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Spitzer Kia Cleveland

Cleveland, OH

4.9
1,906 Reviews

3414 Brookpark Road

Cleveland, OH

44134

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Showing 1,906 reviews

December 18, 2023

I purchased a Kia Stinger from Spitzer Kia West in Cleveland, OH. Junes Assad was my Sales Assistant. He was excellent, helping me learn the features of the vehicle and expediting the insurance and sa More

by frank.klukaszewski
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Junes Assad, Jeremy Zabell
Dec 18, 2023 -

Spitzer Kia Cleveland responded

Frank, Thank you for taking the time to leave this amazing review! We greatly appreciate the opportunity to work with you, and honored to hear of your kind words. We wish you the warmest congratulations on your new Kia- on behalf of the entire team!

December 18, 2023

I was very pleased with the service I received. James Martin gave me the best advice about my vehicle. He got me in and out close to the time he quoted. I was happy! More

by stiney2984
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Zade Assad
Dec 18, 2023 -

Spitzer Kia Cleveland responded

Thank you for your 5-star rating! Providing top-notch service is so important to us, and we are glad that James' efforts could meet your satisfaction. Please do not hesitate to let us know if there is ever anything more that we may help you with.

December 17, 2023

The dealership was clean staff was very friendly and helpful. The water and snacks available is a nice touch. George and Belinda were great to work with. More

by Islandgirl
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
George R. Woods, Belinda Frost
Dec 18, 2023 -

Spitzer Kia Cleveland responded

We are so glad that George and Belinda could be of assistance to you! We greatly appreciate you taking the time to leave this positive review! Please do not hesitate to give us a call if there is ever anything more that the team may help you with.

December 15, 2023

Sales rep Saaid, Mike and John were very helpful kind and friendly. They took really good care of me and my brother! 10 out of 10 service More

by Henrywalks1
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Saaid Ahmad , Jonathan Gemelas, Michael Rosado
Dec 18, 2023 -

Spitzer Kia Cleveland responded

Henry, Thank you for sharing your positive experience with John and Mike! We are here to be both helpful and informative throughout your visit. It is our pleasure to assist you in any way possible. If there is ever anything more that we may help you with, please do not hesitate to let us know.

December 14, 2023

Zade Assad did an excellent job of helping us through the purchase process. He made a stressful decision enjoyable. He was very knowledgeable and kept the process moving. More

by jamast
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Jeremy Zabell, Zade Assad
Dec 14, 2023 -

Spitzer Kia Cleveland responded

We greatly appreciate your 5-star rating and happy to hear that Zade provided you with top-notch service throughout your visit. Our guests' satisfaction is our utmost priority. If there is ever anything more that we may help you with, please do not hesitate to let us know.

December 14, 2023

Efficient and customer focused. I shared what I was looking, as I live over 200 miles away. And George Woods researched delivered exactly. The only place who had everything I as More

by MrsMitch
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
George R. Woods
Dec 14, 2023 -

Spitzer Kia Cleveland responded

Thank you for your 5-star rating for George! We are proud to go above and beyond to make your delivery successful. Your safety and satisfaction are our utmost priorities and we wish you the safest of travels- on behalf of the entire team!

December 13, 2023

Belinda Frost was very helpful and gave excellent assistance while I was there. Shout out to Mike Mansour as well... More

by Mikavelli
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Michael Mansour, Belinda Frost
Dec 13, 2023 -

Spitzer Kia Cleveland responded

Thank you so much for your wonderful review! We are delighted that Belinda and Mike took great care of you and your automotive needs. It is our pleasure to assist you in any way possible. Please do not hesitate to give us a call if anything!

December 12, 2023

Christopher Halley was great. I had an issue in the morning and was able to get it addressed that same day. More

by 59petek
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Christopher Halley
Dec 12, 2023 -

Spitzer Kia Cleveland responded

Thank you so much for your positive review! We are glad that Christopher took great care of you and kept you well informed throughout your visit. Please do not hesitate to give us a call if you ever have any further questions or concerns.

December 12, 2023

Always perfect as it should be. Good job and had a slight problem that was handled by them More

by Jloprich
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Chris
Dec 12, 2023 -

Spitzer Kia Cleveland responded

Thank you so much for your 5-star review! We appreciate your business and are pleased that Mark could continually be of great assistance to you! It is our pleasure to assist you in any way possible, and we hope to continue serving you and your future automotive needs!

December 10, 2023

I just bought my second car from this dealership. I feel like they’ve always been honest in both the sales and service processes. We worked with George Woods on our newest purchase, and he was very p More

by lisamac3a
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Jonathan Gemelas, George R. Woods
Dec 11, 2023 -

Spitzer Kia Cleveland responded

Thank you for your wonderful review and recommendation! We are honored that you made the trip to visit us, and trilled that George could provide you with top-notch service. We warmly congratulate you on your new vehicle!

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