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Spitzer Kia Cleveland

Cleveland, OH

4.9
1,909 Reviews

3414 Brookpark Road

Cleveland, OH

44134

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Showing 1,909 reviews

October 03, 2023

Paul Mlady was very helpful and easy to work with. Very impressed and would recommend to others More

by Cgerberhome
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Jonathan Gemelas, Paul Mlady
Oct 03, 2023 -

Spitzer Kia Cleveland responded

Thank you for this great 5-star review! We are so glad that Paul and the team could provide you with top-notch service. It is our pleasure to assist you in any way possible. If there is ever anything more that we may help you with, please do not hesitate to give us a call!

October 01, 2023

Christopher Halley was very professional and helpful keeping me informed of the progress during my service visit. Everything went well. More

by 59petek
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kim Boutell, Tom Wolfe, Belinda Frost, MELISSA MYERS
Oct 02, 2023 -

Spitzer Kia Cleveland responded

Thank you for sharing the positive experience you had with Christopher! Offering thorough and efficient service is so important to us, and we are glad that he provided you with nothing less. It is our pleasure to serve you and your automotive needs in any way possible. Please do not hesitate to let us know if there anything more we can do!

September 30, 2023

Christian Negron was the best salesman. I have owned 5 Kia's and he has been the best of the 5...He will go out of his way to make things Good for you. THank you, Mary Beth More

by Duck1958
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Christian Negron, Michael Rosado
Oct 02, 2023 -

Spitzer Kia Cleveland responded

Thank you for taking the time to share this wonderful review, Mary! We are so glad that Christian could put you at ease and ensure that your experience was an overall success. We greatly appreciate your repeat business. Please drive safely!

September 28, 2023

Spitzer Kia is always great with my car, great service. Christopher Halley was very helpful and kept me informed during the whole process. He was very kind and helped me in and out of the car since I’m dis More

by donnahelf42
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Christopher Halley, Cody Husak
Sep 28, 2023 -

Spitzer Kia Cleveland responded

Thank you for taking the time to leave Christopher this wonderful review! We are so glad that he took great care of you and made your experience with us top-notch. He will be honored to know how confident you are in her efforts. We look forward to seeing you again!

September 27, 2023

Great customer service! Andrew was truthful from the start and got the deal done for the vehicle I wanted! More

by Kyle
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Andrew Mansour
Sep 27, 2023 -

Spitzer Kia Cleveland responded

Kyle, Thank you for leaving Andrew this excellent review! We are so appreciative of the opportunity to work with you, and we are pleased happy provide you with the A+ service that you deserve. Your satisfaction means so much to us. Until we meet again, take care!

September 26, 2023

The salesman, Paul Mlady, greeted me at the door, introduced himself, and was extremely helpful in my decision to buy the car. I was impressed with the friendliness of the staff that I met and the f More

by Tkornbau
Sales Price Transparency
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Jonathan Gemelas, Paul Mlady
Sep 26, 2023 -

Spitzer Kia Cleveland responded

Thank you for taking the time to share this excellent review! We are happy to hear that Paul took great care of you and ensured that your experience was an all-around success, especially after you drove a hour an a half. Your satisfaction and continued business mean so much to us. Please do not hesitate to give us a call if anything. Safe travels!

September 26, 2023

Christopher was great! Came in with a vision and he made it happen! Walked out with the car i wanted and it was super easy and quick. 1000% transparency and honesty. Highly More

by tayler hall
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Christopher Earnest
Sep 26, 2023 -

Spitzer Kia Cleveland responded

Hi Tayler, We are delighted that Christopher could be of valuable assistance to you and made your experience with us both smooth and successful. It is an honor to have earned your kind recommendation. Thank you for your positive review and we hope that you do not hesitate to let us know if there is ever anything more that we may help you with!

September 25, 2023

Melissa Myers’s at Kia Spitzer West is an outstanding asset for the company. I Paul Galek thinks she should get promoted due to her ability to get issues resolved! She has taken care of me in the past an More

by Paulgalek
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
MELISSA MYERS
Sep 25, 2023 -

Spitzer Kia Cleveland responded

Wow, Thank you so much for leaving Melissa this wonderful review! Melissa is a great assist to our dealership and we are proud you had a great encounter with her. Our guests' satisfaction is our utmost priority, and she will be honored to hear of your kind words. We look forward to continue serving you at Spitzer Kia. Safe travels!

September 25, 2023

Just got the new 2024 Kia Sportage of course I had to go and see George Wood he is a awesome very knowledgeable car guy. If you're in need of a new vehicle give him a call. More

by sharonarawls
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
George R. Woods
Sep 25, 2023 -

Spitzer Kia Cleveland responded

Congratulations on your new 2024 Kia! George will be delighted to know that you deeply valued his assistance. Thank you for your positive review and we hope that you do not hesitate to let us know if there is ever anything more that we may help you with!

September 24, 2023

Mate Tamas was my sales associate very easy to work with and very low pressure. He was kind, honest, respectful, answered all my questions, and was supportive through the whole process. He was also very p More

by Sunny725
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Jeremy Zabell, Mate Tamas, Luis Serrano
Sep 25, 2023 -

Spitzer Kia Cleveland responded

Thank you so much for your wonderful review and recommendation! Providing top-notch service is so important to us, and we are glad that Mate met your satisfaction. It is our pleasure to serve you and your automotive needs in any way possible. Congratulations on your new purchase. Please do not hesitate to give us a call if you ever have any further questions or concerns. Safe travels!

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