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Spitzer Kia Cleveland

Cleveland, OH

4.9
1,863 Reviews

3414 Brookpark Road

Cleveland, OH

44134

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Showing 1,863 reviews

December 15, 2023

Sales rep Saaid, Mike and John were very helpful kind and friendly. They took really good care of me and my brother! 10 out of 10 service More

by Henrywalks1
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Saaid Ahmad , Jonathan Gemelas, Michael Rosado
Dec 18, 2023 -

Spitzer Kia Cleveland responded

Henry, Thank you for sharing your positive experience with John and Mike! We are here to be both helpful and informative throughout your visit. It is our pleasure to assist you in any way possible. If there is ever anything more that we may help you with, please do not hesitate to let us know.

December 14, 2023

Zade Assad did an excellent job of helping us through the purchase process. He made a stressful decision enjoyable. He was very knowledgeable and kept the process moving. More

by jamast
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Jeremy Zabell, Zade Assad
Dec 14, 2023 -

Spitzer Kia Cleveland responded

We greatly appreciate your 5-star rating and happy to hear that Zade provided you with top-notch service throughout your visit. Our guests' satisfaction is our utmost priority. If there is ever anything more that we may help you with, please do not hesitate to let us know.

December 14, 2023

Efficient and customer focused. I shared what I was looking, as I live over 200 miles away. And George Woods researched delivered exactly. The only place who had everything I as More

by MrsMitch
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
George R. Woods
Dec 14, 2023 -

Spitzer Kia Cleveland responded

Thank you for your 5-star rating for George! We are proud to go above and beyond to make your delivery successful. Your safety and satisfaction are our utmost priorities and we wish you the safest of travels- on behalf of the entire team!

December 13, 2023

Belinda Frost was very helpful and gave excellent assistance while I was there. Shout out to Mike Mansour as well... More

by Mikavelli
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Michael Mansour, Belinda Frost
Dec 13, 2023 -

Spitzer Kia Cleveland responded

Thank you so much for your wonderful review! We are delighted that Belinda and Mike took great care of you and your automotive needs. It is our pleasure to assist you in any way possible. Please do not hesitate to give us a call if anything!

December 12, 2023

Christopher Halley was great. I had an issue in the morning and was able to get it addressed that same day. More

by 59petek
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Christopher Halley
Dec 12, 2023 -

Spitzer Kia Cleveland responded

Thank you so much for your positive review! We are glad that Christopher took great care of you and kept you well informed throughout your visit. Please do not hesitate to give us a call if you ever have any further questions or concerns.

December 12, 2023

Always perfect as it should be. Good job and had a slight problem that was handled by them More

by Jloprich
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Chris
Dec 12, 2023 -

Spitzer Kia Cleveland responded

Thank you so much for your 5-star review! We appreciate your business and are pleased that Mark could continually be of great assistance to you! It is our pleasure to assist you in any way possible, and we hope to continue serving you and your future automotive needs!

December 10, 2023

I just bought my second car from this dealership. I feel like they’ve always been honest in both the sales and service processes. We worked with George Woods on our newest purchase, and he was very p More

by lisamac3a
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Jonathan Gemelas, George R. Woods
Dec 11, 2023 -

Spitzer Kia Cleveland responded

Thank you for your wonderful review and recommendation! We are honored that you made the trip to visit us, and trilled that George could provide you with top-notch service. We warmly congratulate you on your new vehicle!

December 08, 2023

Best car buying experience! George Woods is friendly and knowledgeable and made the whole process easy and efficient. One happy customer 😊 More

by Kimster99
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Jeremy Zabell, Freddy Mansour, George R. Woods, Michael Rosado
Dec 08, 2023 -

Spitzer Kia Cleveland responded

We are honored to have been able to assist you with this special purchase, and we are thrilled that George could make your experience both smooth and successful. We congratulate you on your new vehicle! Please be sure to give us a call if there is anything more that we may help you with!

December 07, 2023

Mary Hernandez proved very competent, patient, and efficient in finding a few options, first, and then in seeing my purchase through. I recommend Ms Hernandez wholeheartedly. More

by mlauraweems
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Mary Hernandez
Dec 07, 2023 -

Spitzer Kia Cleveland responded

Thank you for this excellent review! We are honored to have had the opportunity to work with you, and proud that Mary could provide you with the quality care that you so much deserve. It is our pleasure to assist you in any way possible. Take care!

December 06, 2023

Working with this dealership was a very pleasant experience. My salesman Sid was very attentive to my financial limitations and worked diligently to find a deal that work with my situation. Thanks S More

by jasoncole440
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Sid Ahmad, Vincent Viscusi
Dec 07, 2023 -

Spitzer Kia Cleveland responded

Thank you for sharing your positive experience with us, Jason! We are glad to get your automotive needs taken care of- thoroughly and efficiently. It is an honor to know how confident you are in our efforts. Please do not hesitate to let us know how we may be of further service to you.

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