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Spitzer Kia Cleveland

Cleveland, OH

4.9
1,906 Reviews

3414 Brookpark Road

Cleveland, OH

44134

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Showing 1,906 reviews

November 30, 2023

Belinda Frost was my contact in the service department for this visit. She was very knowledgeable and helpful from start to finish! Thanks again, Bill More

by Bill
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Belinda Frost
Dec 01, 2023 -

Spitzer Kia Cleveland responded

Thank you so much for your positive review, Bill! We are so glad that Belinda got your automotive needs taken care of- quickly and efficiently. It is our pleasure to serve you. If there is ever anything more that we may help you with, please do not hesitate to let us know!

November 30, 2023

Stephan Donat met me at the door and was very professional and supportive until we left with our new car. Stephen ensured I was comfortable and understood all the features of the dealership and t More

by kitzmiller27kr
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Stephen Donat, Michael Rosado
Dec 01, 2023 -

Spitzer Kia Cleveland responded

Thank you for your wonderful feedback! We are honored to have had the opportunity to work with you, and we are so glad that Stephan took great care of you and made your experience with us an all-around success. It is our pleasure to assist you in any way possible. Wishing you the warmest congratulations on your new vehicle!

November 29, 2023

The whole dealership is just awesome. They all go above and beyond to take care of their clients More

by Merlin
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Jonathan Gemelas, George R. Woods
Nov 29, 2023 -

Spitzer Kia Cleveland responded

We appreciate your time and feedback! We are glad that our team could provide you with top-notch service throughout your visit. It is our pleasure to serve you and your automotive needs in any way possible. Please do not hesitate to give us a call if you have any further questions or concerns.

November 28, 2023

I had a great experience with spitzer Kia. Caleb was wonderful and was so helpful and accommodating in many ways. I would recommend this dealership to family and friends. More

by ambecker36
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Sandy Foose and Jim Foose , Jeremy Zabell, Caleb Caudill
Nov 29, 2023 -

Spitzer Kia Cleveland responded

We are so glad that Caleb could be of assistance to you, and greatly appreciate you taking the time to leave him this 5-star review! It is our pleasure to serve you and your automotive needs in any way possible. Please do not hesitate to give us a call if we may ever be of further service to you in the future!

November 28, 2023

I had a wonderful experience at Spitzer Kia West. I worked with Yunes Assad who listened to what I wanted and made it happen. Everyone at the dealership was friendly and helpful. Yunes took the ti More

by muse45
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Yunes Assad, Vincent Viscusi
Nov 29, 2023 -

Spitzer Kia Cleveland responded

Thank you for sharing this 5-star review! We are pleased that Yunes and the team could be of great assistance to you and your wife throughout your visit. It is our pleasure to serve you. Please be sure to give us a call if there is anything more that we may help you with in the future!

November 27, 2023

The only KIA DEALERSHIP in Northeast Ohio we go to. A+Customer Service and The Staff Amazing! I’m a long time loyal customer. More

by Y.Billups
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Youseff Albeik
Nov 28, 2023 -

Spitzer Kia Cleveland responded

Thank you for the positive review! It is our pleasure to serve you in any way possible. Please drive safely, and do not hesitate to let us know how we may be of further assistance to you in the future!

November 27, 2023

Belinda Frost in the service department is the best! Friendly, efficient and thorough - she made our service appointment a quick and easy process. More

by jdesvari125
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Belinda Frost
Nov 28, 2023 -

Spitzer Kia Cleveland responded

Thank you for your positive review! We are happy to hear that Belinda could provide you with a smooth and efficient experience. It is our pleasure to serve you and we hope that you continue to choose us for all of your future automotive needs!

November 24, 2023

Christopher Ernest did his job professionally. He explained all details of the service of my vehicle, confirmed the service with video, which helped me to understand the procedure. I was abke t I More

by suzanna111979
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Christopher Halley
Nov 28, 2023 -

Spitzer Kia Cleveland responded

Suzanna, Thank you for taking the time to share this wonderful review. We are so glad that Christopher could put you at ease and ensure that your experience was an overall success. Please drive safely, and do not hesitate to give us a call if anything!

November 23, 2023

Great and friendly service! Car was ready when expected. I would recommend there service department More

by jzev
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Christopher Halley
Nov 28, 2023 -

Spitzer Kia Cleveland responded

We are delighted that our team could provide you with a 5-star experience. It is our pleasure to serve you. Thank you so much for your wonderful review! We hope for an opportunity to work with you again.

November 20, 2023

Cleveland Spitzer Kia is always customer service oriented. Everyone is very friendly and knowledgeable and helpful. They bend over backwards to meet all my expectations. More

by canslerrose
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Stephen Donat stopped by to make sure that I was being well taken care of. , MELISSA MYERS
Nov 21, 2023 -

Spitzer Kia Cleveland responded

Thank you so much for your positive review! We are happy to provide you with 5-star service. Our guests' satisfaction is our utmost priority and we hope for an opportunity to work with you again!

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