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Spitzer Kia Cleveland

Cleveland, OH

4.9
1,883 Reviews

3414 Brookpark Road

Cleveland, OH

44134

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Showing 1,883 reviews

September 20, 2023

Jeff is such a kind staff and very knowledgeable on many cars. He took care of all the issues before, during and after my purchase from the dealer. If you don't know about cars, find Jeff. If you know cars More

by choy
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Jeffrey Fraam
Sep 21, 2023 -

Spitzer Kia Cleveland responded

Thank you for giving Jeff this great feedback and recommendation! We're always happy to take care of all your automotive needs. We greatly appreciate the opportunity to work with you, and look forward to your future visit!

September 20, 2023

Small warranty repair Christopher Halley expedited service in professional efficient manner. Service Mgr Kim started process on Saturday phone call More

by flgctown
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Christopher Halley, Kim Boutell, Justin Cieslinski, Cory Brown
Sep 21, 2023 -

Spitzer Kia Cleveland responded

Thank you so much for your positive review! Christopher is happy to have provided you with a smooth and efficient experience. It is our pleasure to serve you and your automotive needs in any way possible. Please do not hesitate to give us a call if anything. Take care!

September 20, 2023

Michael Mansour helped with the process of buying a new car for my daughter. He is a great guy! I would recommend him anyday! I am a yes or no type of person I either want it or I dont. He understood what More

by Wengerexcavating
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Vincent Viscusi, Michael Mansour
Sep 21, 2023 -

Spitzer Kia Cleveland responded

Congratulations to your daughter on her new car! We're glad that Michael was apart of your car buying experience. Our guests' satisfaction is our utmost priority. Thank you for the wonderful feedback and kind recommendation. Please don't hesitate to call us if anything. Safe travels!

September 19, 2023

I appreciate Christopher Halley Service and he kept coming Back given me up date thanks More

by Grandma freda
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kim Boutell
Sep 19, 2023 -

Spitzer Kia Cleveland responded

We are so happy to hear that Christopher kept you updated through out your visit with us! It is our pleasure to serve you, and thank you for the wonderful feedback. Wishing you the safest of travels!

September 19, 2023

Great work! Quick response time and great salesmen in George and Paul. Keep it up. More

by Cade
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
George R. Woods, Paul Mlady
Sep 19, 2023 -

Spitzer Kia Cleveland responded

Thank you for sharing the positive experience you had with George and Paul! They greatly appreciate the opportunity to work with you. It is our pleasure to assist you in any way possible. We wish you safe travels. Please do not hesitate to let us know if there is ever anything more that he and the team may help you with!

September 18, 2023

Excellent courteous timely service was provided by Belinda Frost throughout the day service was provided More

by rroha
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Belinda Frost
Sep 18, 2023 -

rroha responded

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Sep 18, 2023 -

Spitzer Kia Cleveland responded

Thank you for for leaving Belinda this wonderful review! We are happy to provide you with a smooth and efficient experience. It is our pleasure to assist you in any way possible. We hope for an opportunity to work with you again!

September 18, 2023

Christopher Earnest was very helpful and attended to my wants and needs..I was very satisfied with the outcome. More

by angelswithwings05
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Christopher Earnest
Sep 18, 2023 -

Spitzer Kia Cleveland responded

Thank you so much for your wonderful review! We are so glad that Christopher and our team could provide you with a 5-star experience! Your satisfaction means so much to us and we hope for an opportunity to work with you again. Safe travels!

September 18, 2023

Christian Negron and Mary Hernandez were a huge help in getting me into a new 2023 Kia Sorento lease. They understood my budget constraints and worked to fine me just what I needed. And I love the idea of More

by magicgal50
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Mary Hernandez, Christian Negron
Sep 19, 2023 -

Spitzer Kia Cleveland responded

Thank you for taking the time to leave us this wonderful review! We are so glad that Christian and Mary provided you with the quality care that you deserve. Our guests' satisfaction is our utmost priority. Please do not hesitate to give us a call if you ever have any further questions or concerns!

September 17, 2023

It was a great experience! ! Mr. Paul M. made me feel comfortable with no pressure to buy made it easy to make a clear decision. I am so happy to be apart of the Spitzer Kia Fam More

by jasmineg
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Paul Mlady
Sep 18, 2023 -

Spitzer Kia Cleveland responded

Thank you for taking the time to share this excellent review! We are happy to hear that Paul took great care of you and ensured that your experience was an all-around success. Your satisfaction and continued business mean so much to us. Please do not hesitate to reach back out to us!

September 17, 2023

The salesman Andrew Mansour was great. Very informative and very honest. Appreciate his service. I will recommend him to anyone who's in need More

by bwood380
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Andrew Mansour
Sep 18, 2023 -

Spitzer Kia Cleveland responded

Thank you for leaving Andrew this wonderful review! They will be delighted to hear of your very kind words! We greatly appreciate the opportunity to work with you, and look forward to your next service appointment!

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