Spitzer Kia Cleveland

Excellent customer service. James Martin was a wonderful customer service agent who assisted me with exceptional customer service care James Martin was a wonderful customer service agent who assisted me with exceptional customer service care More

Christian Negron was very helpful when I came back to purchase the Kia Sportage. Between Mike and Christian I didn't have many questions at the end of my purchase. They went over every part of the car a purchase the Kia Sportage. Between Mike and Christian I didn't have many questions at the end of my purchase. They went over every part of the car and explained each tool that came with the car. More

I took my car for its first oil change Spitzer Kia staff was amazing. Milisa Myers was very helpful and friendly. Sandy Foose helped me schedule my next oil change. I have no worries or problem taking my ca was amazing. Milisa Myers was very helpful and friendly. Sandy Foose helped me schedule my next oil change. I have no worries or problem taking my car to Spitzer Kia West. And who ever vacuum my driver and passenger side carpet that was a surprise thank you. Keep up the good work you guys. More

This is the fourth car we have bought there I have never bought so many cars from one dealer so you can see how satisfied my wife and I have been with Spitzer West bought so many cars from one dealer so you can see how satisfied my wife and I have been with Spitzer West More

We had to purchase a basic car in a hurry. Chris helped us find the perfect fit with no high pressure sales or nonsense. He listened to what we wanted and then went out of his way to get th Chris helped us find the perfect fit with no high pressure sales or nonsense. He listened to what we wanted and then went out of his way to get the car for us. He is our favorite car salesman EVER. Thank you, Chris!! More

Jayden was a great salesman. He took over my sale when someone else couldn’t finish. When i mentioned any concerns, he was quick to address them with no hesitation. Very straight He took over my sale when someone else couldn’t finish. When i mentioned any concerns, he was quick to address them with no hesitation. Very straightforward and a pleasure to meet and work with. More

Service was prompt. They set up a rental car for me because my car needed several days to find and correct the issue. Melissa was friendly and courteous. Her only drawba They set up a rental car for me because my car needed several days to find and correct the issue. Melissa was friendly and courteous. Her only drawback is very slow at returning phone calls. Service Dept seemed very knowledgeable in diagnosing your concerns and relaying them to the technician. Overall very satisfied with the Service Dept. More

My husband and I had a great experience at Spitzer Kia with Mate. He answered all of our questions very honestly and was really easy to talk to, never making us feel pressured into choosing a vehicle. It with Mate. He answered all of our questions very honestly and was really easy to talk to, never making us feel pressured into choosing a vehicle. It was an overall quick and smooth process and we left with exactly what we were looking for. Thank you Mate and Spitzer Kia! More

Mary was absolutely wonderful. Upfront and honest with me the whole way through this process Upfront and honest with me the whole way through this process More

Overall , the dealership as a whole I do like. I was inappropriately charged in the service department’ for something that broke during an engine replacement. The Service Manager was able to see th I was inappropriately charged in the service department’ for something that broke during an engine replacement. The Service Manager was able to see the problem and issue me a refund. More