Dealer Reviews
Service Reviews
Cars for Sale
Dealer Log In
All Salespeople
Sales Department
Spitzer Kia Cleveland
Cleveland, OH
1,863 Reviews
This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Filter Reviews by Keyword
By Type
Showing 1,863 reviews
December 20, 2017
Experience at Kia I had an amazing experience at Kia Spitzer, Michele was wonderful, she worked with me. She was just as excited as I was when I got my Kia Optima. I wo I had an amazing experience at Kia Spitzer, Michele was wonderful, she worked with me. She was just as excited as I was when I got my Kia Optima. I would definitely go back and recommend to my friends and family. More
by Tracys99
Employees Worked With
Michele Dené
December 19, 2017
Quick, Easy and Painless Our sales girl, Carissa Cosenza was more than helpful. She had everything from papers - to a pen for me to sign, ready to go. Making this process go v Our sales girl, Carissa Cosenza was more than helpful. She had everything from papers - to a pen for me to sign, ready to go. Making this process go very smoothly. She made us feel welcome. Also Mercedes Valentine, was more than willing to help get an insurance issue corrected, and she did. Very friendly team, enjoyed talking with everyone. Overall it's been a satisfying experience. Thank you all. More
by Draven
Employees Worked With
Carisa Cosenza
December 18, 2017
Michelle was great i loved having a girl sell me my kia soul Everyone was so friendly i loved having Michelle as the one who sold me my soul she seems like she knows exactly what she says and even convinced me t Everyone was so friendly i loved having Michelle as the one who sold me my soul she seems like she knows exactly what she says and even convinced me to buy something i thought i wouldnt buy love my soul wouldnt of wanted any other dealer shes great More
by MANDY HARHALOS
Employees Worked With
Michele Dené
December 18, 2017
Mixed emotions Mostly, the sales women were friendly ,personable and helpful; however, because it was near closing time and the deal was made shortly before, I felt Mostly, the sales women were friendly ,personable and helpful; however, because it was near closing time and the deal was made shortly before, I felt rushed through the buying/signing process without having had time to really think about certain things. I'm pretty sure i got screwed on the mileage allowance for the lease term. Avg mile allowance for anything regarding vehicles is 12,000-15,000 miles a year and I got 10,000. Ridiculous. Wasn't told that until after signing during recap of sale. Wasn't happy about it, and I'm certain that it's typical dealership managers' antics. They're ruthless! The service department is excellent. More
by edward m craft jr
Employees Worked With
Jeremy Zabell, Kim Boutell, Michele Dené , Mike Balis, Mercedes Valentine
December 17, 2017
Mercedes rocks! Mercedes was amazing!! I wasn’t I Ben looking to get a new car but she was amazing in helping me realize my dream car and getting my new lease set up Mercedes was amazing!! I wasn’t I Ben looking to get a new car but she was amazing in helping me realize my dream car and getting my new lease set up. More
by Lizal522
Employees Worked With
Vincent Viscusi, Freddy Mansour, Mike Balis, Mercedes Valentine
December 15, 2017
Buying first car! This was my first time buying a car from a dealership. Jon took really good care of me and put me in the right car at the right! The experience was aw This was my first time buying a car from a dealership. Jon took really good care of me and put me in the right car at the right! The experience was awesome as a buyer! More
by Bpettrye
Employees Worked With
Jonathan Gemelas
December 15, 2017
A Breeze, from Start-to-Finish Spitzer Kia and George were great! My wife and I had an effortless buying experience. Spitzer Kia had the car we wanted and George was gracious and Spitzer Kia and George were great! My wife and I had an effortless buying experience. Spitzer Kia had the car we wanted and George was gracious and patient with us as we worked through the process. One of the best car experiences we've had over the years -- and we've done 'the dance' many times. Great pricing, fair dealing -- this is the place to go! Thanks again. More
by 67marbjk
Employees Worked With
Vincent Viscusi, George R. Woods
December 15, 2017
Easy and Simple The whole experience at KIA was easy and Simple. Started with online sales, and when I got to the dealer, my vehicle was all ready for a test drive! The whole experience at KIA was easy and Simple. Started with online sales, and when I got to the dealer, my vehicle was all ready for a test drive! George was very knowledgeable; I'd recommend him for anyone interested in a car purchase! More
by Dirthk1
Employees Worked With
Mel Curran, Jeremy Zabell, George R. Woods
December 14, 2017
No hassle great place! Couldn’t of asked for a better salesman, I was getting hassled down the street at a Hyundai dealer and called George, I asked about a vehicle I wanted Couldn’t of asked for a better salesman, I was getting hassled down the street at a Hyundai dealer and called George, I asked about a vehicle I wanted and told me to come check it out. Got their and the process was fast and I my payments were what I wanted it at. Overall was in there for an hour and a half. The finance guy was also great. I would highly reccomend this place and I will definitely be back in the future More
by Scott96
Employees Worked With
George R. Woods
December 14, 2017
oil change Great service! friendly staff! Kim was VERY professional and friendly. I will definitely come back and I will be sure to tell everyone I know! Great service! friendly staff! Kim was VERY professional and friendly. I will definitely come back and I will be sure to tell everyone I know! More
by Wendy
Employees Worked With
Kim Boutell
