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Spitzer Kia Cleveland

Cleveland, OH

4.9
1,909 Reviews

3414 Brookpark Road

Cleveland, OH

44134

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Showing 1,909 reviews

September 22, 2023

Excellent dealership! Will be visiting Yunes Assad again for our next car. Very happy with the product, and very pleased with the service. Go vivit this dealership, they w More

by kmuhl
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Assad, Yunes, Luis Serrano
Sep 22, 2023 -

Spitzer Kia Cleveland responded

We thank you for your positive review and recommendation! We are so glad that Yunes provided you with the quality care that you deserve. They will be delighted to hear of your kind words. We hope for the opportunity to work with you again!

September 22, 2023

George Woods at Spitzer Kia is the man! He has served 3 generations in my family - my parents, me and my husband, and now my son. He is professional, kind, courteous, honest, and knowledgea More

by Laura Petitti
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Vincent Viscusi, George R. Woods
Sep 25, 2023 -

Spitzer Kia Cleveland responded

Hi Laura, Thank you for leaving George this excellent review! We are pleased to hear that he continues to take exceptional care of you and your family throughout your visits. It is our pleasure to assist you in any way possible. We look forward to the opportunity to work with you again!

September 21, 2023

I'm always satisfied with the service and how nice the staff is and I'm never waiting long More

by rayshondadarden
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kim Boutell, Tom Wolfe, Belinda Frost, MELISSA MYERS
Sep 22, 2023 -

Spitzer Kia Cleveland responded

Our team always strives to go above and beyond for our customers. Your satisfaction is our utmost priority. Thank you for this wonderful feedback. We wish you safe travels and we hope that you do not hesitate to let us know if there is ever anything more that we may help you with!

September 21, 2023

Dealership did a great job. Mate was my sales associate who answered all my questions and provided all the information I needed. We left to think about it and came back, worked More

by Albanduka92
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Mate Tamas
Sep 21, 2023 -

Spitzer Kia Cleveland responded

Thank you for sharing this amazing review and recommendation! Your kind words and satisfaction mean so much to us, and we are thrilled that Mate made your experience an overall success. We are so glad that we had the opportunity to work with you, and we congratulations on your new purchase!

September 21, 2023

James Martin has good customer service and follow up skills.. thank you for your services 🙂 More

by LM
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
James Martin
Sep 22, 2023 -

Spitzer Kia Cleveland responded

We are thrilled that James provided you with a 5-star experience! Thank you so much for your positive review and we hope that you do not hesitate to let us know if there is ever anything more that we may help you with. Safe travels!

September 20, 2023

Great customer service! I highly recommend working with Mary Hernandez. She was very straightforward, answered all questions and took the time to explain all the new technol More

by KimSL
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Vincent Viscusi, Mary Hernandez, Jayden Centisanti
Sep 21, 2023 -

Spitzer Kia Cleveland responded

Hi Kim, Thank you for leaving Mary this excellent review! We are so appreciative of the opportunity to work with you, and we are pleased that Mary could provide you with such great customer service that you deserve. Your satisfaction means so much to us. We look forward to your next visit!

September 20, 2023

Jeff is such a kind staff and very knowledgeable on many cars. He took care of all the issues before, during and after my purchase from the dealer. If you don't know about cars, find Jeff. If you know cars More

by choy
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Jeffrey Fraam
Sep 21, 2023 -

Spitzer Kia Cleveland responded

Thank you for giving Jeff this great feedback and recommendation! We're always happy to take care of all your automotive needs. We greatly appreciate the opportunity to work with you, and look forward to your future visit!

September 20, 2023

Small warranty repair Christopher Halley expedited service in professional efficient manner. Service Mgr Kim started process on Saturday phone call More

by flgctown
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Christopher Halley, Kim Boutell, Justin Cieslinski, Cory Brown
Sep 21, 2023 -

Spitzer Kia Cleveland responded

Thank you so much for your positive review! Christopher is happy to have provided you with a smooth and efficient experience. It is our pleasure to serve you and your automotive needs in any way possible. Please do not hesitate to give us a call if anything. Take care!

September 20, 2023

Michael Mansour helped with the process of buying a new car for my daughter. He is a great guy! I would recommend him anyday! I am a yes or no type of person I either want it or I dont. He understood what More

by Wengerexcavating
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Vincent Viscusi, Michael Mansour
Sep 21, 2023 -

Spitzer Kia Cleveland responded

Congratulations to your daughter on her new car! We're glad that Michael was apart of your car buying experience. Our guests' satisfaction is our utmost priority. Thank you for the wonderful feedback and kind recommendation. Please don't hesitate to call us if anything. Safe travels!

September 19, 2023

I appreciate Christopher Halley Service and he kept coming Back given me up date thanks More

by Grandma freda
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kim Boutell
Sep 19, 2023 -

Spitzer Kia Cleveland responded

We are so happy to hear that Christopher kept you updated through out your visit with us! It is our pleasure to serve you, and thank you for the wonderful feedback. Wishing you the safest of travels!

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