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Spitzer Kia Cleveland

Cleveland, OH

4.9
1,863 Reviews

3414 Brookpark Road

Cleveland, OH

44134

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Showing 1,863 reviews

December 27, 2023

Visiting Spitzer Kia on Brookpark for a service appt. turned out like visiting an old friend. Both Belinda Frost and Michael Mansoor made me feel at home. Belinda was on top of the service details and ke More

by grhicks
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Michael Mansour, Belinda Frost
Dec 27, 2023 -

Spitzer Kia Cleveland responded

Thank you so much for your wonderful review for Michael and Belinda! Providing thorough and efficient is so important to us, and we are glad that our efforts could meet your satisfaction. We hope to see you again the next time you are in need of automotive service.

December 26, 2023

Christian Niegero was very kind and helpful as well as patient and ready to answer my questions. More

by Myrna Henderson
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Christian Negron, Michael Rosado
Dec 27, 2023 -

Spitzer Kia Cleveland responded

Thank you so much for your excellent review, Myrna! We are delighted that Christian could provide you with the quality care that you so much deserve. We hope that you continue to choose us for all of your future automotive needs!

December 24, 2023

Everything was get that Christopher Halley did he explain everything that he did in the video which I thought was nice way to do More

by Seanw
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Christopher Halley, Tom Wolfe
Dec 27, 2023 -

Spitzer Kia Cleveland responded

Thank you for taking the time to leave us this positive review for Christopher! It is our pleasure to serve you and your automotive needs in any way possible. Please do not hesitate to let us know if we may ever be of further assistance to you!

December 22, 2023

George was the perfect example of what you want when purchasing a vehicle. He found the perfect match for me and my family, and made sure it all ran smoothly. This was my second car purchase from him an More

by Mike B.
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Jonathan Gemelas, George R. Woods
Dec 22, 2023 -

Spitzer Kia Cleveland responded

We are so glad that George could get you into a vehicle that you love- while providing you with a smooth, 5-star experience! He will be delighted to have earned your kind recommendation. Thank you so much for your positive review and congrats on the new purchase!

December 20, 2023

We had George help us out. He was very easy and relaxed to deal with. No pressure. Just wanted to get us a car we liked. More

by Alanfrient
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
George R. Woods
Dec 20, 2023 -

Spitzer Kia Cleveland responded

Thank you so much for your positive review! We are so glad that George took great care of you. Our guests' satisfaction is our utmost priority. We wish you safe travels and hope that you do not hesitate to let us know if there is ever anything more that we may help you with.

December 20, 2023

Very friendly takes good care of the customer helps with the needs of the individual More

by Mlbkilo20
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Christian Negron
Dec 20, 2023 -

Spitzer Kia Cleveland responded

Thank you for the positive feedback! It is our pleasure to serve you in any way possible. Please drive safely, and do not hesitate to let us know how we may be of further assistance to you in the future!

December 19, 2023

Breanne Here's assisted me when I arrived she was very courteous and professional she told me the approximate wait time and it was pretty accurate. She walked me to my car and made sure I was satisfied More

by millhouse6787
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Brianna Beerwa
Dec 19, 2023 -

Spitzer Kia Cleveland responded

Thank you for your wonderful review! We are so proud Breanne could provide you with the A+ service that you deserve. We wish you safe travels! Please do not hesitate to let us know how we may be of further assistance to you.

December 18, 2023

I purchased a Kia Stinger from Spitzer Kia West in Cleveland, OH. Junes Assad was my Sales Assistant. He was excellent, helping me learn the features of the vehicle and expediting the insurance and sa More

by frank.klukaszewski
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Junes Assad, Jeremy Zabell
Dec 18, 2023 -

Spitzer Kia Cleveland responded

Frank, Thank you for taking the time to leave this amazing review! We greatly appreciate the opportunity to work with you, and honored to hear of your kind words. We wish you the warmest congratulations on your new Kia- on behalf of the entire team!

December 18, 2023

I was very pleased with the service I received. James Martin gave me the best advice about my vehicle. He got me in and out close to the time he quoted. I was happy! More

by stiney2984
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Zade Assad
Dec 18, 2023 -

Spitzer Kia Cleveland responded

Thank you for your 5-star rating! Providing top-notch service is so important to us, and we are glad that James' efforts could meet your satisfaction. Please do not hesitate to let us know if there is ever anything more that we may help you with.

December 17, 2023

The dealership was clean staff was very friendly and helpful. The water and snacks available is a nice touch. George and Belinda were great to work with. More

by Islandgirl
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
George R. Woods, Belinda Frost
Dec 18, 2023 -

Spitzer Kia Cleveland responded

We are so glad that George and Belinda could be of assistance to you! We greatly appreciate you taking the time to leave this positive review! Please do not hesitate to give us a call if there is ever anything more that the team may help you with.

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