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Spitzer Kia Cleveland

Cleveland, OH

Overview
Reviews
Vehicles
4.9
1,880 Reviews
Call Dealership (216) 600-0941
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3414 Brookpark Road

Cleveland, OH

44134

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Showing 1,880 reviews

January 23, 2024

Brian Beeewa was very helpful but the Service Dept. quality of services has decrease tremendously. More

by Tireofpoorcustomerservice
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Brian Beerwa, Kim Boutell, Belinda Frost
Report | Print
January 23, 2024

Nice and friendly staff. Very knowledgeable. Clean waiting area and restroom. Free coffee and water. More

by Scooter
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Briann Beerwa
Report | Print
Jan 24, 2024 -

Spitzer Kia Cleveland responded

Thank you so much for your positive review! Providing a top-notch experience is always our goal, and we are glad that our efforts could meet your satisfaction. Please do not hesitate to let us know if there is ever anything more that we may help you with.

January 19, 2024

Belinda Frost at Spitzer Kia is great to deal with. She makes the service experience painless and keeps you updated during the process. A true pro! More

by Jake5585
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Belinda Frost
Report | Print
Jan 22, 2024 -

Spitzer Kia Cleveland responded

Thank you so much for your positive review! We are happy to hear that Belinda could provide you with quality and efficient service. We hope to see you again the next time you are in need of automotive service!

January 18, 2024

George woods was a pleasure to deal with everyone there was real nice good dealership More

by Bobrjd
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
George R. Woods
Report | Print
Jan 22, 2024 -

Spitzer Kia Cleveland responded

Thank you o much for your positive review! George is glad to get your automotive needs taken care of. Your satisfaction means so much to us. Please do not hesitate to give us a call if you ever have any further questions or concerns.

January 17, 2024

The staff at Spitzer Kia Cleveland is always very kind. Belinda Frost is a great worker. My vehicle is usually ready on time, and they keep you updated during the service. There aren't surprise fees on the More

by MHocker
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Belinda Frost
Report | Print
Jan 17, 2024 -

Spitzer Kia Cleveland responded

Thank you so much for your positive review for Belinda! Offering quality and efficient service is so important to us, and we will continue to provide you with nothing less. Safe travels until we meet again!

January 16, 2024

Tried to have my rear hatch latch fixed I was told the warranty would cover it and to make an appointment. After dropping my car off on on Friday of the appointment, I was told the problem was electrical More

by Dr. Clement
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
James Martin, Service Zero Stars
Report | Print
January 16, 2024

From Salesmen, Caleb Caudill to my first service appt with James Martin, excellent experience all the way around! More

by Lynn
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Caleb Caudill
Report | Print
Jan 16, 2024 -

Spitzer Kia Cleveland responded

James and Caleb are delighted to provide you with a 5-star experience. It is our pleasure to serve you. Thank you so much for your wonderful review! We hope for an opportunity to work with you again.

January 15, 2024

Mr.Woods was extremely patient,informational on informing me of important things I asked him concerning purchase. Gorge,Mike,JZ was a blessing to work with concerning signing into New vehicle. Thanks, I appr More

by Samirah Robinson
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Mike, JZ, George R. Woods, Michael Mansour
Report | Print
Jan 16, 2024 -

Spitzer Kia Cleveland responded

Thank you so much for your excellent review! George and the team are honored by your business, and so glad to make your experience with us an all-around success. He will be delighted to know how confident you are in his efforts. Safe travels until we meet again!

January 12, 2024

They were straight forward. Made the process super simple and super fast! Always kept me updated. Explained everything and more. More

by a09armymom
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Vincent Viscusi, Mate Tamas, Luis Serrano
Report | Print
Jan 12, 2024 -

Spitzer Kia Cleveland responded

Thank you for taking the time to share this positive review! We are happy to hear that our team took great care of you and provided you with the quality experience that you so much deserve. We look forward to working with you again the next time you are in need of automotive service!

January 07, 2024

Went to Spitzer Kia West to have a switch put into my Kai Soul. I was greeted by Belinda Frost. She was very kind and professional. Told me the appointment would take approximately 2 hours. My car was ready More

by deeivancic
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kim Boutell, Belinda Frost
Report | Print
Jan 09, 2024 -

Spitzer Kia Cleveland responded

Thank you so much for your positive review! We are so glad that Belinda could get your automotive needs efficiently taken care of. Please drive safely, and do not hesitate to give us a call if you ever have any further questions or concerns.

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