
Spitzer Kia Cleveland
Cleveland, OH
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Mixed emotions Mostly, the sales women were friendly ,personable and helpful; however, because it was near closing time and the deal was made shortly before, I felt Mostly, the sales women were friendly ,personable and helpful; however, because it was near closing time and the deal was made shortly before, I felt rushed through the buying/signing process without having had time to really think about certain things. I'm pretty sure i got screwed on the mileage allowance for the lease term. Avg mile allowance for anything regarding vehicles is 12,000-15,000 miles a year and I got 10,000. Ridiculous. Wasn't told that until after signing during recap of sale. Wasn't happy about it, and I'm certain that it's typical dealership managers' antics. They're ruthless! The service department is excellent. More

Mercedes rocks! Mercedes was amazing!! I wasn’t I Ben looking to get a new car but she was amazing in helping me realize my dream car and getting my new lease set up Mercedes was amazing!! I wasn’t I Ben looking to get a new car but she was amazing in helping me realize my dream car and getting my new lease set up. More
Buying first car! This was my first time buying a car from a dealership. Jon took really good care of me and put me in the right car at the right! The experience was aw This was my first time buying a car from a dealership. Jon took really good care of me and put me in the right car at the right! The experience was awesome as a buyer! More

A Breeze, from Start-to-Finish Spitzer Kia and George were great! My wife and I had an effortless buying experience. Spitzer Kia had the car we wanted and George was gracious and Spitzer Kia and George were great! My wife and I had an effortless buying experience. Spitzer Kia had the car we wanted and George was gracious and patient with us as we worked through the process. One of the best car experiences we've had over the years -- and we've done 'the dance' many times. Great pricing, fair dealing -- this is the place to go! Thanks again. More

Easy and Simple The whole experience at KIA was easy and Simple. Started with online sales, and when I got to the dealer, my vehicle was all ready for a test drive! The whole experience at KIA was easy and Simple. Started with online sales, and when I got to the dealer, my vehicle was all ready for a test drive! George was very knowledgeable; I'd recommend him for anyone interested in a car purchase! More

No hassle great place! Couldn’t of asked for a better salesman, I was getting hassled down the street at a Hyundai dealer and called George, I asked about a vehicle I wanted Couldn’t of asked for a better salesman, I was getting hassled down the street at a Hyundai dealer and called George, I asked about a vehicle I wanted and told me to come check it out. Got their and the process was fast and I my payments were what I wanted it at. Overall was in there for an hour and a half. The finance guy was also great. I would highly reccomend this place and I will definitely be back in the future More
oil change Great service! friendly staff! Kim was VERY professional and friendly. I will definitely come back and I will be sure to tell everyone I know! Great service! friendly staff! Kim was VERY professional and friendly. I will definitely come back and I will be sure to tell everyone I know! More
Helped my family get good dependable cars Jon Gemelas, has helped my entire family gain car owner ship. He has been a excellant car salesmen. He listens to your needs and will try to work with Jon Gemelas, has helped my entire family gain car owner ship. He has been a excellant car salesmen. He listens to your needs and will try to work with you. More
Professional Everyone was so professional and considerate at this dealership. I told them what I was looking for regarding vehicle, price, payments, etc. They wor Everyone was so professional and considerate at this dealership. I told them what I was looking for regarding vehicle, price, payments, etc. They worked within all of my parameters to make it happen. The best experience I have had with any dealership. More
Patient salesman, great service I chose this dealership because it is close to my house, and I am so glad that I did! Paul was friendly, knowledgeable and easy to work with. He was v I chose this dealership because it is close to my house, and I am so glad that I did! Paul was friendly, knowledgeable and easy to work with. He was very patient in answering all of our questions. He took the time to get to know and understand me. Throughout the whole process, I never felt pressured. I appreciated this a great deal, and this is what made me feel comfortable purchasing a vehicle at Spitzer Kia. The other staff I interacted with were friendly and helpful as well. More