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Spitzer Kia Cleveland

Cleveland, OH

4.9
1,880 Reviews

3414 Brookpark Road

Cleveland, OH

44134

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Showing 1,880 reviews

January 30, 2024

All was good. I was received well and taken to the waiting room. They did it faster than promised and provided the best service. More

by aminagalaguz
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Youseff Albeik
Feb 01, 2024 -

Spitzer Kia Cleveland responded

Thank you for your 5-star rating! Offering quality and efficient service is so important to us, and we are glad that our team provided you with nothing less. We hope to see you again the next time you are in need of automotive service. Safe travels!

January 30, 2024

My service advisor Belinda is always so knowledgeable, honest, and accommodating. I appreciate the genuine care and concern she displays for her customers. More

by IBankston
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Belinda Frost
Feb 01, 2024 -

Spitzer Kia Cleveland responded

Thank you for leaving Belinda this positive review! We are so glad that she took great care of you. Your safety and satisfaction are our utmost priorities. Please do not hesitate to give us a call if you ever have any further questions or concerns.

January 30, 2024

I've been buying cars since 1969 and this is the first time I ever had 5 star service. Thank you Mike Mansour for being so caring to see that we were able to purchase the car we really wanted. I would def More

by exedir2
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Vincent Viscusi, Michael Mansour
Feb 01, 2024 -

Spitzer Kia Cleveland responded

Thank you for your positive review and recommendation! We greatly appreciate the opportunity to work with you, and we are so glad that Mike provided you with a 5-star experience. It is our pleasure to assist you in any way possible. On behalf of the entire team- we warmly congratulate you on your new vehicle! Safe travels!

January 29, 2024

Belinda was great, she took care of me and got me in and out in a quickly manner. More

by Christian
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Belinda Frost
Jan 30, 2024 -

Spitzer Kia Cleveland responded

Christian, Thank you so much for your positive feedback! We are so glad that Belinda took great care of you throughout your visit! Please do not hesitate to let us know how we may be of further service to you in the future!

January 29, 2024

Christian Negron was very nice and personable. Everyone there was. The finance guy Michael Rosado was great too. More

by suzydoyle816
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Christian Negron, Michael Rosado
Feb 01, 2024 -

Spitzer Kia Cleveland responded

Thank you for leaving us this positive review! We are glad that Christian and Michael provided you with top-notch service. It is our pleasure to assist you in any way possible. We wish you safe travels and we hope for an opportunity to work with you again!

January 27, 2024

Mate Tamas was great. Stopped in because my lease was up in 3 months. I told him I only had 2 hours and could come back if needed and he said I got this. I got all the inf More

by momdunn73
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Jeremy Zabell, Mate Tamas
Jan 30, 2024 -

Spitzer Kia Cleveland responded

Thank you so much for your excellent review! We are honored by your business, and overjoyed that Mate provided you with the quality service that you so much deserve. Congrats on the new Kia! We wish you safe travels. Please do not hesitate to let us know how we may be of further service to you!

January 27, 2024

Belinda was very helpful and friendly answered all of my questions the service was completed on time More

by Ryan g
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Belinda Frost
Jan 30, 2024 -

Spitzer Kia Cleveland responded

Thank you for taking the time to leave us this positive review, Ryan! We are so glad that Belinda took great care of you. Our guests' satisfaction is our utmost priority and we hope that you do not hesitate to give us a call if you ever have any further questions or concerns. Safe travels!

January 25, 2024

Outstanding customer service. Saaid Ahmad greeted us at the door. He was friendly, helpful and assisted us right away. Said Ahmad made sure we were comfortable and even offered co More

by Angela
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Saaid Ahmad, Michael Rosado
Jan 26, 2024 -

Spitzer Kia Cleveland responded

Thank you for your 5-star review, Angela! Providing thorough and efficient service is so important to us, and we are gad that Saaid's efforts met your satisfaction! We hope to see you again the next time your vehicle is ready for service!

January 24, 2024

Friendly and helpful staff, they even help me with my new car insurance! I felt so comfortable and it was so easy, no pressure. I would come back and definitely recommend to anyone. More

by Kristen
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Vincent Viscusi, Stephen Donat, Caleb Caudill
Jan 24, 2024 -

Spitzer Kia Cleveland responded

Thank you so much for your wonderful review and recommendation! Providing a top-notch experience is always our goal, and we are delighted that our efforts could meet your satisfaction! It is our pleasure to assist you in any way possible. We wish you safe travels!

January 24, 2024

I Was greeted by Andrew and he was so understanding and got me into the vehicle I wanted with no pressure or increase on payment I'd recommend anyone looking to ask for Andrew he will take care of you More

by gerrynowak12
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Freddy Mansour, Andrew Mansour
Jan 24, 2024 -

Spitzer Kia Cleveland responded

Thank you so much for your positive review! We are so glad that Andrew provided you with top-notch service. It is our pleasure to serve you and your automotive needs in any way possible. Please drive safely!

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