Spitzer Kia Cleveland

My saving grace! My husband and I have been in the market recently to replace my 2006 Jeep liberty and I unfortunately from a past marriage don't have very good credi My husband and I have been in the market recently to replace my 2006 Jeep liberty and I unfortunately from a past marriage don't have very good credit and my husband is within the first year of beginning to establish credit. We had a significant amount of money down but unfortunately at a couple dealerships people were unwilling to work with us at all due to the lack of credit history (because we put the car in my husbands name). We had went earlier in the day to another dealership where three days prior we had been quoted a price over memorial day weekend that they told us would be honored because we told them on Saturday we would be returning Wednesday with our down payment in cash, when we arrived at the other dealership they told us a price that was $3000 more than initially quoted and they would not honor the past price . We left that dealership and proceeded to Kia in Cleveland at the corner of Brookpark and State Road and were more than pleasantly surprised to find out that they are absolutely amazing as far as flexibility and customer service . Jim parson was our salesman and I honestly could not have asked for a better person to help us out , we left with the exact vehicle that I wanted and payments that fit perfectly into our budget . I am telling all of my friends and family about this experience and I really hope that other people will benefit from this amazing team of sales people ! Vincent in the finance department was also absolutely amazing for explaining every detail of our contract to us without any pressure to sign anything before we had completely made up our minds . More

Great customer service! Great deals! We came in uncertain with several bad experiences with other dealerships but left with our dream car for a great price. When we arrived at the Kia De We came in uncertain with several bad experiences with other dealerships but left with our dream car for a great price. When we arrived at the Kia Dealership we were immediately greeted by a smiling Jim. He didn't pressure us or force us into any decisions. He is paid by sale not on commission so he wasn't pressuring us into any specific purchase. He was aware of our budget and that helped him guide us towards what I think was the best option for us. Never having bought a car, I was worried I was going to be taken advantage of but I felt that I was treated as family. He was attentive to our needs and listened when we asked questions. After making our decision we talked with Vince. His humor made the financing portion completely painless. His expertise helped us make the final decisions and stomped away any doubt that we werent making the right decision. Overall, this was the most positive experience I could have hoped for! I would recommend this dealer to anyone and everyone! Thank you Jim and Vince for our new Kia Soul! More

My Kia buying experience. Rich did a very nice job communicating all of the options for the vehicle I was interested in buying. His past experience as a service tech for Spitz Rich did a very nice job communicating all of the options for the vehicle I was interested in buying. His past experience as a service tech for Spitzer Kia helped in answering my questions. He was very knowledgable and professional. The rest of the staff went out of their way to make buying experience very easy and stress free. More

New car puirchase This is my second purchase from Spitzer Kia Cleveland with George Woods as dealer rep, George is knowledgeable, extremely personable and goes out of h This is my second purchase from Spitzer Kia Cleveland with George Woods as dealer rep, George is knowledgeable, extremely personable and goes out of his way to make the car buying experience pleasurable. I would highly recommend him as the Kia salesperson to interface with when buying a new vehicle. More

Spritzer Kia Love my car. Great customer service. This is my 4th KIA purchased from Spritzer Kia. Would recommend Spritzer Kia to my friends. Been happy with all o Love my car. Great customer service. This is my 4th KIA purchased from Spritzer Kia. Would recommend Spritzer Kia to my friends. Been happy with all of the Kia's I have owned More

Was very helpful..nice service. They sales person was very helpful and answered each of my questions took time with me. I wasn't pressured into a sale like other dealerships. They sales person was very helpful and answered each of my questions took time with me. I wasn't pressured into a sale like other dealerships. More

Fast, friendly and a great deal I was looking for a new car for a couple months using some apps and found the best vehicle to meet my needs at Spitzer which is 2.5 hours away from my I was looking for a new car for a couple months using some apps and found the best vehicle to meet my needs at Spitzer which is 2.5 hours away from my home. Since I wasn't close, the whole process had to be done in a single visit which amazingly took less than an hour. James and Jeremy were so helpful and conscientious of my needs. More

Personality Plus George, my salesman, was very professional. However it was his personality that won me over. I felt that he was very honest and sincere in every aspec George, my salesman, was very professional. However it was his personality that won me over. I felt that he was very honest and sincere in every aspect of our interaction during the long process of purchasing a car. I would definitely recommend Spitzer Kia and without hesitation I would suggest that you request George Woods as your salesperson. Jeremy Zabell was excellent in handling the financing. He explained every step and was sensitive to my questions and concerns. More

Rewarding Very friendly and patient staff. Since i was a first time buyer i never felt pressured or overwhelmed to make a purchase. They worked with me every s Very friendly and patient staff. Since i was a first time buyer i never felt pressured or overwhelmed to make a purchase. They worked with me every step of the way and explained the process to me. More

Nice and easy! I worked with Rich Jaenke. He was great never pressured me and made it easy. They set me up with a payment that worked for me as well. I will be comin I worked with Rich Jaenke. He was great never pressured me and made it easy. They set me up with a payment that worked for me as well. I will be coming back here to buy my wife a car as well. More