullas
Jul 18, 2023 -

Spitzer Kia Cleveland responded

Emily, Thank you for sharing this 5-star review! We are pleased to know Christopher took great care of you and your automotive needs throughout your visit. It is our pleasure to serve you. Please be sure to give us a call if there is anything more that he or the team may help you with!

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