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Spitzer Kia Cleveland

Cleveland, OH

Overview
Reviews
Vehicles
4.9
1,863 Reviews
Call Dealership (216) 600-0941
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3414 Brookpark Road

Cleveland, OH

44134

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Showing 1,863 reviews

January 25, 2024

Outstanding customer service. Saaid Ahmad greeted us at the door. He was friendly, helpful and assisted us right away. Said Ahmad made sure we were comfortable and even offered co More

by Angela
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Saaid Ahmad, Michael Rosado
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Jan 26, 2024 -

Spitzer Kia Cleveland responded

Thank you for your 5-star review, Angela! Providing thorough and efficient service is so important to us, and we are gad that Saaid's efforts met your satisfaction! We hope to see you again the next time your vehicle is ready for service!

January 24, 2024

Friendly and helpful staff, they even help me with my new car insurance! I felt so comfortable and it was so easy, no pressure. I would come back and definitely recommend to anyone. More

by Kristen
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Vincent Viscusi, Stephen Donat, Caleb Caudill
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Jan 24, 2024 -

Spitzer Kia Cleveland responded

Thank you so much for your wonderful review and recommendation! Providing a top-notch experience is always our goal, and we are delighted that our efforts could meet your satisfaction! It is our pleasure to assist you in any way possible. We wish you safe travels!

January 24, 2024

I Was greeted by Andrew and he was so understanding and got me into the vehicle I wanted with no pressure or increase on payment I'd recommend anyone looking to ask for Andrew he will take care of you More

by gerrynowak12
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Freddy Mansour, Andrew Mansour
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Jan 24, 2024 -

Spitzer Kia Cleveland responded

Thank you so much for your positive review! We are so glad that Andrew provided you with top-notch service. It is our pleasure to serve you and your automotive needs in any way possible. Please drive safely!

January 23, 2024

Brian Beeewa was very helpful but the Service Dept. quality of services has decrease tremendously. More

by Tireofpoorcustomerservice
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Brian Beerwa, Kim Boutell, Belinda Frost
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January 23, 2024

Nice and friendly staff. Very knowledgeable. Clean waiting area and restroom. Free coffee and water. More

by Scooter
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Briann Beerwa
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Jan 24, 2024 -

Spitzer Kia Cleveland responded

Thank you so much for your positive review! Providing a top-notch experience is always our goal, and we are glad that our efforts could meet your satisfaction. Please do not hesitate to let us know if there is ever anything more that we may help you with.

January 19, 2024

Belinda Frost at Spitzer Kia is great to deal with. She makes the service experience painless and keeps you updated during the process. A true pro! More

by Jake5585
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Belinda Frost
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Jan 22, 2024 -

Spitzer Kia Cleveland responded

Thank you so much for your positive review! We are happy to hear that Belinda could provide you with quality and efficient service. We hope to see you again the next time you are in need of automotive service!

January 18, 2024

George woods was a pleasure to deal with everyone there was real nice good dealership More

by Bobrjd
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
George R. Woods
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Jan 22, 2024 -

Spitzer Kia Cleveland responded

Thank you o much for your positive review! George is glad to get your automotive needs taken care of. Your satisfaction means so much to us. Please do not hesitate to give us a call if you ever have any further questions or concerns.

January 17, 2024

The staff at Spitzer Kia Cleveland is always very kind. Belinda Frost is a great worker. My vehicle is usually ready on time, and they keep you updated during the service. There aren't surprise fees on the More

by MHocker
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Belinda Frost
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Jan 17, 2024 -

Spitzer Kia Cleveland responded

Thank you so much for your positive review for Belinda! Offering quality and efficient service is so important to us, and we will continue to provide you with nothing less. Safe travels until we meet again!

January 16, 2024

Tried to have my rear hatch latch fixed I was told the warranty would cover it and to make an appointment. After dropping my car off on on Friday of the appointment, I was told the problem was electrical More

by Dr. Clement
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
James Martin, Service Zero Stars
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January 16, 2024

From Salesmen, Caleb Caudill to my first service appt with James Martin, excellent experience all the way around! More

by Lynn
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Caleb Caudill
Report | Print
Jan 16, 2024 -

Spitzer Kia Cleveland responded

James and Caleb are delighted to provide you with a 5-star experience. It is our pleasure to serve you. Thank you so much for your wonderful review! We hope for an opportunity to work with you again.

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