Spitzer Kia Cleveland

Friendly staff George, the salesperson who answered my online query and scheduled an appointment for me, met me at the door and fully answered all my questions. The George, the salesperson who answered my online query and scheduled an appointment for me, met me at the door and fully answered all my questions. There was even a bit of a snafu on my end regarding the vehicle, and they worked with me to make it as convenient as possible. Great experience overall. More

Great experience Mercedes was so professional and kind. She made this whole process so simple and sweet! Thank goodness for her. I don’t know what I would’ve done with Mercedes was so professional and kind. She made this whole process so simple and sweet! Thank goodness for her. I don’t know what I would’ve done without her help! More

Exceptional Experience Everybody was amazing from service center to sales and finance. No pressure, friendly, and efficient. Knowledgeable and warm staff that made sure I ha Everybody was amazing from service center to sales and finance. No pressure, friendly, and efficient. Knowledgeable and warm staff that made sure I had a positive experience. More

A few kind words Went through multiple vehicle to find what made the wife happy that didn't break the bank.it was quite refreshing and she wasn't pushy she took her ti Went through multiple vehicle to find what made the wife happy that didn't break the bank.it was quite refreshing and she wasn't pushy she took her time with us. Thank you More

Traded in vehicle Traded in for a Kia optima preowned, process was fast and easy. Josh was very informative about the car and it's options. Great dealership Traded in for a Kia optima preowned, process was fast and easy. Josh was very informative about the car and it's options. Great dealership More

I love Spitzer Kia in Cleveland! I had a great experience at Spitzer Kia in Cleveland! Everyone was very friendly and helpful, and of course I left with an awesome car. I had a great experience at Spitzer Kia in Cleveland! Everyone was very friendly and helpful, and of course I left with an awesome car. More

Amazing customer service Paul was my sales consultant and he was amazing. He asked me what I wanted and he got me exactly what I wanted and then some. He went above and beyond Paul was my sales consultant and he was amazing. He asked me what I wanted and he got me exactly what I wanted and then some. He went above and beyond great customer service. I would absoulty recommend this office to other. Kia on brookpark road especially Paul was awesome. More

Where Dreams Come True I purchased my second car from this dealership and again I was absolutely amazed by the hospitality here. Michele, my saleswoman, truly wanted my drea I purchased my second car from this dealership and again I was absolutely amazed by the hospitality here. Michele, my saleswoman, truly wanted my dream of getting a brand new car come true. Nothing else mattered to her in that moment except me getting into the car I wanted. She was extremely kind, relatable and easy to talk to. It was almost like a friend was helping me purchase a car, not an employee. She made me extremely comfortable through my entire experience. I want to thank her again for helping me through such an important part of my life. Also, Adam Black assisted me again in a great deal through my car buying. When I purchased my first car from this dealership, Adam made sure a young guy like me could be comfortable purchasing the car and I wasn’t breaking the bank. Thank you. More

All around great experience This was the easiest quickest and most pleasant car shopping experience I have ever had in 30 years of buying, leasing and trading in cars. When I cal This was the easiest quickest and most pleasant car shopping experience I have ever had in 30 years of buying, leasing and trading in cars. When I called Jon at Spitzer Kia and explained the situation that I needed to lease a car as quickly as possible, not only was he instrumental in guiding me through the process, but also gave me fast and knowledgeable answers to all my questions so I could quickly make a confident decision to go ahead with this great offer. He even came and picked me up on the spot since I didn't have a car to get to the dealership. Imagine my surprise when he had me set up with a great deal and on my way home in my new Kia Forte within 2 hours. After my painfully long and difficult car buying experiences of the past elsewhere, -I really appreciated how smoothly and professional this all was conducted at Spitzer Kia. More

Michele is awesome! The dealership was nice and clean. They held the door for you. The manager was a little hot headed, he was shouting at his employees one morning while The dealership was nice and clean. They held the door for you. The manager was a little hot headed, he was shouting at his employees one morning while I was there ( it would be more professional to talk with your employees in private). But Michele helped me each time I went up there! I test drove about 5 cars and she was informative, courteous and nice. She got me in a car and I drove off! She was very personable and not like a regular “suit” you’d get at a dealership. Go see her! More