Spitzer Kia Cleveland
Cleveland, OH
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Satisfied Although the quotes were different over the phone and what I was looking at coming in where the same at the end of the time there I still walked away Although the quotes were different over the phone and what I was looking at coming in where the same at the end of the time there I still walked away satisfied and pleased with what I was offered. I ended up purchasing a total different vehicle than I went in for and I was able to get additions made to it to meet my needs. Jim Parson was amazing! Answered every question asked and his calmness and mannerism helped my purchasing experience to be less stressful. More
A good car buying experience Not expecting to buy a car when we went in. Michelle was low pressure. She presented options, which were understandable and attractive. We ended up bu Not expecting to buy a car when we went in. Michelle was low pressure. She presented options, which were understandable and attractive. We ended up buying new and are very pleased. We discovered a flat tire on our existing car when leaving and everyone was very helpful in getting us back on the road. Great service all the way around. More
Thank you Good experience helped get out of other car loan. Vincent should probably run that place fyi.. lol I don't know why it's making me write so much so Good experience helped get out of other car loan. Vincent should probably run that place fyi.. lol I don't know why it's making me write so much so I'm writing this... love, peace, and chicken grease! 😁 More
Excellent service at getting the car I wanted I came in with a 2012 Kia Sorento that I really loved. It had nearly 100,000 miles on it but I only wanted to trade it in if I found the perfect match I came in with a 2012 Kia Sorento that I really loved. It had nearly 100,000 miles on it but I only wanted to trade it in if I found the perfect match. Mercedes, of Spitzer Kia, greeted me as soon as I walked in the door. I was alone and as a woman, I feel like people try to take advantage of the fact I may not know cars very well or know how to make a deal. Mercedes was honest, she worked with me and I felt comfortable that she wasn't trying to get me to just buy a car, she actually cared. We worked together for a couple of days and ultimately, I ended up getting the exact car that I wanted. It was a great experience and I love my new ride!! More
fantastic service center everyone was so kind to us gave us snacks to have while we waited told me there was a recall on my vehicle great person and service was fantastic by everyone was so kind to us gave us snacks to have while we waited told me there was a recall on my vehicle great person and service was fantastic by all job well done very pleased kim was very kind to us More
Awesome Experience I had the most amazing and quickest experience purchasing 2 vehicles. They are a class act at this dealership and do not pressure you one bit for I s I had the most amazing and quickest experience purchasing 2 vehicles. They are a class act at this dealership and do not pressure you one bit for I sale! I would recommend this dealership 5 Stars for sure!! More
i was assisted quickly from sales regarding the vehicle i w They are efficient, understanding to clients needs and serving to fit the customer with the right vehicle . They care about the client and show it. They are efficient, understanding to clients needs and serving to fit the customer with the right vehicle . They care about the client and show it. More
Nice experience! George was very helpful and my Kia Soul runs great! Overall I would recommend this dealership to anyone looking for a car. Had a good experience! George was very helpful and my Kia Soul runs great! Overall I would recommend this dealership to anyone looking for a car. Had a good experience! More
Great experience I got my first brand new car and Joshua was amazing. He did everything he could to make sure I left the dealership with the car Ive always wanted. But I got my first brand new car and Joshua was amazing. He did everything he could to make sure I left the dealership with the car Ive always wanted. But he didn't try to be pushy or demanding. Overall great experience. I will be returning when its time for a new car. More
Awesome Michele is so great. I would recommend this dealership to all my friends. My son and daughter in law bought their car here too. We will be life long c Michele is so great. I would recommend this dealership to all my friends. My son and daughter in law bought their car here too. We will be life long customers!!! More