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Spitzer Kia Cleveland
Cleveland, OH
1,958 Reviews
If you’re looking for the perfect dealership in Cleveland to shop for your next car, there’s no better place to be than Spitzer Kia Cleveland. We are home to a collection of new and used Kia vehicles refined with an upgraded powertrain and the latest technology features to offer quality rides. From sporty SUVs to sleek sedans, we will make sure you find what you’re looking for in our inventory. Our dedicated sales team will discuss your needs and budget, to help you select the perfect match for you.
One thing we have successfully established at our dealership is our customer-first approach. We are focused on satisfying our client’s needs to build lifelong relationships with them. This is why we built a modern service department where we provide top-tier Kia maintenance and repair services, from an oil change service to brake repairs, at cost-effective rates.
There you will also find factory-certified technicians with vast experience in handling all kinds of vehicle projects. When you turn in your car to us, you can rest assured that we’ll put it back in top shape as quickly as possible.
Whether you want to finance your new Kia Soul or refinance your current deal, our experienced finance team will walk you through the whole process, making it less complex than it is.
We want you to enjoy every step of your car shopping – and will achieve that even if it means going the extra mile to provide custom financing options for your budget, regardless of your credit history. Please read on to learn more about our service menu and available specials. Afterward, stop by our Kia dealership, in Cleveland, Ohio, right away to explore further.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 6:00 PM
Saturday 9:00 AM - 6:00 PM
Sunday 10:00 AM - 4:00 PM
Service
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 7:30 AM - 5:00 PM
Sunday Closed
Parts
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 7:30 AM - 5:00 PM
Sunday Closed
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Showing 1,958 reviews
April 14, 2017
Very helpful This dealership and specifically the salesman was great. We came in knowing what we wanted and had a budget and they went above and beyond to work wit This dealership and specifically the salesman was great. We came in knowing what we wanted and had a budget and they went above and beyond to work with us and get me in a safe car! I couldn't be happier with the way it turned out! More
by Hopeclingan95
April 06, 2017
Thoughtful, eager, professional, and considerate George and the team at Spitzer KIA West have increased the bar. I received a great deal and fantastic customer service experience. I've recommended George and the team at Spitzer KIA West have increased the bar. I received a great deal and fantastic customer service experience. I've recommended Spitzer KIA West to everyone of my friends and colleagues. More
by CrazyJoe71
April 06, 2017
Good Experience I had a very good experience. Andrew was very helpful and stayed with me through the process to make sure all went well. The other associates were ver I had a very good experience. Andrew was very helpful and stayed with me through the process to make sure all went well. The other associates were very pleasant and helpful also. Everything was explained to me so i understood the process. More
by Diertre K Todd
Employees Worked With
Andrew Bogeas
April 06, 2017
Great customer service , fast, friendly!!! Andrew was Amazing and very helpful. Would recommend to everyone.. I love my new car ! Thanks kia Spitzer Especially thanks t , fast, friendly!!! Andrew was Amazing and very helpful. Would recommend to everyone.. I love my new car ! Thanks kia Spitzer Especially thanks to Andrew More
by Patricia sboukis
Employees Worked With
Andrew Bogeas
April 04, 2017
Great service! Went in for an oil change and walked out with a new car!!!!!! Sales person was very helpful. Finance was very accommodating. Everyone was friendly. Went in for an oil change and walked out with a new car!!!!!! Sales person was very helpful. Finance was very accommodating. Everyone was friendly. More
by NewNewLisa
April 04, 2017
Good Experience Michele Dene was the sale representative whom worked with us; she was extremely helpful and knowledgeable! It was a pleasure to have worked, with some Michele Dene was the sale representative whom worked with us; she was extremely helpful and knowledgeable! It was a pleasure to have worked, with someone whom understands the buyer's needs! Thank You, Crystal Nichole More
by Crystal Nichole
April 04, 2017
Great I have been a Kia client since 2012 and my experience it always great. The highlight for this year experience was other than I love my Sorento, the cu I have been a Kia client since 2012 and my experience it always great. The highlight for this year experience was other than I love my Sorento, the customer service was excellent. Zakiyyah was fast and very helpful making an easy and suitable the process of our purchase. Thank you! More
by Torresc
Employees Worked With
Kiyyah Jawad
April 03, 2017
New Car Purchase I dealt with a woman named Kiyyah. She was very friendly and helpful. She had a smile on her face as soon as I walked into the dealership. I dealt with a woman named Kiyyah. She was very friendly and helpful. She had a smile on her face as soon as I walked into the dealership. More
by Reenie
Employees Worked With
Vincent Viscusi, Kiyyah Jawad
April 01, 2017
Very attentive and helpful/knowledgeable Staff was very friendly not overly aggressive. Richard Jaenke answered all of our questions. He had knowledge of all models on the showroom floor. Staff was very friendly not overly aggressive. Richard Jaenke answered all of our questions. He had knowledge of all models on the showroom floor. Made us feel comfortable and never tried to be that pushy salesman. i would definitely recommend Spitzer Kia if you want excellent customer service. More
by Bruiser2012
Employees Worked With
Richard Jaenke
March 31, 2017
good experience!!!! Friendly, easy to talk to. Made buying our "new to us" vehicle very quick and easy! George was a great guy. Not pushy, he put us at ease! Called Friendly, easy to talk to. Made buying our "new to us" vehicle very quick and easy! George was a great guy. Not pushy, he put us at ease! Called ahead and told him tbe vehicle we were interested in and he had it ready to look at!! Never had that type of service anywhere else. Nice touch! Thanx again!!! More
by jerry and lorri
Employees Worked With
