Back

Spitzer Kia Cleveland

Cleveland, OH

4.9
1,883 Reviews

3414 Brookpark Road

Cleveland, OH

44134

Directions

By Type

Showing 1,883 reviews

September 26, 2023

The salesman, Paul Mlady, greeted me at the door, introduced himself, and was extremely helpful in my decision to buy the car. I was impressed with the friendliness of the staff that I met and the f More

by Tkornbau
Sales Price Transparency
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Jonathan Gemelas, Paul Mlady
Sep 26, 2023 -

Spitzer Kia Cleveland responded

Thank you for taking the time to share this excellent review! We are happy to hear that Paul took great care of you and ensured that your experience was an all-around success, especially after you drove a hour an a half. Your satisfaction and continued business mean so much to us. Please do not hesitate to give us a call if anything. Safe travels!

September 25, 2023

Melissa Myers’s at Kia Spitzer West is an outstanding asset for the company. I Paul Galek thinks she should get promoted due to her ability to get issues resolved! She has taken care of me in the past an More

by Paulgalek
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
MELISSA MYERS
Sep 25, 2023 -

Spitzer Kia Cleveland responded

Wow, Thank you so much for leaving Melissa this wonderful review! Melissa is a great assist to our dealership and we are proud you had a great encounter with her. Our guests' satisfaction is our utmost priority, and she will be honored to hear of your kind words. We look forward to continue serving you at Spitzer Kia. Safe travels!

September 25, 2023

Just got the new 2024 Kia Sportage of course I had to go and see George Wood he is a awesome very knowledgeable car guy. If you're in need of a new vehicle give him a call. More

by sharonarawls
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
George R. Woods
Sep 25, 2023 -

Spitzer Kia Cleveland responded

Congratulations on your new 2024 Kia! George will be delighted to know that you deeply valued his assistance. Thank you for your positive review and we hope that you do not hesitate to let us know if there is ever anything more that we may help you with!

September 24, 2023

Mate Tamas was my sales associate very easy to work with and very low pressure. He was kind, honest, respectful, answered all my questions, and was supportive through the whole process. He was also very p More

by Sunny725
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Jeremy Zabell, Mate Tamas, Luis Serrano
Sep 25, 2023 -

Spitzer Kia Cleveland responded

Thank you so much for your wonderful review and recommendation! Providing top-notch service is so important to us, and we are glad that Mate met your satisfaction. It is our pleasure to serve you and your automotive needs in any way possible. Congratulations on your new purchase. Please do not hesitate to give us a call if you ever have any further questions or concerns. Safe travels!

September 22, 2023

Excellent dealership! Will be visiting Yunes Assad again for our next car. Very happy with the product, and very pleased with the service. Go vivit this dealership, they w More

by kmuhl
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Assad, Yunes, Luis Serrano
Sep 22, 2023 -

Spitzer Kia Cleveland responded

We thank you for your positive review and recommendation! We are so glad that Yunes provided you with the quality care that you deserve. They will be delighted to hear of your kind words. We hope for the opportunity to work with you again!

September 22, 2023

George Woods at Spitzer Kia is the man! He has served 3 generations in my family - my parents, me and my husband, and now my son. He is professional, kind, courteous, honest, and knowledgea More

by Laura Petitti
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Vincent Viscusi, George R. Woods
Sep 25, 2023 -

Spitzer Kia Cleveland responded

Hi Laura, Thank you for leaving George this excellent review! We are pleased to hear that he continues to take exceptional care of you and your family throughout your visits. It is our pleasure to assist you in any way possible. We look forward to the opportunity to work with you again!

September 21, 2023

Dealership did a great job. Mate was my sales associate who answered all my questions and provided all the information I needed. We left to think about it and came back, worked More

by Albanduka92
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Mate Tamas
Sep 21, 2023 -

Spitzer Kia Cleveland responded

Thank you for sharing this amazing review and recommendation! Your kind words and satisfaction mean so much to us, and we are thrilled that Mate made your experience an overall success. We are so glad that we had the opportunity to work with you, and we congratulations on your new purchase!

September 21, 2023

James Martin has good customer service and follow up skills.. thank you for your services 🙂 More

by LM
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
James Martin
Sep 22, 2023 -

Spitzer Kia Cleveland responded

We are thrilled that James provided you with a 5-star experience! Thank you so much for your positive review and we hope that you do not hesitate to let us know if there is ever anything more that we may help you with. Safe travels!

September 21, 2023

I'm always satisfied with the service and how nice the staff is and I'm never waiting long More

by rayshondadarden
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kim Boutell, Tom Wolfe, Belinda Frost, MELISSA MYERS
Sep 22, 2023 -

Spitzer Kia Cleveland responded

Our team always strives to go above and beyond for our customers. Your satisfaction is our utmost priority. Thank you for this wonderful feedback. We wish you safe travels and we hope that you do not hesitate to let us know if there is ever anything more that we may help you with!

September 20, 2023

Great customer service! I highly recommend working with Mary Hernandez. She was very straightforward, answered all questions and took the time to explain all the new technol More

by KimSL
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Vincent Viscusi, Mary Hernandez, Jayden Centisanti
Sep 21, 2023 -

Spitzer Kia Cleveland responded

Hi Kim, Thank you for leaving Mary this excellent review! We are so appreciative of the opportunity to work with you, and we are pleased that Mary could provide you with such great customer service that you deserve. Your satisfaction means so much to us. We look forward to your next visit!

...
28
...